Highland Appliance Services Ltd Opiniones 

101
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always great service from Highland Appliance Services office team and engineers. Big thank you to Scott for sorting my washer dryer. Mairi

Valorada con 5 estrellas sobre 5

Delighted with service overall. Call out within 24 hours, really appreciated, Chris was professional, very knowledgable, gave suitable advice going forward should any issues arise and was happy to hav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Paul came over today to help me with my broken washing machine. He was nothing but helpful since the second he walked through the door, explaining everything he was doing and left the place immacul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a old, bulky American Fridge Freezer to disassemble & place outside for uplift before new Fridge Freezer could be installed. Scott & Chris could not have been more helpful with both items & left... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de electrodomésticos
  2. Tienda de electrodomésticos

Escrito por la empresa

Founded in 1985, Highland Appliance Services has over 30 years’ experience in the sale and repair of home appliances from leading brands including AEG, Beko, Neff, Zanussi, Smeg, Siemens and Bosch in Inverness covering the whole of the Highlands Strathspey and Moray.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

101 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(101)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Paul arrived on time and quickly set to work. Very diligent and exceptionally careful to make sure there was no damage to surroundings whilst he completed the work. Lots of useful tips help and advice! Would highly recommend Highland Appliance!

14 de octubre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

thank you so much for your kind review, I will let Paul know and I'm sure he will be pleased!

Valorada con 5 estrellas sobre 5

A 5 star experience

Had a old, bulky American Fridge Freezer to disassemble & place outside for uplift before new Fridge Freezer could be installed. Scott & Chris could not have been more helpful with both items & left with my sincere thanks for just a great service.
Will definitely use Highland Appliance Service again.

21 de octubre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Thank you so much for your review and for your business. I hope you enjoy your new fridge freezer!

Valorada con 5 estrellas sobre 5

Condenser repairs

Professional and quick repair. Paul arrived and explained the repairs clearly. Nice guy top job!

3 de octubre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

thank you for your review, I'm glad we could fix your drier for you!

Valorada con 5 estrellas sobre 5

Washer Dryer repair

Hi, Paul came over and fixed our washer dryer. Prompt, courteous and excellent service and the office where excellent with their communication as well.

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Many thanks for your kind review, I will let Paul know. Glad we were able to be of assistance!

Valorada con 5 estrellas sobre 5

As ever excellent service from Highland…

As ever excellent service from Highland Home Appliances Paul came pleasant competent and advised new washing machine He removed the old one went and got the new one and installed it all within less than an hour Superb

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hello Mrs Lauder, thank you for your review, its always a pleasure dealing with yourself and I'm glad we were able to help you out again with a new washing machine!

Valorada con 5 estrellas sobre 5

Well this is how it should be

Well this is how it should be! Good communication, prompt service and an expert engineer. Thank you Paul for fixing our tumble dryer so quickly, tidily and with minimal fuss and for going the extra mile checking electrical safety and ventilation pipe.

25 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable…

Very helpful and knowledgeable engineer. Easy to arrange the appointment and prompt delivery.

24 de septiembre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Thank you so much for your review, I'm so glad we were able to supply and deliver your new dishwasher for you. No more washing up!

Valorada con 5 estrellas sobre 5

Many Thanks to all Highland Appliance…

Many Thanks to all Highland Appliance Team for Supplying and fitting new Fridge/Freezer in a very helpful and pleasant manner especially Chris the Engineer. Thank you Ian & Jean Davidson

24 de septiembre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Thank you so much for your kind review, we really appreciate it and I am so glad we were able to supply you with a new Fridge Freezer!
Karen

Valorada con 5 estrellas sobre 5

Chris was fantastic from the start of…

Chris was fantastic from the start of the day, until the end, in typical me fashion it was bound to be awkward, but he came back with different ideas and in the end an ever better solution!! Thank you so much for your endless patience, kindness and obvious superpowers!!!

19 de septiembre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Aw thank you so much for your review, Chris will be pleased! I will be sure and let him know!

Valorada con 5 estrellas sobre 5

Highly efficient and professional from the very start

Highly efficient from the very start, great communication by text/email/calls in advance, confirming time of visit. Paul identified what was wrong with my microwave immediately and had it fixed in no time. It was fitted into my kitchen units and he extracted it so carefully, with absolutely no damage and even showed me how to get it in and out easily by myself in future. Left everything clean and tidy and was friendly and very professional.

4 de septiembre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hello Melanie, thank you so much for your kind review. I'm glad you were happy with our service , I will be sure and let Paul know!

Valorada con 5 estrellas sobre 5

Delighted with service overall

Delighted with service overall. Call out within 24 hours, really appreciated, Chris was professional, very knowledgable, gave suitable advice going forward should any issues arise and was happy to have general chat along the way. Credit to company. Hope we don’t have too but would have no worries calling out HAS ltd again. Thank you.

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Thank you so much for your kind review. I will be sure and tell Chris! Glad we were able to help you out!

Valorada con 5 estrellas sobre 5

Prompt Response by Highland Appliance Services

Called Highland Appliance when our Lamona Washing Machine showed an error code. The female call taker was very helpful and managed to assign a repair technician for the same day. The repairman arrived at 2 pm and had corrected the fault in 30 minutes. Chris was very competent and imparted a lot of knowledge about the fault in question.
I will definitely use Highland Appliance Services and recommend very highly.

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

I'm so glad you were happy with the service and I'm glad Chris got your washing machine working for you on the day! thanks so much!

Valorada con 5 estrellas sobre 5

Brilliant service from Paul at Highland…

Brilliant service from Paul at Highland Appliance Services. From first arriving he was a pleasure to speak to and very professional throughout the entire process.
Left the area clean and tidy with clear instructions on the new appliance.
Brilliant service.

28 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 great job!

Very happy with the service received. Paul came out assessed the issue and came back with parts to fix. Lovely chap, very helpful. 10/10! Would defo recommend the company.

21 de agosto de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hello Mrs Ross, Thanks for your review, I'm glad you got your oven fixed! I will let Paul know your kind words

Valorada con 5 estrellas sobre 5

Paul was really helpful and explained…

Paul was really helpful and explained everything so clearly to me. A great service. Thank you

5 de agosto de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Thank you for taking the time to write a review, its much appreciated!

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service! Another company let me down after I took the day off work to wait in for my washing machine to be repaired. In comparison, Paul from Highland Appliance Services was straight out to identify the problem and very quickly, a replacement machine was ordered, fitted and we were back up and running. Paid with Apple Pay via a card machine, which was incredibly convenient. Paul was on time, professional, polite, helpful, fast and friendly. Excellent all-round service - don’t hesitate to use this company for any of your repairs.

31 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy great service

Very happy great service, arrived on time, very clean, Paul was professional explained everything, would definitely recommend this company!

31 de julio de 2025
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Aw thanks so much for your kind review, we do appreciate it!

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