The Guinness Partnership Opiniones 

The customer service agent I spoke to today was very helpful and very nice to talk to.

I’ve recently mastered the use of my Guinness app. I managed to report a repair in my house through the app. Spoke to an online advisor and have an appointment for that repair. Also asked about a reimbursement. The advisor was very helpful, and I found the app easy to use. So much easier than making phone calls and waiting on the phone.

Brilliant customer service, very friendly and helpful.

I'm extremely pleased with the call I made to book two repairs, which as it turned out were both emergencies and dealt with immediately. Customer services were quick and explained everything to me

The respond was good to me. Thanks

Amy was very helpful, kind and professional. Thank u Xx

Angela was very attentive and supportive through the whole conversation, outstanding customer service Angela !!

Personally I’m not good with emergency situations but dhanish has made me feel really comfortable in a stressful situation so thank you!

I have never experienced service like i did today with any other council repairs..the lady whom I spoke with was absolutely wonderful..she helped throughout the call..also She never once tried to push me walking to send pictures because of my disability..I'm so,so, grateful..thankyou so much Guinness Partnership..

The young man who dealt with my enquiry was courteous, polite and understanding. Fitst rate!

The person who answered my call was, so helpful in my situation. She listened to what I was saying and made me feel that she was genuinely helping.

Angela was an absolute pleasure to speak to today and helped with my request in a very positive and professional manner. I believe she deserves a nice bottle of Prosecco or a bonus or a pay rise. If you’re feeling especially generous all three.

Very helpful gentleman dealt with my repair and also advised why I couldn't get on the my Guinness app

Had 2 Guinness repairs 'engineers' attend re water coming over my bathroom window from waste pipes when neighbour empties bath. Neighbour was in and water is run into bath. Guinness plumber tries to tell me it is not leaking. Say they have run water so no problem. I have to tell them I know water pressure from a full tub would force water out of any weak spots while running tap would not. As if *they* did not know. There were no other obstructions to getting the job done of replacing the pipes on the wall other than Guinness desire not to. Plumber was standing on a ladder by the pipes. I have been in this sort situation many times over with my complex downstairs flat. Due to a *very* long lived toilet overflow leak (and also I think the boiler overflow leaks that have also gone on above it) my bathroom double glazing is now failed (misty). Guinness have already tried to tell me it is no problem when I raised it that my bathroom window does not close fully.
Hi Kloe. Yes all my future conversations with Guinness will be recorded -by me. Because of Guinness go-to lies resulting in the loss of my human rights and it willl become a complaint with that all crucial *evidence*. To use words your conplaints team like to use -Guinness have "no right" being on Trustpilot.

Alison was lovely. She helped me keep calm and feel safe and at ease. Didn’t judge or push. Very understanding lady.

Women I spoke to was very accommodating and nice over the phone. Very happy with the outcomes!

Evie was so helpful to arrange repair bookings and reschedule. Very happy with the service from her today.

The young lady that I just spoke to was very helpful and polite and a pleasure to talk to.