So kind and very helpful, when I explained to him what had happened he contacted the team and checked the shower had been delivered and I will receive a call about fitting it today. Which 100% better... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
I have never experienced service like i did today with any other council repairs..the lady whom I spoke with was absolutely wonderful..she helped throughout the call..also She never once tried to push... Ver más
La empresa ha respondido
Spoke with both Ibi and Marco to get some assistance with a repair to a property adjoining a Guinness property. They were both lovely, agreeing straight away that the repair is needed and booked me... Ver más
I spoke today with Kazz Bolton who was so professional, kind and reassuring that wanted her to know that her work is appreciated. She listened and understood my problem and acted quickly and confident... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Información de contacto
Reino Unido
- www.guinnesspartnership.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 99% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful and spoke clearly for me…
Very helpful and spoke clearly for me to understand

Respuesta de The Guinness Partnership
Bran just got here with the door bell…
Bran just got here with the door bell right on time got the job done swiftly...gotta love it. Thanks 👍

Respuesta de The Guinness Partnership
I spokw with Sam today and she was very…
I spokw with Sam today and she was very helpful and patience. Very lovely lady.

Respuesta de The Guinness Partnership
Very helpful and friendly man who was…
Very helpful and friendly man who was able to book appointment for my repair in a few seconds. He was very helpful and asked is there anything he could help me with. I have never had such a helpful person on your team before. All inquiries was sorted. I hope he picks up my call next time.

Respuesta de The Guinness Partnership
Andy was very helpful regarding all…
Andy was very helpful regarding all my queries

Respuesta de The Guinness Partnership
I spoke with Ibby who was really…
I spoke with Ibby who was really helpful and provided great customer service.

Respuesta de The Guinness Partnership
Good communication and very friendly…
Good communication and very friendly empathetic

Respuesta de The Guinness Partnership
Paul was very helpful
Paul was very helpful, Guinness definitely seems to be taking leeks & mould more seriously than Clarion ever did for me

Respuesta de The Guinness Partnership
I spoke today with Kazz Bolton who was…
I spoke today with Kazz Bolton who was so professional, kind and reassuring that wanted her to know that her work is appreciated. She listened and understood my problem and acted quickly and confidently to help me resolve it. I wish all operators were like her- give her a promotion!!!

Respuesta de The Guinness Partnership
Once I finally got through the operater…
Once I finally got through the operater was very helpful

Respuesta de The Guinness Partnership
Very helpful polite customer service
Very helpful polite customer service

Respuesta de The Guinness Partnership
Zoha
Zoha - as usual - was lovely and helpful.
Also very personable .
I know things will get done if she answers the phone.
Since speaking with Zoha , i have spoken with Chelsea and Kamran , who are both outstanding call - takers.
Couldnt put a 5 stars on new forms - wouldnt let me - so edited this ! 5 stars to ALL 3 !

Respuesta de The Guinness Partnership
This morning I reported some repairs
This morning I reported some repairs, this gentleman was very patient and willing to help get this sorted. His service was amazing, really polite. Thank you for the lovely service you gave me.

Respuesta de The Guinness Partnership

Respuesta de The Guinness Partnership
I spoke to a lovely gentleman called…
I spoke to a lovely gentleman called Howard , I had quite a lot of repairs to report he was on the phone with me for quite awhile and helped me so much. I’m very grateful, thank you Howard.

Respuesta de The Guinness Partnership
Left hoping it can be sorted out
Although the lady spoken with was very helpful, it has been passed on to the liaison officer, I am left still wondering why the key fob hasn't arrived after the original text message to request one came from the G.T. to (myself) around six weeks or so ago, hoping it can be sorted out eventually.

Respuesta de The Guinness Partnership
The customer service man was exemplary…
The customer service man was exemplary with his help and advice

Respuesta de The Guinness Partnership
Great customer service
Great customer service.
Easy to get hold of .
Sam was very helpful and had alot of time and patience.
All sorted. Thank you

Respuesta de The Guinness Partnership
Very Helpfu Customer Service Staff.
The gentleman I spoke to Izzy was very helpful and sorted my problem out straightaway.

Respuesta de The Guinness Partnership
Excellent customer service from Dhanish Ali
I spoke with Dhanish Ali. He was very friendly, understanding and managed to help me with my query. Excellent customer service.

Respuesta de The Guinness Partnership
La experiencia Trustpilot
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