HBH Woolacotts Opiniones 

Brilliant from beginning to end. Cameron helped me choose, Sean and Adam installed. All brilliant and this is second time of shopping here but it won’t be the last I am sure of that!

Customer service is superb, unrivalled, would not shop elswhere

It's been a real pleasure dealing with this local company. Matt in the Barnstaple shop was very quick in replying to my queries, the bluray player was delivered earlier than expected & the price was very competitive.
I will certainly be considering Woolacotts next time I need an electrical item.

Great service from start to finish Olly gave us his in-depth knowledge of the appliance and the installation team of Shaun and Dean were excellent with time taken to adjust and sit our appliance in the correct position thanks to you all
Sorry if I got your names wrong
Mark and Tracy

I have received exceptional customer care from Lauren who is brilliant! She was so patient with me and found the correct Fridge/freezer to replace my broken integrated one and arranged for it to be delivered and fitted 24 hours later! Now you don’t get that service in many places! So happy to have found a family run retailer, and even better in Cornwall where you sometimes have to wait for things to be delivered. The guys who came to fit it were very polite and efficient. If I could give 10 ⭐️ I would. SUPERB!

I phoned Woolacotts mid-morning to ask if they could help with an out-of-guarantee fridge/freezer (which I hadn't bought from them) which was beeping annoyingly every time we opened the door. Gemma was very helpful and said she would call me back when she had spoken to their fitter. Five minutes later she did, and Shaun the fitter arrived that same afternoon. He clearly knew his Fisher and Paykels back to front, went straight to the problem area, de-constructed a bit of the door and re-soldered a broken wire. Problem solved. So a great experience and a pleasure to deal with such friendly, polite, helpful and efficient people. As a result, there's no doubt where I'll be going first the next time I need a new appliance. See the heading to this review above!!......

We have bought several items from here and have always been impressed with the service, price and genuinely helpful and non-pushy sales advice.

However, they surpassed themselves with our latest purchase. We found that our large upright freezer in our attached garage was emitting a warning signal and the red light was on indicating a fault. We checked the door was closed and tried switching off and on when alarm stopped. We left it for a time but it did not seem to be working and realised that if we left it too long we would lose all the food inside. We went down to the Plymouth store at 12:30pm and explained the problem and the sales adviser was very helpful explaining that they had a suitable freezer which had only just arrived. We arranged to buy this with delivery, unpacking and disposal of the old freezer. We returned home and before we had finished clearing the garage to allow easier access they were at the door. The new freezer was duly unpacked and plugged in - at just 1:45pm so 1.25 hours from entering the store to having an installed replacement including a 15 minute journey from the store to our house. They even returned the next day to collect the old freezer as we had to wait for the new freezer to get down to temperature before transferring the food.

We considered this to be exceptional and are happy to highly recommend this company.

Once again, I'd like to recommend a visit to Woolacotts store, as once visited you'll never go elsewhere but return for every electrical purchase. It's clean welcoming, the products are easy to find & professionally displayed. Yesterday we returned to buy a new washing machine & sought Shay to help us & advise on our purchase. Shay has been consistently professional & his product knowledge is immense. I would also at this point add our thanks to the delivery teams for their help when carefully bringing previously purchased goods to our home

I bought an LG C1 65" TV. Amazing company to deal with and so impressed with the delivery team. Buy local is the way to go.

Great store who could not do more to keep their customers happy.

Price matched a washing machine from AO including a discount code we had for them.

There was an initial issue with delivery but they sorted this promptly and was always kept updated.

The delivery team were great and got the product in the gap even though it was difficult to do, without a single complaint.

The machine had an initial issue ( not HBH's fault) and they came out to look again promptly.

Although still having issues with the product (again not HBH's fault) it is being dealt with in the appropriate manor.

The customer service from the Plymouth store is 5* and I will always return to them over larger retailers in future.

What a wonderful company!! Honestly, one of the best ones out there. Phoned them to source a hard to find product. Lauren from Bude store was wonderfully courteous and polite, and so very helpful. The product came into stock next day and was shipped out immediately. How much more perfect could they be? And they were the cheapest as well!! Top marks to them! So happy with my experience!

I've just had an amazing experience .Woolacotts. Delivery recycling installing my new indesit washing machine. They were incredible. Efficient professional polite swift it was a pleasure watching it all happen. In minutes. Thank you so much again Woolacotts fourth purchase over four years wouldn't dream of going anywhere else for electrical goods they are just brilliant L Cresswell

Woolacotts have polite, knowledgeable, friendly staff. They have a very good range of products. Really good prices as well. We have bought several appliances from them over the years. Brilliant local company. Well deserved 5 stars.Thank you.

I purchased a freezer online from here in August. Everything went like clockwork. I was kept informed by phone of the status of the order. The delivery guys called me once they were en-route, found our address first time, and took away the old appliance. Very happy, thank you.

We have purchased items on three occasions, the latest being replacement integrated fridge and separate freezer. On each occasion the service was helpful and friendly and the items were installed with the fitters polite and professional with the completed job being fitted better than the old items. All this with very competitive prices and no fuss with delivery and disposal of old appliances. This is now our first port of call for any household items and we have recommended them to friends and family, two of whom have made purchases there and were equally impressed.

I have now made three purchases from Woolacotts. In an era where the internet provides price transparency the differentiating factor is service. Woolacotts provides this in abundance ; from pre sale advice to delivery and installation. I have no hesitation in recommending them.

I purchased a washing machine last year and i had a problem with it. I phoned Woolacotts and a very efficient lady advised me that my machine was still under warranty. She organised a machine engineer who diagnosed the problem ordered parts and now they have been fitted. All this was carried out with the utmost of professionalism. Thank you all for doing such a grand job so well.

A first class service all around. TV needed a repair after 3 and a half years. The guys took TV to their repair workshop , loan set installed and Tv repaired and re set up working well. Service like this is hard to find nowadays. Highly recommended

Always my first port of call for electricals and white goods.

Their prices are usually competitive and they offer a good local service to those of us in their catchment area in the West Country. They have their own engineers and also, reasonable charges for collecting and recycling old appliances, unlike many national suppliers.

Love there shops .
Fit all electrical equipment for you & great value for money .
Most of my appliances are from Woolacotts . Good for advice too.