The Guinness Partnership Opiniones 

Spoke with both Ibi and Marco to get some assistance with a repair to a property adjoining a Guinness property. They were both lovely, agreeing straight away that the repair is needed and booked me in for an appointment.
These 2 individuals are a credit to the organisation

Very nice and pleasant to talk with and understanding too most helpful too

So kind and very helpful, when I explained to him what had happened he contacted the team and checked the shower had been delivered and I will receive a call about fitting it today. Which 100% better than the Sureserve customer service, who refused to transfer to a manager and was rude telling me I had to wait for my shower until the 27th July initially then changed to the 24th July. when I complained she told me to complain to my housing association.... Thank you Jeetu you are a lifesaver.

Alison was absolutely amazing with me tonight on the phone. A big massive thank you the world needs more alisons🤍👏🏻

The video call is was easy to do, the lady was very lovely and helpful.

Just Called to cancell appointment and everything gone smoothly 👍
The customer service agent was very friendly and helpful.
Thank you

My call was answered very quickly (for once!), and the representative was cordial and extremely helpful, and dealt with my queries effectively and efficiently.

Thank you so much for all your help today. You were so kind, friendly, and professional, and you sorted everything out so quickly. It was a real pleasure speaking with you, and I’m so glad I had the chance to talk to you. You made the whole process easy and stress-free, and I really appreciate everything you did. Thank you again, and I hope you have a lovely day!

Very helpful and spoke clearly for me to understand

Bran just got here with the door bell right on time got the job done swiftly...gotta love it. Thanks 👍

I spokw with Sam today and she was very helpful and patience. Very lovely lady.

Very helpful and friendly man who was able to book appointment for my repair in a few seconds. He was very helpful and asked is there anything he could help me with. I have never had such a helpful person on your team before. All inquiries was sorted. I hope he picks up my call next time.

Andy was very helpful regarding all my queries

I spoke with Ibby who was really helpful and provided great customer service.

Good communication and very friendly empathetic

Paul was very helpful, Guinness definitely seems to be taking leeks & mould more seriously than Clarion ever did for me

I spoke today with Kazz Bolton who was so professional, kind and reassuring that wanted her to know that her work is appreciated. She listened and understood my problem and acted quickly and confidently to help me resolve it. I wish all operators were like her- give her a promotion!!!

Once I finally got through the operater was very helpful

Very helpful polite customer service

This morning I reported some repairs, this gentleman was very patient and willing to help get this sorted. His service was amazing, really polite. Thank you for the lovely service you gave me.