The Guinness Partnership Opiniones 

7510
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So kind and very helpful, when I explained to him what had happened he contacted the team and checked the shower had been delivered and I will receive a call about fitting it today. Which 100% better... Ver más

Valorada con 5 estrellas sobre 5

I have never experienced service like i did today with any other council repairs..the lady whom I spoke with was absolutely wonderful..she helped throughout the call..also She never once tried to push... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Spoke with both Ibi and Marco to get some assistance with a repair to a property adjoining a Guinness property. They were both lovely, agreeing straight away that the repair is needed and booked me... Ver más

Valorada con 5 estrellas sobre 5

I spoke today with Kazz Bolton who was so professional, kind and reassuring that wanted her to know that her work is appreciated. She listened and understood my problem and acted quickly and confident... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asociación de viviendas

Información proporcionada por diversas fuentes externas

We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 99% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(7510)

3748 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Bran just got here with the door bell…

Bran just got here with the door bell right on time got the job done swiftly...gotta love it. Thanks 👍

16 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Ali.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 4 estrellas sobre 5

I spokw with Sam today and she was very…

I spokw with Sam today and she was very helpful and patience. Very lovely lady.

16 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Abena.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

Very helpful and friendly man who was…

Very helpful and friendly man who was able to book appointment for my repair in a few seconds. He was very helpful and asked is there anything he could help me with. I have never had such a helpful person on your team before. All inquiries was sorted. I hope he picks up my call next time.

16 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Benedicta.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

Andy was very helpful regarding all…

Andy was very helpful regarding all my queries

15 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

I spoke with Ibby who was really…

I spoke with Ibby who was really helpful and provided great customer service.

16 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Yusra.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

Good communication and very friendly…

Good communication and very friendly empathetic

16 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

Paul was very helpful

Paul was very helpful, Guinness definitely seems to be taking leeks & mould more seriously than Clarion ever did for me

16 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

I spoke today with Kazz Bolton who was…

I spoke today with Kazz Bolton who was so professional, kind and reassuring that wanted her to know that her work is appreciated. She listened and understood my problem and acted quickly and confidently to help me resolve it. I wish all operators were like her- give her a promotion!!!

16 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Jill.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

Zoha

Zoha - as usual - was lovely and helpful.
Also very personable .
I know things will get done if she answers the phone.
Since speaking with Zoha , i have spoken with Chelsea and Kamran , who are both outstanding call - takers.
Couldnt put a 5 stars on new forms - wouldnt let me - so edited this ! 5 stars to ALL 3 !

16 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

This morning I reported some repairs

This morning I reported some repairs, this gentleman was very patient and willing to help get this sorted. His service was amazing, really polite. Thank you for the lovely service you gave me.

16 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Maria.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

Very helpfull

Very helpfull, gave me all the info i need

16 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Asa.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

I spoke to a lovely gentleman called…

I spoke to a lovely gentleman called Howard , I had quite a lot of repairs to report he was on the phone with me for quite awhile and helped me so much. I’m very grateful, thank you Howard.

30 de junio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Caroline.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 3 estrellas sobre 5

Left hoping it can be sorted out

Although the lady spoken with was very helpful, it has been passed on to the liaison officer, I am left still wondering why the key fob hasn't arrived after the original text message to request one came from the G.T. to (myself) around six weeks or so ago, hoping it can be sorted out eventually.

15 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Zowie.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

The customer service man was exemplary…

The customer service man was exemplary with his help and advice

15 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi John.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service.
Easy to get hold of .
Sam was very helpful and had alot of time and patience.
All sorted. Thank you

15 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Mrs. Bull.

Thank you for taking the time to leave us a review. Your feedback is appreciated.

Kind regards, Nicole.

Valorada con 5 estrellas sobre 5

Very Helpfu Customer Service Staff.

The gentleman I spoke to Izzy was very helpful and sorted my problem out straightaway.

15 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Carole, thank you for taking the time to leave us a review, this is very much appreciated, Thanks Sarah L.

Valorada con 5 estrellas sobre 5

Excellent customer service from Dhanish Ali

I spoke with Dhanish Ali. He was very friendly, understanding and managed to help me with my query. Excellent customer service.

14 de julio de 2026
Opinión espontánea
Logotipo de The Guinness Partnership

Respuesta de The Guinness Partnership

Hi Natasha, thank you for taking the time to leave us a review, this is very much appreciated, Thanks Sarah L.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más