Halfords Autocentres Opiniones 

Took my VW ID3 electric car in for service not sure if this was done properly as the tyres had supposedly more tread on them than the last service no battery health on invoice as requested and advised this would be done. Also took partners diesel car in for service and MoT it failed told over £800 to get it through price went up again when I rang to say I would have it done.Picked car up found oil on wing, on mirror and down door it a white car. Took car elsewhere had all work done £370.
Also found if I had taken electric car to VW garage it would have been £18 cheaper and would have been done properly.
I will need to take other car back for Retest I will update again.
My advice is have a shop around and don't just go for the convenience it could cost you £100s extra

Easy to book; very prompt service and friendly reception staff. Job completed ( replacement front brake discs and pads) in good time and to a high standard. Helpful advice about how best to protect the new pads over the
first 200 miles of driving. Highly recommended garage services.

friendly ,efficient staff. fair price and you know how much you are paying up front

Quick simple and friendly enough z got the job done and asked if I wanted to keep my old tyre

Really supportive staff when I popped into Halfords on spec for help. They thoroughly checked my car and found a problem, booked my car in for a couple of days later and problem sorted. Very friendly and welcoming team who were there to help me. Thoroughly recommend Halfords Mansfield

Efficient, well informed and on time. Also a good price.

Staff were very engaging, valued me and kept me fully info throughout as to what was wrong with the car, what needed to be done with it and when it would be ready. Service with a smile throughout and I felt valued.

I have been a loyal Halfords customer with previous vehicles and never had an issue—until now.

I recently took my 4-year-old car to the Bury New Road branch for a full service and MOT. Afterwards, they gave me an advisory note claiming the steering and suspension needed attention, specifically stating both rear shock absorbers needed replacing, complete with a quote to book it in.

Because the car is relatively new, I decided to take it to my main dealership in Stockport for a second opinion. After paying for a thorough inspection, the dealership confirmed there is absolutely nothing wrong with the steering, suspension, or shock absorbers, and they provided video footage of the inspection as proof.

I am deeply shocked that Halfords tried to charge me for unnecessary, costly work. Worse still, I have sent three separate written complaints about this and have been completely ignored—not even a basic acknowledgment.

Due to the complete lack of response, I am now reporting this to Trading Standards and have contacted BBC Watchdog, who noted they are receiving numerous similar complaints about Halfords.

I will never use Halfords again, and I strongly urge others to get a second opinion before paying for recommended work here.

Excellent service. Super quick. Great prices too. Thank you

Super easy MOT experience, came back with a clean sheet, absolutely no attempt to sell me anything. Will definitely be returning.

I had my 2 rear tyres replaced at Halfords Garage Purley Way. The staff are always very helpful and gave me an accurate assessment of the time it would take .

I had an MOT and Major Service; the only person I spoke to was the young man on reception. He was very courteous and well informed. I was told the job would take 6-7 hours but it was done in 3!!

I was very satisfied with the work undertaken; and the nice chap fully explained the extra work required.

I am a member of the motoring club and I am very pleased with the price I paid for both an MOT and Major Service with perfect customer service.

Thank you.

The service has improved at my branch but it still seems to take a long time for them to change a tyre and do the paperwork, especially when it's not very busy.

I received excellent service yesterday, Tuesday, October 6th, 2026, 4.30 p.m., at the Poole Store near Tower Park from Luca and Reece. I needed a new inner tube replacement quickly, and they obliged without any fuss. It was a superb customer experience, and both are a credit to Halfords. Reece is an e-bike guru, too. Thanks, Guys. Gary, Black Pro Cube Bike and potential Boardman e-bike purchaser (288275!). Thank you, team!

Excellent service at the Stranraer branch I was away from the midlands on holiday and had a bolt in my rear tyre orders tyres and they were in the fitting centre next working day customer service was perfect phone call to say there were in and met at the car to say they were expecting me and they were ready to work on the car all done in an hour text to say it was ready for pick up can’t fault the service a credit to the Halfords brand

The staff were helpful, polite and friendly. They explained everything to us and the car was quickly returned to us after the work was compleated.

Easy to book, friendly and welcoming team, did not push a hard sell on advisory work, and I will definitely return when I am ready to do this work. Took time to chat the work over with me and explained options really well. Excellent price compared with other local garages, free breakdown cover with service and blue light voucher used for discount.

Warm welcoming and received professional work done on my car. 👍

Smooth mot service. Also called prior and they said i could leave the car a bit earlier due to an appointment.

Failure after failure! My car was booked in for a service and MOT, but less than 24 hours before, Halfords cancelled the MOT, leaving me to find and pay for one elsewhere at short notice, despite having a Premium Membership that includes a free MOT.

The service reported no faults, yet my car failed its MOT because a headlight bulb was incorrectly fitted, something that should have been checked during the service. To make matters worse, Halfords recorded the wrong mileage, somehow adding 1,000 miles in the 30 minutes and 1 mile between their centre and the MOT station. Their tyre report also completely contradicted the MOT centre's findings.

Trying to make a complaint has been another level of incompetence. Shocking service from start to finish, and the issue still isn't resolved.