So kind and very helpful, when I explained to him what had happened he contacted the team and checked the shower had been delivered and I will receive a call about fitting it today. Which 100% better... Ver más
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Consulta las opiniones de los clientes
I have never experienced service like i did today with any other council repairs..the lady whom I spoke with was absolutely wonderful..she helped throughout the call..also She never once tried to push... Ver más
La empresa ha respondido
Spoke with both Ibi and Marco to get some assistance with a repair to a property adjoining a Guinness property. They were both lovely, agreeing straight away that the repair is needed and booked me... Ver más
I spoke today with Kazz Bolton who was so professional, kind and reassuring that wanted her to know that her work is appreciated. She listened and understood my problem and acted quickly and confident... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Información de contacto
Reino Unido
- www.guinnesspartnership.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 99% de las opiniones negativas
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Excellent customer service from Dhanish Ali
I spoke with Dhanish Ali. He was very friendly, understanding and managed to help me with my query. Excellent customer service.

Respuesta de The Guinness Partnership
I spoke to a lovely lady called ALISON…
I spoke to a lovely lady called ALISON today ,to report some repairs that needs to be done in my house ETC ,she was very professional,polite,and friendly,very helpful and took the time to explain things to me,so thank you ALISON for all your help today.

Respuesta de The Guinness Partnership
The lovely lady
The lovely lady was not dismissive was very polite and extremely helpful. She tried to find every means to help me with the issues that I’m having in the flat.
A special thank you to you keep up the good work.Appreciated
This review is aimed at this particular lady.

Respuesta de The Guinness Partnership
Hi no body has been and the repairs are…
Hi no body has been and the repairs are not done yet it's a joke

Respuesta de The Guinness Partnership
Ibby-Thank you!
Ibby! Thats it, that's why! So helpful, very knowledgeable. I usually dread calling housing for anything at all. I'm a great tenant but still feel wary of theses calls. Clearly you guys have upgraded the staff training because the call I just had change my opinion Guinness South completely! Keep up the great work and seriously hold on tight to Ibby, a real asset to any customer based role 👍🏽

Respuesta de The Guinness Partnership
Friendly and polite
Was just a quick call to cancel a repair I managed to get done myself.
Adviser on phone very polite and helpful.
Wait time to get through always long.

Respuesta de The Guinness Partnership
Good response and efficient when…
Good response and efficient when requested a call back . very helpful and understanding.all round very helpful

Respuesta de The Guinness Partnership

Respuesta de The Guinness Partnership
Jeetu the customer service guy
Jeetu the customer service guy
Was very helpful, professional and very polite,& re assured me he would address my repair request this made a positive experience for me .

Respuesta de The Guinness Partnership
The customer liaison was absolutely…
The customer liaison was absolutely fantastic today in the rent department and customer service

Respuesta de The Guinness Partnership
The operator was very helpful
The operator was very helpful , polite ,and professional.
He dealt with my issues effectively and with great understanding.

Respuesta de The Guinness Partnership
Guinness housing
Rachel was great at Guinness to sort out my problems very polite and great at telling me about all the information I needed 5 stars ⭐️

Respuesta de The Guinness Partnership
She was attentive
She was attentive, very precise and generally helpful. Sophia went above and beyond.

Respuesta de The Guinness Partnership
Kadian was very polite and helpful
Kadian was very polite and helpful. She answered all my queries and provided a great customer service.

Respuesta de The Guinness Partnership

Respuesta de The Guinness Partnership

Respuesta de The Guinness Partnership
Extremely helpful and very happy with…
Extremely helpful and very happy with my call today.

Respuesta de The Guinness Partnership
Evie is a star !!
Evie that works in the repairs team side of the team is extremeley helpful, understanding and proffesional! Made my issues very easy to discuss !

Respuesta de The Guinness Partnership
Both Staff was very helpful on phone
Both Staff was very helpful on phone, helping with booking in a repair setting up the Guinness account and connecting me with the other departments to sort all my other queries dealt with 3 issues in 1 call .. thank you Amy G

Respuesta de The Guinness Partnership
I called Guinness partnership a staff…
I called Guinness partnership a staff lady by the name of Shaz answered my call Shaz was well mannered, listening to my issues and book an appointment for staff member for a visit to my address. In all Shaz conducted her work in a very professional ways. 13

Respuesta de The Guinness Partnership
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