Happy Candy is a great place to shop The prices are very good, its easy to order online and the team are outstanding. I order for collection and the time it take for my order to be ready is often fas... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Fantastic choice of all sweets,the old traditional,retro etc.ordered twice now as first through tiktok and then second order on own website. Got 10% off second order and a freebie gift of a large so... Ver más
Delivery as promised. Good price. Good expiry date. Well packaged so the fragile goods were intact on arrival. Genuine article. Will last a while now. No worries about ordering again.
* Happy Candy * = ' Happy people ' They have provided all my goodies in quick time , I'm very pleased with their service , even if things go a bit wrong , they put it right straight away , totally r... Ver más
Información sobre la empresa
Escrito por la empresa
We offer a huge range of confectionery made up of over 10 categories such as Retro, American & Chocolate. All delivered to your door nationally.
Información de contacto
Priory Business Park, WF9 5BZ, Pontefract, Reino Unido
- 0800 488 0986
- sales@happycandy.co.uk
- www.happycandy.co.uk
4,4
Excelente
457 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 60% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great selection of sweets and love…
Great selection of sweets and love Scottish tablet
20 de mayo de 2024
Excellent Company to buy from
Great Company to buy from Excellent Delivery and such a quick delivery they have such great selection I've had to call them to add more to my order and they make you feel like your talking to a friend I have been a customer for a few years never had any problems I would highly recommend them to buy from 😀
21 de mayo de 2024
All good thanks
20 de mayo de 2024
Great service and prompt delivery.
17 de abril de 2024
Respuesta de Happycandy
Thank you for the kind review.
Once again Happy Candy are brilliant-…
Once again Happy Candy are brilliant- so happy with my sweets and was delivered earlier than expected- 10/10!!!! Thank you!!!
3 de mayo de 2024
Opinión espontánea
Respuesta de Happycandy
Thank you for the positive feedback! We're thrilled to hear that you enjoyed your candy and had a great experience with our service. Enjoy your sweets!
The range available is great and the…
The range available is great and the prices are very fair I thought.
Nice one HappyCandy - I'm sure I'll be a repeat customer!
22 de marzo de 2024
Opinión espontánea
Respuesta de Happycandy
Thank you for the positive feedback! We appreciate your business and look forward to serving you again in the future
The chocolates are really good
The chocolates are really good.
Excellent packaging, great price, updates and super fast delivery!
Will order again. Thank you!
27 de marzo de 2024
Opinión espontánea
Respuesta de Happycandy
We are so glad to hear that you enjoyed our chocolates and had a positive experience with our service. Thank you for your kind words and for choosing to shop with us. We look forward to fulfilling your next order. Enjoy your chocolates!
Amazing fresh sweets
Excellent communication, sweets was lovely and fresh and well packaged, fast delivery
23 de marzo de 2024
Opinión espontánea
Respuesta de Happycandy
Thank you so much for your kind words! We take pride in providing high-quality sweets and ensuring fast and efficient delivery. We appreciate your feedback and look forward to serving you again in the future. Enjoy your delicious treats!
Respuesta de Happycandy
Thank you so much! We always strive to provide quick and efficient service to our customers. Your satisfaction is our top priority.
Yum yum
Got what i wanted and on time, very professional and product was lovely
16 de febrero de 2024
Respuesta de Happycandy
Great! Thank you for your positive feedback. We're glad you enjoyed your experience with us.
Respuesta de Happycandy
I haven't felt this much like a kid since my last tantrum over not getting the toy I wanted! Thanks for the reminder of simpler times.
Excellent service from order to delivery
16 de febrero de 2024
Respuesta de Happycandy
Thank you for your kind words! We strive to provide the best service possible from the moment an order is placed until it is successfully delivered. Customer satisfaction is our top priority and we appreciate your feedback. Please let us know if there is anything else we can assist you with.
Perfect sweets and experience
What lovely people to deal with - sweets arrived earlier than expected and were just perfect!!! So pleased with the service and couldn’t ask for more!! Thank you
19 de febrero de 2024
Opinión espontánea
Respuesta de Happycandy
Wow! Thank you so much for your kind words! We are thrilled that you had such a fantastic experience with us and that you are pleased with your sweets. We always strive to provide the best service possible and it's so rewarding to hear that we have succeeded. Thank you for choosing us and we look forward to serving you again in the future! Enjoy your delicious treats!
First time using the store
First time using the store. What I bought was great. I will be back looking again and probably buying more.
19 de enero de 2024
Respuesta de Happycandy
We're glad to hear that you had a positive shopping experience with us! We look forward to having you back as a customer and helping you find more great products. Thank you for your feedback!
I ordered something
Really nice and the super sour balls were actually really sour
19 de enero de 2024
Respuesta de Happycandy
! I'm glad you enjoyed them! Super sour candies are always a fun treat for those who enjoy a sour kick. Thank you for the feedback!
No complaints on my side
No complaints on my side - the products I bought were good quality
19 de enero de 2024
Respuesta de Happycandy
I'm glad to hear that you are satisfied with the products you purchased. If you ever have any questions or need assistance in the future, feel free to reach out. Thank you for your feedback!
Items burst open due to bad packing
Ordered a mix of heavy jelly sweets and some takis. They packed the takis at the bottom and placed the heavier stuff on top meaning the bags of takis burst. I emailed them asking for a refund (which they did do) but there was no “sorry about that” or “sorry for this mistake please let us put it right” NOTHING just an email with one line that said “your order has been partially refunded”
No actual customer service, no appology, no gesture of goodwill.
The worst customer service I’ve ever had and I won’t be using them again and I do not recommend them to anyone
Even in their rely they are aggressive and accusing me of belittling them. Firstly if you are sending things that could pop in transit then they should be packed better with padding or a stronger box! Blaming everyone but yourself doesn’t surprise me as all that was required was a simple apology for the Inconvenience. You will find good manners and being courteous to your customers will get you further than just attacking them. Bottom line is if you know things may be stacked on top of your packages then they should be packed to withstand the shipping process. I don’t normally bother with reviews but it was your sheer lack of contact and the absence of apology that led me to write one. Attacking your customer that has been wronged does not paint you in a good light and will effect you business.
5 de enero de 2024
Opinión espontánea
Respuesta de Happycandy
Thanks for the review Sally, sorry you felt the need to vent your frustrations on trust pilot after receiving a full refund of damaged goods in transit. The bags of takis you purchased can easily withstand the weight of sweets you ordered (we have sent 15,000 bags) and have never had a damage, the damage you have experienced is due to something in excess of 20 kilograms being piled on top of the box which has collapsed as can been seen by the creased outer box images you sent us. Whilst you attempted to educate us and belittle us via e-mail. We hope the explanation here will show that we promptly dealt with your refund, no questions asked, no forms to fill in, no disclaimers to sign, no requests for additional images . No matter how we packed your order the end result would have been the same.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.