Highland Appliance Services Ltd Opiniones 

101
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always great service from Highland Appliance Services office team and engineers. Big thank you to Scott for sorting my washer dryer. Mairi

Valorada con 5 estrellas sobre 5

Delighted with service overall. Call out within 24 hours, really appreciated, Chris was professional, very knowledgable, gave suitable advice going forward should any issues arise and was happy to hav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Paul came over today to help me with my broken washing machine. He was nothing but helpful since the second he walked through the door, explaining everything he was doing and left the place immacul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a old, bulky American Fridge Freezer to disassemble & place outside for uplift before new Fridge Freezer could be installed. Scott & Chris could not have been more helpful with both items & left... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de electrodomésticos
  2. Tienda de electrodomésticos

Escrito por la empresa

Founded in 1985, Highland Appliance Services has over 30 years’ experience in the sale and repair of home appliances from leading brands including AEG, Beko, Neff, Zanussi, Smeg, Siemens and Bosch in Inverness covering the whole of the Highlands Strathspey and Moray.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

101 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(101)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Service from Highland Appliances

Have used Highland Appliances Ltd before; because of their knowledge, reliability and great service. Our new combi-microwave was different from others ie. no buttons; but very quickly easy to use. New fridge-freezer, fitted perfectly.

6 de agosto de 2024
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hi Joseph, thanks again! Scott

Valorada con 5 estrellas sobre 5

Great service, seamless and very professional

Great service, very friendly and efficient. Arranged purchased over the phone after coming in to check what was available. Delivered within 2days and at a time that suited my work pattern. Plumbed in, old one taken away and shown how to work my new washing machine. Also payment, once fitted, you don't see that service any where else. One happy customer . Thankyou Connor, Karen and team.

29 de agosto de 2024
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hi Yvonne, many thanks for your kind review. We were very happy to accommodate. Conor was raving about the view from your house.

Thank you, Karen

Valorada con 5 estrellas sobre 5

Everything went smoothly

Everything went smoothly, the installation was quick, with no problems.

3 de julio de 2024
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hi Kevin, thanks for taking the time to send us your review. It helps others make a more informed choice. Hope to see you again in the future. Regards, Scott

Valorada con 5 estrellas sobre 5

New dishwasher

We have used Highland Appliances to buy, install and repair various appliances. This time we bought a dishwasher and everything went very smoothly. Highly recommended.

17 de julio de 2024
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hi James, always nice to hear from returning customers. Appreciate the recommendation. All the best, Scott

Valorada con 5 estrellas sobre 5

Brilliant service from start to finish

Brilliant service from start to finish. Washing machine fixed in less than 24rs!

6 de agosto de 2024
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hi Ben, I'm glad we were able to help you. Many thanks for the kind review. Regards, Scott

Valorada con 5 estrellas sobre 5

Very helpful service from start to…

Very helpful service from start to finish- would highly recommend.

14 de junio de 2024
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

A pleasure as always, thank you for choosing us to supply your new products. Best wishes, Scott

Valorada con 5 estrellas sobre 5

Excellent service

Our washer/dryer failed and within two working days of our order for a new fully integrated washing machine and separate dryer, the items were delivered and installed. The engineer persisted with the installation even though the design of our kitchen caused him unforeseen problems. The old machine was taken away. The service from the sales team and the engineer was excellent and made life so much easier for us. I would certainly recommend the company.

15 de julio de 2024
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hi Jane, thank you for your recommendation. I heard the install was a bit of a challenge. Glad we got there in the end. Regards, Scott

Valorada con 5 estrellas sobre 5

Efficient service and kind engineer

My freezer warning light came on and I phoned Highland Appliances straight away. They arranged for Scott to come out the next morning and he fixed it for me. He was very efficient and so kind and put me at ease regarding the appliance. As a pensioner I was so grateful for this quick service and will always use Highland Appliances in the future. Thank you so much

27 de junio de 2024
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Thank you so much for your review and kind words. I'm glad we were able to put your mind at ease and save your ice cream cones. Karen

Valorada con 1 estrellas sobre 5

Washing machine is not fully cleaning…

Washing machine is not fully cleaning clothes. I have to soak items and pre clean them before putting them in the washing machine. Never had this issue with a washing machine before so I don’t rate the appliance at all

24 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The young man we had fitting the…

The young man we had fitting the appliance was brilliant .the original machine was poorly fitted and Connor took the trouble to sort it out ,leaving us with a machine that was perfectly fitted and well balanced.

