Thank you, Ciaran! We struggled to find the place and park nearby as we were returning a tent. Thankfully, we had Ciaran's expert help, including carrying the tent, directing us and answering our ques... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónChain Street 3, RG1 2HX Reading, England, GB
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Consulta las opiniones de los clientes
We brought 4 tshirts off the peg in the correct size with no hassle for my husband who needs special sizing. This in itself constitutes a positive shopping experience! Ciaran and Samri we really... Ver más
La empresa ha respondido
Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He i... Ver más
La empresa ha respondido
Served by Anya & Ciaran who were both really friendly, helpful and knowledgeable regarding DofE equipment choices. Great variety of options and very reasonable prices. They sorted out disco... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Reading (Express)
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Chain Street 3, RG1 2HX, Reading, England, Reino Unido
4,9
Excelente
181 opiniones
Invita a los clientes a opinar
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Order tents
Order tents, Went into shop to collect very friendly & helpful staff. Definitely would Recommend.
20 de julio de 2026
Respuesta de GO Outdoors - Reading (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Anya was very helpful in helping me…
Anya was very helpful in helping me choose my merrell hiking shoes and very polite.
17 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Thank you
Thank you, Ciaran! We struggled to find the place and park nearby as we were returning a tent. Thankfully, we had Ciaran's expert help, including carrying the tent, directing us and answering our questions. He went above and beyond and we really appreciated his exemplary service.
12 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Sammi offered great advice without any…
Sammi offered great advice without any sales pressure
2 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Service was good
19 de junio de 2026
Respuesta de GO Outdoors - Reading (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Welcoming staff (Sammi).
Welcoming staff (Sammi).
Very professional and gave me great advice. Very happy with the service.
22 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Good customer service
We brought 4 tshirts off the peg in the correct size with no hassle for my husband who needs special sizing. This in itself constitutes a positive shopping experience!
Ciaran and Samri we really helpful and explained how I should.sign up in store not online and assisted with this..the store offers are a bit confusing with all the bits and differences so it was nice to be helped by such lovely friendly professional people.
I felt rather sorry for Ciaran as he clearly has some needy colleagues who kept being incredibly loud in his earpiece despite him saying he's with a customer.
20 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Luciana and Ciara’s where really nice…
Luciana and Ciara’s where really nice friendly and welcoming and helpful
20 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Ciaran was very helpful as so needed a…
Ciaran was very helpful as so needed a Camping bed as I was taken a group of young people to a Young Carers Festival.
19 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent friendly staff
Excellent friendly staff, very knowledgeable and thorough. Thank you Richard and Sammi.
18 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Served by Anya & Ciaran who were both…
Served by Anya & Ciaran who were both really friendly, helpful and knowledgeable regarding DofE equipment choices.
Great variety of options and very reasonable prices.
They sorted out discounts for us too.
Always a pleasure shopping here.
14 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Served by Anya & Ciaran who were very…
Served by Anya & Ciaran who were very helpful with all the options of walking shoes. They took their time to explain the difference in the products and were very patient whilst we tried lots of different pairs on.
14 de junio de 2026
Opinión espontánea
A great Go Outdoors team!
The Go Outdoors team were incredibly helpful, both over the phone prior to my visit, and in store. Anya offered some great advice in store over tents and was both knowledgeable and patient. A great team and very helpful. I will be back soon.
12 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent, friendly customer service!
I was initially helped by Luciana to find a new 65L backpack after my trusty one needed replacing after many years. She was super helpful, lovely and knowledgeable. She couldn't have been better! Faizal then served me at the till and despite a problem with my DofE discount he was again helpful and knowledgeable and between the two managed to solve the problem. I will absolutely return when I next need something for the outdoors!
13 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Great customer service. And a surprisingly good selection for the size of the store.
2 de junio de 2026
Respuesta de GO Outdoors - Reading (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Really helpful & knowledgeable staff
Really helpful & knowledgeable staff. Thank you especially to Sammi on our most recent visit. A really good range of clothes & equipment, well set out…
6 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great staff
Luciona was so helpful when my 4 year old was having a tantrum and not wanting to try on the raincoat. She distracted him and showed us the mirror which did the trick. Thank -you!
6 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Ciaran was extremely helpful when I called to enquire about availability of a Rab jacket. He took my number and called me back after checking in the stock room. He put the jacket behind the counter for me to collect the next day. He went the extra mile for me. Excellent service.
Mrs Jackson
5 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service from Raizan
Great service from Raizan. He fixed a rucksack buckle from the buckle kit rather than let us stumble about trying to DIY.
31 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Helpful and friendly
Good selection for a relatively small store. Anya and Sam we’re very helpful and friendly in helping us purchase trousers and coats for an upcoming trip.
27 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Reading (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
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