I bought Sugar Skull Mexican Floral Boxing Gloves 16oz. They arrived within a reasonable time. It took about 3 to 4 weeks but it was from Thailand and they were made from scratch so I will call that... Ver más
Grizz
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Consulta las opiniones de los clientes
Grizz did a great job. They have responsive customer service, and even though my product, a T-shirt, was coming from overseas, it arrived quickly. It's well-made for light duty wear. Grizz is one of t... Ver más
Very odd sizing on the leggings, men's size Large fit very loose and baggy, basically sweatpants instead of leggings. (I'm 6'2"/180lbs and wear L bottoms from any other brand.) Unfortunately didn't... Ver más
La empresa ha respondido
Rezension: Grizz Anti-Fingerprint Folie – Große Enttäuschung Ich habe mich für die Anti-Fingerprint-Folie von Grizz entschieden, in der Hoffnung auf eine saubere, pflegeleichte Oberfläch... Ver más
Purchased an alpaca beanbag and…
Purchased an alpaca beanbag and daughter loves it. The quality is great and the colours are beautiful.
26 de enero de 2022
Respuesta de Grizz
Thanks for the feedback ✌️
Great experience
Great experience. Would maybe just appreciate a faster timeline with delivery but other than that the product is great
24 de enero de 2022
Respuesta de Grizz
Thanks for the feedback ✌️
BUYER BEWARE - THIS IS A TOTAL RIP-OFF
If I could leave a "0" rating, I would...
It first started when the parcel was "out for delivery", then suddenly there was a problem and it was returned to the depot, available for pick-up - in another city! When I questioned this, I was told "customer error on the address is not our problem". That's it - no options as to what to do to get my parcel to me. Thankfully, I had caught this error shortly after I placed the order and had emailed them the correct address. After several days of emails, they finally consented to sent my parcel to me. I was very dissappointed with the product - this is not "high quality, hand-stitched, custom made". I spent a $85 USD for a polo shirt and shorts and I basically got clothing made from a shower curtain. Certainly not a high-quality, hand-stitched product. All the while they are claiming no responsibility for customer dissatisfaction. To boot, the items didn't fit so I tried getting an exchange for a different size. Got the same runaround about the "customer error in sizing is not our problem". I have never had a worse shopping experience - they sucker you in with promises of a superb product, you end up getting cheap crap worthy of Dollarama and all the while claiming no responsibility for anything. Buyer Beware indeed.
23 de noviembre de 2021
Opinión espontánea
Respuesta de Grizz
Hi there
Customer: It first started when the parcel was "out for delivery", then suddenly there was a problem and it was returned to the depot, available for pick-up - in another city! When I questioned this, I was told "customer error on the address is not our problem"
Answers: As we checked the address from our database. Customer provides us with the wrong zip code. It should beR3M 3V7 but customer provided us R3M 3V7 0A4. So that is why it shows that available for pick-up in another city!
Customer: I had caught this error shortly after I placed the order and had emailed them the correct address. After several days of emails
Answers: This is not true. Customer placed an order on 25 Sep but we received the first email on 21 Oct. From our policy Order modifications are available within 24 hours because all of our products are made to order. After 24 hours it will go through the production process. By the way for this case, we processed replacement to customer without further charge to avoid any argument
Customer: I was very dissappointed with the product - this is not "high quality, hand-stitched, custom made". I spent a $85 USD for a polo shirt and shorts and I basically got clothing made from a shower curtain.
Answers: After customer received the replacement item. Customer email us that she wants to exchange the size. So we ask the customer for a photo of the size she receives. As evidence, she received the size she ordered. We tried to explain that all of our products are made to order. The size guide and quality of materials were clearly stated in the product details. We can not do any further replacement to customer.
So this is not true. There is no quality issue mentioned on the interactive email
Customer: To boot, the items didn't fit so I tried getting an exchange for a different size. Got the same runaround about the "customer error in sizing is not our problem"
Answers: This is not true. customer ordered Men's Shorts and Men's Polo Shirts for her boyfriend. There is no boot including.If the boot includes the amount should be over 200usd +.So as the customer mentioned is completely wrong !!
Thank you
Respuesta de Grizz
Hi Aundrea, thank you for sharing your Grizz experience. We're sorry that we did not meet your expectation. We would love to assist you further regarding your concerns. Kindly send us an email at support@grizzshopping.com. We'll do our best to help you and take the necessary actions to be able to make it up to you. Looking forward to hearing from you. Keep safe!
My granddaughter loves her duck dress
My granddaughter loves her duck dress. It is exactly as shown on the website and I really like the material. It was a bit pricey but it is not very easy to find a duck dress for a tween so I didn't mind. They responded immediately when I emailed them for order status and it took about 3 weeks to receive the dress from time of order. Thank you !!!
