They obviously read my messages to understand my problem, and dealt with it. Efficiently. And without me having a hard time resetting this, re logging that, etc. Simple, but sadly not at all always... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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They obviously read my messages to understand my problem, and dealt with it. Efficiently. And without me having a hard time resetting this, re logging that, etc. Simple, but sadly not at all always... Ver más
La empresa ha respondido
It was all about the fantastic Georgina. My problem & queries were complex. This necessitated much interaction with Georgina. Who was superb. Patient kind well informed professional & took the troubl... Ver más
La empresa ha respondido
When my app stopped working, I reached out to customer support and was assisted by Georgina. From the start, her communication was excellent. She kept me informed every step of the way, provided timel... Ver más
La empresa ha respondido
The Gourmet card attached to my Lloyds account expired and I wanted to renew it directly through the app as it saves me a lot of money. Unfortunately this was not possible. I then contacted their cust... Ver más
La empresa ha respondido
Escrito por la empresa


Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very responsive to my email asking questions, and the reply was in detail

Respuesta de Gourmet Society
The customer service contact was very helpful and solved my problem very quickly.

Respuesta de Gourmet Society
Good customer service and answered all questions asked with clear and presice instructions 👍

Respuesta de Gourmet Society
My question was dealt with promptly and efficiently and answered informatively.

Respuesta de Gourmet Society
Alana responded quick with my issue and it was sorted , very happy
Thank you

Respuesta de Gourmet Society

Respuesta de Gourmet Society
Really helpful and friendly customer support from Sarah! Sorted out an issue with my membership swiftly - thank you!

Respuesta de Gourmet Society
Sarah was extremely helpful and polite and was able to solve my issue quickly and successfully.

Respuesta de Gourmet Society
Problem solved. Very helpful reply.
1 & l confusion.
You must suffer this issue from others.
Surely l am not the only one ?
Thanks

Respuesta de Gourmet Society
I need a Physical Membershio Card, and Sarah helped me through the process.
Sarah is always very polite, friendly,and professional, and so nice to deal with
Thank you Sarah.

Respuesta de Gourmet Society
Extremely quick response and equally as helpful.

Respuesta de Gourmet Society
I had difficulty renewing my membership but was given clear instructions on how to achieve this..I now have membership for another year and can benefit from the savings and am very pleased with the outcome.

Respuesta de Gourmet Society
The person who helped me (Sarah) was exceptionally patient and considerate.

Respuesta de Gourmet Society

Respuesta de Gourmet Society
I've had to contact the Gourmet Society on two occasions. Both times I have spoken to Sarah and she has dealt with the issues quickly and efficiently. Exactly what Customer Services should be.

Respuesta de Gourmet Society
Sarah responded to my email question in good time and very clearly.
I was very satisfied with her response.

Respuesta de Gourmet Society
Send them an email. My response was really quick and all instructions and details were provided. I was able to get set up really super quickly so very helpful

Respuesta de Gourmet Society
Excellent and tailored service in a timely fashion.
Very personal at all times

Respuesta de Gourmet Society
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