HBH Woolacotts Opiniones 

The staff at H B H Woolacotts in St. Austell have gone above and beyond with their customer service. The guys that installed our double oven did a great job, showed us how it worked and came back to upgrade the electrical cable on a second visit. This branch was recommended to us by a very satisfied neighbour and we will be more than happy to do the same. Thank you team!

Fantastic delivery and installation of my new washing machine and toke old one away such a good service

Our office monitor decided to stop working, so ordered a new 50" LG Smart TV on line at 9.15am, and it was delivered by 11am.
We have used HBH on many occasions in the past, and have always received the best service you would want. Most of our kitchen appliances at home are purchased from HBH, and when our customers require larger CCTV monitors, we always purchase these from here too.
Very highly recommended.

Went to the Royal County Showground in Wadebridge for HB Woolacotts HiFi/Home Cinema show. Very impressed with the LG G4 77” which we subsequently purchased. Many thanks to Geoff (Branch Manager) for his extensive knowledge and the young lad demonstrating the TV (sorry didn’t get your name!) Very impressed with Sean and Matt (Plymouth store) who punctually arrived, installed our new TV, explained how it worked (no mean feat as we have separate HiFi/Home Cinema components linked into the TV) and above all left no mess! Thank you guys! Absolutely stunning TV!

Had an issue with a repair that was long standing, however spoken with the store manager at St Austell ‘Tony’ very nice man and very apologetic to our situation and took responsibility and ownership. Very nice guy and felt that our issue was acknowledged, thank you and I would ensure that we return as customers. Really appreciate the phone call back to listen to our experience that’s extremely good customer service.

We have shopped in Liskeard and Plymouth, excellent service in both stores, friendly and knowledgeable staff who always make the time to serve you. You never feel rushed and always come away with right product for your needs.

Tony & Ross are a credit to the company. Very friendly and professional delivery drivers that were very patient and courteous with me despite the fact i kept them waiting for 20 mins.
I will buy all my future electrical goods from HBH Woolacotts. We are lucky to have a firm like this locally. Buying off the internet is a false economy anyway - Woolacotts dont charge you a delivery fee and you simply will not get the level of customer service you get from here. For example : I placed an order for a tumble dryer online with them and within 10 mins a representative from Barnstaple called me to arrange a convenient delivery time at no charge. Brilliant.
Job Ref : 7252050

Recently contacted the Barnstaple store who were friendly, efficient and so helpful! Particular thanks to Mike & Helen and others who I spoke with… excellent customer service and will most definitely recommend. Supplied, delivery and installation all 100% and great in these times to get such a personal touch… thank you..

Excellent products are sold here in Bude!
My ‘fake’ black wood burning stove/electric fire is now 35 years old!
Thank you Woolacotts!

Their staff and service you get are too notch, well happy 😁

I have used Woolacotts Bude for many years. I have always been very happy with the service I have received.
I recently purchased a new hoover but needed some help with the direct debit so I popped in today and was served by GUS who was friendly and really helpful and sorted everything out for me. Great Service, Thank you

I ordered a new washing machine, having been given some knowledgeable advice from Sam at your barnstaple shop. Very impressed. It was delivered today, the old machine taken away and my new one fitted. Both delivery men polite and helpful in answering my queries on a couple of things. I will not hesitate in using this company again when I need an electrical appliance replaced. Thank you. An excellent service.

My under warranty record deck died and needed warranty repair. On its return it was damaged by the courier although working. After discussions I was able to trade it in and change to another model by adding the difference. Yet again, Dan's experience in the field came to the fore and I now have a better deck that sounds much better than the previous which goes to show the value and knowledge of trained staff is paramount. The service I received was over and above what I could ever have expected. Thank you.

Brilliant customer service - took in my Miele vacuum which wasn’t working. User error (ahem) but they sorted it out perfectly.

I recently bought several white goods from the Bodmin branch of Woolacotts at the end of 2023. Because the experience had been such a good one, I returned recently to buy a couple of televisions. On both occasions in the shop, Jon was friendly without being ingratiating, knowledgeable without being pushy and quick to understand what I was looking for. He offered me some generous discounts and completed the paperwork, which included arranging installations and set up, in record time. Delivery and installations went very well - I received notifications of arrival times that were kept to (not always the case). The products were installed quickly and well. The delivery men (Colin and Tris for the TVs) set up the products and gave me comprehensive operating instructions. Best of all is that, should I need any after-sales help, I have one phone number to call, and Jon in Bodmin to discuss issues with - rather than speaking with strangers in a call centre thousands of miles away! It was a real pleasure doing business with Jon and Woolacotts, and there is nowhere else I would go to for electrical goods.

I needed help. Microwave not working and oven packed up. A man arrived from HBH Woollcotts and solved the issues. I opened the door to the microwave and he knew instantly the problem inside 10 seconds. He then went on and replaced a part in the oven with a spare part in his bag. Only one question…Why did he not wear a cape and have his underpants on outside his trousers..?

Went into Plymouth branch Monday mid morning to buy a washing machine, bought it and it was installed by 4pm.Truly amazing service,

Steve and Dean delivered my tumble dryer and took my old away. I found them both very efficient, polite and they explained everything very clearly to an old lady like me. Would highly recommend 😊☘️🍀

Visited the St Austell branch on Friday with my disabled husband to look at cookers. We were greeted and offered assistance straightaway. We were helped to the lift and offered a wheelchair if we needed one. The salesman offered imformation and guidance on the products. Bought the cooker and given a quick delivery date. He also helped get my husband into the car. Nothing was too much trouble. I've used the store before and recommend them to everyone. Their customer service is excellent.

I and my family have been using Bude Woolacotts for many years. When I relocated to Exeter I didn't realise they were able to cater to me and so bought from another store which I soon regretted. I was then pleased to find that although Woolacotts don't have a store in Exeter, they still deliver items and provide aftercare to Exeter.
I have purchased white goods and electrical equipment from Bude Woolacotts. They have gone above and beyond to fix issues I have experienced with appliances and to help me achieve a good outcome.
The communication with Woolacotts is reliable and helpful. It's useful to be able to contact specific persons by email as well as phone. Woolacotts not only provide exceptional support when it comes to purchasing an item but they also provide amazing aftercare!
I will now always stick to Woolacotts and continue to recommend them to others.