22 de enero de 2021
Opinión espontánea
Respuesta de Grizz
Thanks for the feedback ✌️
Very disappointed with this company
Very disappointed with this company. I placed my order on November 29 for a robe that was to be a Xmas gift for my grandson. When it was taking too long to receive the robe, I contacted the company.
All I got were excuses. I checked the tracking number and it appeared the package was here since December 16 but I did not get it until January 6.
7 de enero de 2021
Opinión espontánea
Respuesta de Grizz
Dear value customer
We are really sorry for any inconvenience. Due to customer ordered from the holiday season, our production line is quite overloaded. There may cause a little bit of delay for some orders. As we checked the order status the package was successfully delivered to customer. So this was already resolved
Thank you
HI GOT PACKAGE ON TIME VERY GOOD…
HI GOT PACKAGE ON TIME VERY GOOD CUSTOMER SERVICE WILL ORDER AGAIN THANKS MARVIN
4 de enero de 2021
Opinión espontánea
Respuesta de Grizz
Thanks, Marvin!
I’d rate negative or one star but you…
I’d rate negative or one star but you can’t go negative and no one reads one star reviews. DO NOT SHOP with this company. Way overpriced junk with excessive shipping charges. I purchased a $70.00 small rug which fit into a small package and after S&P came just below $100 dollars. The rug was cheap painted thin fabric. Complete rip-off! Avoid like the plague. Tried to contact distributor to return - never received any follow through.
12 de diciembre de 2020
Opinión espontánea
Respuesta de Grizz
Dear value customer
As the detail of customer email. The customer say that "I would like to return this item. It does not serve my purposes." Then we ask for more detail if there is an issue with the product Ex. damaged or defective. Since "It does not serve my purposes" is not under our Return & Refund Policy. We are not responsible for refunds or exchanges for general dissatisfaction. Due to our product are made to order. Most customers are satisfied But some customers are dissatisfied. We can not serve to everyone's expectations. We clearly state the quality, material of the product on every sale page.
We hope you understand and We are really really sorry for any inconvenience
Thank you
Happy Customer
Just received my Cheetah Chair Cover. Love the quality so much. This really fit my new office. Got a lot of compliments from my colleague. They alway ask where i get it from !
16 de agosto de 2020
Opinión espontánea
Respuesta de Grizz
Thanks Rosa! Appreciate it. 😉
I also ordered custom seat covers over…
I also ordered custom seat covers over 2 months ago and haven't received them. I got an oops we're sorry your order was lost and we're sending another at no cost! No cost?! I've already paid for them! I'll seek reimbursement through my back. Do not order from them!
6 de agosto de 2020
Opinión espontánea
Respuesta de Grizz
Dear value customer
This order was placed in April 2020 when the pandemic hit & the world was on mandatory lockdowns, so this shipment got caught up in delays. Immediately upon finding this package was delayed, we reproduced product & reshipped asap. Tracking confirms the replacement order was delivered very quickly, so this was resolved as soon as it was brought to our attention.
We are really, really sorry for any inconvenience
Complete sham
Complete sham. I ordered hoodie with a Nordic design on both the chest and sleeve. My first surprise was when I received a call from Hong Kong stating that I had to pay duty and extra shipping. I was led to believe this was an American company shipping from the USA. The second surprise was that I received the hoodie with the sleeves backwards. After much stalling I was told that it was a printing error and that they hoped that I would understand. They have since fallen off the map
10 de julio de 2020
Opinión espontánea
Respuesta de Grizz
Dear value customer
As customer said
My first surprise was when I received a call from Hong Kong stating that I had to pay duty and extra shipping
Answer: We clearly stated on the FAQ page. Where the product shipped from. Mostly US, China, Hongkong, Thailand "https://grizzshopping.com/pages/faq
I had to pay duty and extra shipping.
Answer: This is not true. As we checked U.S. import duty with a courier. Duty is not charged if the value of imported goods is under 800$. And customer order value is 70.7$
The second surprise was that I received the hoodie with the sleeves backwards.
Answer: We already processed a replacement for the customer. So this was already resolved
Thank you
I ordered seat covers 2 months ago and…
I ordered seat covers 2 months ago and still haven't received anything. When I request an update the send me a link that shows the items are being shipped from CHINA! When I ordered the website made it appear as if the items were coming from Washington state. I never order from China anymore because my items NEVER arrive, no matter what business I order through. Now I can't get anyone to respond to my inquires or to issue me a refund. DO NOT ORDER FROM THIS COMPANY UNLESS YOU HAVE MONEY TO THROW AWAY.
