They obviously read my messages to understand my problem, and dealt with it. Efficiently. And without me having a hard time resetting this, re logging that, etc. Simple, but sadly not at all always... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
It was all about the fantastic Georgina. My problem & queries were complex. This necessitated much interaction with Georgina. Who was superb. Patient kind well informed professional & took the troubl... Ver más
La empresa ha respondido
When my app stopped working, I reached out to customer support and was assisted by Georgina. From the start, her communication was excellent. She kept me informed every step of the way, provided timel... Ver más
La empresa ha respondido
The Gourmet card attached to my Lloyds account expired and I wanted to renew it directly through the app as it saves me a lot of money. Unfortunately this was not possible. I then contacted their cust... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Gourmet Society
Escrito por la empresa
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Información de contacto
4,7
Excelente
8 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Sarah has always been very helpful to…
Sarah has always been very helpful to me by email , but still wish I could speak to someone I am sure this is an old persons thing .
30 de junio de 2026
Respuesta de Gourmet Society
Thank you for your kind review. We’re so pleased Sarah has been able to support you so helpfully by email. We understand that speaking to someone directly can feel easier at times, and we appreciate you sharing this feedback with us.
Respuesta de Gourmet Society
Thank you for your excellent review! We’re so pleased to hear you’re loving the discounts and that you’ve renewed again, hope you continue to enjoy the many savings!
Georgina was so helpful
Georgina was so helpful. I'm not very computer literate and was having trouble completing my membership details.
Georgina gave me clear instructions and I finally managed to do it successfully.
29 de junio de 2026
Respuesta de Gourmet Society
Thank you for your lovely review. We’re so pleased Georgina was able to guide you through the process with clear instructions and help you complete your membership details successfully.
Respuesta de Gourmet Society
Thank you, glad the information was helpful and the issue was resolved quickly.
Awesome customer service
Awesome customer service. Kelly helped a lot to solve the problem with patience.
26 de junio de 2026
Respuesta de Gourmet Society
Thanks so much for the great feedback. Fantastic to hear Kelly was able to solve the problem and support you with such patience.
Excellent customer service and prompt…
Excellent customer service and prompt response to my query
25 de junio de 2026
Respuesta de Gourmet Society
Thank you for your lovely review. We’re really pleased to hear you received excellent customer service and a prompt response to your query.
I dealt with Georgina and Sarah.Both…
I dealt with Georgina and Sarah.Both were very quick to respond and helped to sort out my problem
25 de junio de 2026
Respuesta de Gourmet Society
Thank you so much for your kind review. We’re delighted to hear that both Georgina and Sarah were able to respond quickly and help resolve your issue. We’ll be sure to pass your lovely feedback on to them. If you need anything else, we’re always here to help.
Respuesta de Gourmet Society
Thank you for your review. We’re really pleased to hear that our customer service team was able to sort everything out for you so quickly.
Great service when I found my card…
Great service when I found my card wouldn’t work.
25 de junio de 2026
Respuesta de Gourmet Society
Thanks so much for the review. Delighted to hear we could get things sorted quickly when your card wouldn’t work!
Sarah provided perfect easy to follow…
Sarah provided perfect easy to follow information for me to reactivate my membership. Thank you.
24 de junio de 2026
Respuesta de Gourmet Society
Thank you so much for your lovely review. We’re delighted to hear that Sarah was able to provide clear, easy‑to‑follow information to help you reactivate your membership.
First class speedy response and process
24 de junio de 2026
Respuesta de Gourmet Society
Thank you for your fantastic feedback. We’re delighted to hear you received a first‑class, speedy response and that the process was smooth for you.
Respuesta de Gourmet Society
Thank you so much for your lovely feedback. We’re really glad to hear your query was handled promptly and efficiently. If you ever need anything else, we’re always here to help
Prompt reply
Prompt reply. Introduced herself and sorted out my problem with very detailed instructions. Very happy with service.
22 de junio de 2026
Respuesta de Gourmet Society
Thank you for your review. We’re really pleased to hear you received a prompt reply, a warm introduction, and clear, detailed instructions to resolve your problem. It’s great to know you’re very happy with the service.
My problem was delt with very quickly…
My problem was delt with very quickly and smoothly Thank you
22 de junio de 2026
Respuesta de Gourmet Society
Thank you for your review. We’re really pleased to hear your problem was dealt with quickly and smoothly. We appreciate you taking the time to share your experience.
Respuesta de Gourmet Society
Thank you for your review. We’re really pleased to hear you received great service and that your email query was resolved straight away. We appreciate you taking the time to share your experience.
I had an issue with my card not allowing reactivation
I had an issue with my card not reactivating although my veterans lottery membership was valid. Once Georgina started handling my case it was dealt with pretty quickly. I had to revert a back to her a couple of times but she quickly responded with a very gracious manner. Everything is now working. Thankyou.
18 de junio de 2026
Respuesta de Gourmet Society
Thank you for your thoughtful review.
We’re really pleased to hear that Georgina was able to step in and get everything resolved for you so quickly. It’s great to know her prompt replies and gracious manner made the process easier, even when you needed to go back to her a couple of times.
We’re delighted everything is now working as it should, and we truly appreciate you taking the time to share your experience.
Excellent customer service and a wide range of participating outlets
What made my experience great was Sarah, the customer service advisor. My query was dealt with, by her, efficiently and effectively. The communication was straight forward, polite and professional.
Additionally, the gourmet society plus app is excellent - I had no idea of the range of outlets locally who had signed up to the gourmet society and/or the coffee club and the associated discounts etc. Highly recommended!
18 de junio de 2026
Respuesta de Gourmet Society
Thank you for such a fantastic and detailed review. We’re delighted to hear that Sarah provided efficient, effective and professional support throughout your query she’ll be thrilled to know her communication made such a positive impact.
It’s also wonderful to hear how much you’re enjoying the Gourmet Society Plus app. Many members are surprised by just how many local outlets participate in Gourmet Society and Coffee Club, so we’re glad the range of discounts and venues has been a great discovery for you.
We truly appreciate your recommendation and your kind words about both Sarah and the service.
Saving loads
After some initial problems, excellent help and now regular user. Saving loads
11 de junio de 2026
Respuesta de Gourmet Society
Thank you for your review. We’re really pleased to hear that after some initial problems, you received excellent help and are now a regular user and saving loads. It’s great to know the service is working well for you.
Respuesta de Gourmet Society
Thank you for your lovely review. We’re delighted to hear that the lady who assisted you provided outstanding support. Your kind feedback means a great deal, and we’ll be sure to pass your comments on to her.
Excellent response
Excellent response time to my initial request. Very well scripted response. And solution given to my issue with no hassle.
17 de junio de 2026
Respuesta de Gourmet Society
Thank you for your excellent review. We’re really pleased to hear that you received a quick response, a clear and well‑crafted explanation, and a hassle‑free solution to your issue. Your feedback means a lot to us and we’re glad we could help.
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