5 de marzo de 2024
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hi Deirdre, thanks for your positive review, it's much appreciated. You have made Conors day!!

Valorada con 5 estrellas sobre 5

I have used Highland Appliances for purchase of washing machine

I have used Highland Appliances for many years and have always been delighted with the service received. This time was no different. First class service from beginning to end. All straightforward. Very helpful staff when I visited and machine in stock.
Delivery and installation carried out by friendly and efficient engineer. Demonstration given and controls explained. Keep up the good work and many thanks!

2 de abril de 2024
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

I am so glad you had a positive experience using our firm. We love to hear from returning customers. Thank you very much for your business and taking the time to write such a nice review. We hope to see you again in the future.
Regards, Scott

Valorada con 5 estrellas sobre 5

Excellent service

I had great difficulty tracking down a repairer of CDA appliances in the northeast of Scotland. Then I was introduced to Highland Appliance Services in Inverness, who sent two excellent engineers to fix my oven. I am so grateful to this company for their expertise, helpfulness and kindliness.
Many thanks to you all.

6 de noviembre de 2023
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hi Shirley, many thanks for your positive review, always happy to help, Regards, Scott

Valorada con 5 estrellas sobre 5

An excellent company

An excellent company. In the last 3 years they have been at my house 4 times due to a poor appliance. Each time their communication is good , you get a call the day before and their engineer is prompt and skilled. Smeg ( booooo) have now replaced the bad appliance so hopefully the runs to Dornie may reduce a bit for Highland but I would like to thank them for the service over the last 3 years.

22 de septiembre de 2023
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hi Andrew, thanks for your amazing review. I'm pleased they finally replaced the appliance. Give us a wave if you see us out west.
Regards, Scott

Valorada con 5 estrellas sobre 5

Thought service like this had disappeared.

Our washing machine is almost 11 years old and when codes started bleeping up on the screen we thought the worst. The rubber rim around the door also had a small slit in it. The lady taking our call was friendly and quick to allocate us an engineer slot which was great because Skye is not exactly close to Inverness. The engineer arrived early and with a cheery smile and carrying the equipment for range of possible causes, including a new rubber rim and set about the machine. Within a 15 mins he had solved the problem, fixed it, double checked his work, explained the cause and his remedy helped me clear up shameful amount of dust and dog hair behind the machine and gave me a traffic update for my trip to Buckie the next day! He also said the machine did not need a new rubber rim on the door. Polite and friendly, almost thought service like this had disappeared. Thank you.

30 de junio de 2022
Opinión espontánea
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Respuesta de Highland Appliance Services Ltd

Hi Ann, thank you so much for this wonderful review it put a smile on all our faces early in the day. We are so glad you received such exceptional service and if there is anything we can help with feel free to get back in touch anytime. Enjoy your trip to Buckie, I recommend a stopover at the Ice Cream shop in Cullen. Thanks again for such an in depth positive review.
Kind regards, Scott

Valorada con 5 estrellas sobre 5

Excellent service

One of your engineers came out to our flat to fit in a new thermometer for our oven. I was glad to see that the engineer, Scott, wore protective gloves & cleaned the area after his visit which is important to me, especially during the current coronavirus situation. He was polite, answered my queries, tidied the area he was working in and the job was completed faster than I anticipated. Now we can use our oven again and we're so happy that our call was answered swiftly. Nothing to fault!

21 de abril de 2020
Opinión espontánea

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