Purchasing was no problem but I didn’t get a VAT receipt and 3 times now completed forms online asking for one as I need it by tomorrow and still nothing, I then phone up for a message to say for VA... Ver más
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Chain Street 3, RG1 2HX Reading, England, GB
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Purchasing was no problem but I didn’t get a VAT receipt and 3 times now completed forms online asking for one as I need it by tomorrow and still nothing, I then phone up for a message to say for VA... Ver más
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Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolute... Ver más
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Visited the store on the 31/07/2026. I was attended by Sammi. She was incredibly kind, attentive, and so easy to chat to. She listened to exactly what I needed and gave honest sales advice without any... Ver más
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Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He i... Ver más
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Chain Street 3, RG1 2HX, Reading, England, Reino Unido
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I don’t usually leave reviews but had write about the Fantastic service I received from Sammi. I had difficulty choosing a backpack and Sammi was extremely helpful. Nowadays, it is so rare to find a helpful assistant. Thanks Sammi.

Respuesta de GO Outdoors - Reading (Express)
Veronica provided excellent customer service. I called ahead to check the product was available. Veronica explained the membership and discount. I visited the stored and was served quickly. Veronica explained further membership benefits and the returns policy. I am a happy customer! I purchased exactly what I wanted, at a competitive price and had a positive experience. Thank you Veronica and team!

Respuesta de GO Outdoors - Reading (Express)
The shop assistant was very helpful. She engaged directly with my son and listened to what he wanted to help him find the best walking boots.

Respuesta de GO Outdoors - Reading (Express)
Friendly environment ,very good quality of clothes shoes. Good prices it you take member card .

Respuesta de GO Outdoors - Reading (Express)
The assistant, Ciaran, was very helpful. The store was quiet. It was a good experience. Though they didn't have boots in the colour I wanted, but they offered alternatives.

Respuesta de GO Outdoors - Reading (Express)
Ciaran was so attentive and was really kind and very helpful and I am older and was in need of advice for a future trip. I bought great trainers and hope to wear them in the house to check comfy. Ciaran advised me to take the GoOutdoors card as i will be buying clothing for my trip very soon and as i need quick dry for trekking it means i get a little discount. Great experience I will be back.

Respuesta de GO Outdoors - Reading (Express)
Ciaran was great, helpful and direct about helping me with payment and membership card to go forwards with. Credit given where due. Reading store.

Respuesta de GO Outdoors - Reading (Express)
Clear explanation by Sammi of the outdoor jackets available and the pros and cons of different options. Highly recommended.

Respuesta de GO Outdoors - Reading (Express)
Served by Veronica.
Helpfully introduced to GoOutdoors and various discounts and communications available when signing up to loyalty scheme, including National Trust discount.
Just slightly disappointed that membership has an annual fee (got it back with discount in one purchase but price of item at Blacks previously was the same).

Respuesta de GO Outdoors - Reading (Express)
I went yesterday to buy a nice jumper with so many questions about my gift card and the yearly membership and it was a pleasure to be served by Cate, who nicely explained me everything and I bought waht I wanted for a much cheaper price. Thanks Cate!

Respuesta de GO Outdoors - Reading (Express)
Friendly, polite and helpful staff. Easy to navigate store with clear prices/signage. Good selection of items per section. Clean and tidy. Great offers, especially with membership. Thank you!

Respuesta de GO Outdoors - Reading (Express)
Sammi has been very helpful to find the right size from the stock. Good quality product Peter Storm long down coat.
We are pleased with the service, reduced price, and quality.

Respuesta de GO Outdoors - Reading (Express)
Wonderful customer service. Thanks, Faizan!

Respuesta de GO Outdoors - Reading (Express)
New store, lack of staff although 1 member who was on her lunch break stopped, helped me until I checked out.

Respuesta de GO Outdoors - Reading (Express)
What an amazing experience visiting GO today in Reading..great staff, knowledgable and great prices - what more do you need!! Definitely visit again…

Respuesta de GO Outdoors - Reading (Express)
My wife was looking for a pair of walking shoes and selected a one off the display showing a member price of £85 plus a membership of £5. When we went to pay for it the price was nearer £150. The assistant was confused and asked the manager to check. He eventually strolled down the stairs looking very disinterested. After a couple of minutes he said that the shoes were on the wrong stand and the price on the till was correct. He flatly refused my request to honour the price advertised with a smirk on his face.

Respuesta de GO Outdoors - Reading (Express)
Fantastic customer service. Ciaran was brilliant. I called ahead to order a few items. By the time I got to the store, the items were ready for me to collect. Simple and easy. Excellent customer service.

Respuesta de GO Outdoors - Reading (Express)
First class service by the staff helped me to purchase what sorted my needs at a good price ,all the best for the Reading shop

Respuesta de GO Outdoors - Reading (Express)
Had a great time in the store, staff was Amazing especially Samii, didn’t feel rushed at all and got everything I needed and also got my go outdoors membership. Would 100% come again, my favourite shop to visit in Reading
Thank you all Zach
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