1 de junio de 2020
Opinión espontánea
Respuesta de Grizz
Dear value customer
Due to this order was placed in April 2020 when the pandemic hit & the world was on mandatory lockdowns, so this shipment got caught up in delays. From the latest tracking status confirms the order was delivered to customer, so this was resolved as soon as it was brought to our attention.
We are really, really sorry for any inconvenience
Never received my order..paid $78 for…
Never received my order..paid $78 for seat covers and all this company did was take my money...I received a n email today asking me to write a review on the seat covers that I never received
19 de mayo de 2020
Opinión espontánea
Respuesta de Grizz
Dear value customer
Due to this order was placed in April 2020 when the pandemic hit & the world was on mandatory lockdowns, so this shipment got caught up in delays. From the latest tracking status confirms the order was delivered to customer, so this was resolved as soon as it was brought to our attention.
We are really, really sorry for any inconvenience
I’m in love with aztec and I bought car…
I’m in love with aztec and I bought car sear covers from grizzshop. My seat covers are very beautiful, I will definitely buy more from them.
27 de marzo de 2020
Opinión espontánea
Respuesta de Grizz
Thanks Carol! Appreciate it 👊
1 star is generous
1 star is generous! Shoes nothing like described or pictured. Colors all washed out, fit unacceptable. I can buy a better shoe at a dollar store. Oh and most importantly, NO RETURNS!! Get that now, NO RETURNS!! Had I taken the time to read all small print-my fault-I would have never purchased. Who sells any apparel that you cannot return. Made in China junk I actually donated. Total rip-off!!!
25 de marzo de 2020
Opinión espontánea
Respuesta de Grizz
Hi there
As customer said
Shoes nothing like described or pictured - This is not true All product pages have multiple angle images, and a Description detailing exactly what you will receive
Colors all washed out - This is not true. We already asked customer the photo of the defective area, but customer refuse to provide. If there are a defective on the product we will do refund or replacement immediately
NO RETURNS - It is not in the terms of refund policy (We are not responsible for refund for general dissatisfaction. Since we can not serve to everyone's expectation. We clearly stated product quality, material on the product description.
Made in China junk - We clearly stated on the FAQ page. Where the product shipped from. Mostly Us, China, Hongkong, Thailand "https://grizzshopping.com/pages/faq"
In conclusion. We already processed full refund to customer to avoid any argument and for customer satisfaction. So this was already resolved
Thank you
got pair nurse shoe with teddy bear on…
got pair nurse shoe with teddy bear on them wife loves them
11 de febrero de 2020
Opinión espontánea
Respuesta de Grizz
Thanks William! So glad your wife love it 👊
SCAM Website - AVOID
SCAM Website.
I ordered a pair of boots from this website as a gift. The website claimed that the boots were "custom made" yet you could not customize a thing on the boots. Not the lace color, not the sole color, not the width; essentially no customization was offered. You were provided a standardized chart with measurements to pick the boot size. The website also shared how many were left in stock in its presentation of the product. Since I informed them of this they have made website updates. They also claimed that the boots were made from eco-friendly leather. Website now updated to say vegan friendly. Once I learned these lies and that my purchase would not come for 3-6 weeks, I requested a refund. It was the next day after the order when I saw the receipt that was provided w/ delivery. They lie in their responses to my request. Make updates to change website so as to hide their blatant lack of truth in advertising. I cannot get my funds back and now pursuing through PAYPAL
3 de diciembre de 2019
Opinión espontánea
Respuesta de Grizz
Hi there
As customer said
The website claimed that the boots were "custom made" yet you could not customize yet you could not customize a thing on the boots. Not the lace color, not the sole color, not the width -
Answer: This is not true. After we receive the customer's order confirmation, we will produce according to the sale page that the customer ordered. There is no product detail stating that customer can customize boots lace or boots sole. If a customer wants to customize the leather part area. We can make it. Customer need contact our customer support and sending us the design
The website also shared how many were left in stock in its presentation of the product
Answer:This is not true. There is no this thing on our website. Please check it out "https://grizzshopping.com/"
They also claimed that the boots were made from eco-friendly leather. Website now updated to say vegan friendly.
Answer: Yes the leather that we use to make the boots are eco-friendly. Leather is made from PU. It is synthetic leather. So it's not made from animals. As you said we updated to say vegan friendly. We did not update anything. The product detail is already there on every boots sale page
I requested a refund. It was the next day after the order when I saw the receipt that was provided w/ delivery.
Answer: This is not true. The customer made a purchase on 22 Nov and ask for a refund on 26 Nov. We clearly stated that all of our products are made to order. And cancellation period needs to be within 24 hours. And customer break our refund policy
In conclusion. We already processed a full refund to the customer to avoid any arguments and for customer satisfaction. So this was already resolved
Thank you
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