The Engineer (cannot remember the name) who arrived early to sort my parents problem out, rang me to say he had arrived. He waited until I got there and very efficiently set to work to repair the the... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Reported a fault with my shower, received appointment for next morning. Engineer arrived on time, texted before hand. Repaired fault, checked everything working and gave full explanation. Great servic... Ver más
La empresa ha respondido
From my initial phone call to Gledhill Response customer service to the engineer, Aarone, visiting my apartment, the service was first class. Convenient date booked and the engineer examined the f... Ver más
La empresa ha respondido
Using Gledhill service contact for 11 years, never had any problems or reason to complain. Great all round service. Engineers very professional attitude, polite and friendly. Always arrive on the t... Ver más
La empresa ha respondido
Información sobre la empresa
- Fabricante
- Mercado de materiales para la construcción
- Proveedor de materiales para la construcción
- Ingeniero
- Proveedor de equipos de calefacción
- Fontanero
Escrito por la empresa
Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our customers.
Información de contacto
Squires Gate Lane, FY4 3RL, Blackpool, Reino Unido
- 0800 0427 427
- enquiries@gledhill.net
- www.gledhill.net
4,8
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 84% de las opiniones negativas
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Good communication
Good communication. Identified issue quickly and organised part and repair very quickly and efficiently.
19 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
I moved into a new apartment and found…
I moved into a new apartment and found the hot water cylinder wasn't working. It's quite a complicated system that a lot of heating engineers wouldn't know about . I was left Gledhill's number by the previous owner and the came and fixed it straight away. I have now joined their annual service and call out contract and it's excellent value.
20 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Fixed the problem
Fixed the problem. Only issue was not knowing when the engineers would appear.
20 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
The engineer was excellent in every way
The engineer was on time, helpful when I had a query about my hot water, and very clean and tidy and polite.
18 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
I rang up on a Sunday morning with an…
I rang up on a Sunday morning with an issue with my pulsa coil stainless, and they came out the next day and fixed it.
30 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Turned up on time
Turned up on time, explained in full what they did and always prompt in coming out whenever needed for any reason
31 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Thank you Gledhill
The Gledhill engineer was courteous and respectful. His work was tidy and efficient. Communication with Gledhill was good and their programming of work included a text message to notify us of the expected arrival time.
18 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Exemplary Service, Above and Beyond- BIG Thank You
Gledhill Response have always maintained, repaired & serviced my parent's Pulsacoil hot water cylinder and the plumbing & electrics under their Complete Care package. They have always been helpful, prompt and reliable, providing value for money. But as I'm now selling my parent's flat, Paul W in customer services has gone above and beyond in sending me a list of all the services & replacements over the past 5 years, even searching out the installation & service certificates. What a 'STAR' and so kind and friendly. Nothing was too much trouble. Exemplary Service for which I'm very grateful. A Big THANK YOU Paul
2 de abril de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
dedicated and skilled
on the 17th march Aaron came to mend the boiler which was leaking. he worked for hours, renewing washers etc. Then he discovered there was still a leak underneath. This meant undoing the work he'd already done. Despite this, he did so, and after much patience and skill on his part, all the leaks were mended. I could not commend Aaron enough for his effort, skill, diligence and perseverance. He is a very valuable member of Gledhill workforce. Thankyou Aaron
17 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
No hot water from tank
No hot water from tank, Quick response, called ahead of visit, work completed, very tidy, fixed price and system now covered for 12 months...
31 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Excellent customer service and repair
Excellent customer service and repair . Highly recommend.
18 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Stuart came out to my mums flat to get…
Stuart came out to my mums flat to get the hot water working again - new boiler and pressure sorted - what a brilliant man - everyone approachable explained each thing as went along. Very good service and highly recommended
1 de abril de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Professional Company
Peter the engineer was professional and friendly. Very knowledgeable and did the job quickly and efficiently.
Gledhill, as a company, we're easy to deal with. Customer service were very helpful.
12 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Annual service of Gledhill Boiler…
The engineer arrived at the arranged time. He was courteous & respectful both to me & my property. He was friendly & answered all my questions with explanations where necessary.
2 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Extremely poor service
Extremely poor service. Repeatedly cancelling visits (within an hour of appointment time) to fix my elderly mother’s hot water boiler. Engineers arriving with wrong information on the job they were there for. Would not recommend this company at all
19 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Good Afternoon, I am very sorry to hear of the issues your mother has had with this, We pride ourselves on providing high quality standards and would like to make things right.
Please can you provide us with some more information so I can look into this for you? You can do this via Email at response@gledhill.net or by phone to 0800 1018 365.
Thank you for your time and we hope to hear from you soon.
Reliable always helpful
Helpful, nothing to much trouble for them
I always have a good reliable service
3 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
The engineering arrived in time and…
The engineering arrived in time and serviced everything, very professional indeed, very happy with them
6 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
First class service
From booking appointment to having repair it was first class service could not fault anything
18 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
The usual great service
The usual great service. On time, fully equipped, good communication both before and during the appointment, ease of making said appointment. Not sure what else I could ask from any company
5 de marzo de 2026
Opinión espontánea
Respuesta de Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
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