HiQ Tyres & Autocare - Oldbury Opiniones 

135
TrustScore: 5 sobre 5

4,9

812 Wolverhampton Road, B69 4RY Oldbury, West Midlands, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly and helpful staff, in my opinion the staff members came across as super efficient and very professional at what they do. I would definitely recommend the HiQ service department at Oldbury We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good customer service , Gav is a top guy , really helpful & explains everything in simple terms as I know nothing about cars , it’s my 3rd time with 2 different cars & I can’t fault the work , pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been going for years because they’re honest and never try to rip you off. With other garages, the prices were sky‑high and there was always “something else” that needed doing, but Hi‑Q consistent... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called today regarding a slit on the tyre sidewall. They were able to fit me in on the same day, order the tyre and fit. Efficient and professional service

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de automóvil
  5. Taller mecánico
  6. Inspección técnica de vehículos

Sobre HiQ Tyres & Autocare - Oldbury

Información proporcionada por diversas fuentes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Información de contacto

  • 812 Wolverhampton Road, B69 4RY, Oldbury, West Midlands, Reino Unido

  • 0121 552 1218

4,9

Excelente

TrustScore: 5 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(135)

2539 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I’ve been going for years for a good reason

I’ve been going for years because they’re honest and never try to rip you off. With other garages, the prices were sky‑high and there was always “something else” that needed doing, but Hi‑Q consistently give a trustworthy, straightforward service. The lads who work there are really friendly too, and I’d happily recommend them to anyone.

7 de mayo de 2026
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for recommending us Karl! We're happy to hear that you consistently receive trustworthy and straightforward service from our friendly team.

Valorada con 5 estrellas sobre 5

Excellent high standard of work and trustworthy team

Have been using HI Q Tyres in Oldbury for many years. I would not take my car anywhere else now. They are always so friendly and helpful at this Branch. Today they replaced my clutch. The clutch repair turned out to be a more challenging job than they had expected. But this did not phase the team. As always they carried out the work to their normal excellent high standard. Highly recommended, professional and trustworthy mechanics.

17 de abril de 2026
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Hi Rachel, thank you for recommending us! We're happy to hear that our team's friendliness and expertise, even when facing challenging repairs like your clutch replacement, have consistently met your expectations.

Valorada con 5 estrellas sobre 5

Long standing customer review

Been using HiQ Oldbury for many years now. The customer service received is always excellent as any advice given in regard to our family cars. Just had 2 front tyres fitted to my car great job at a competitive price.
Thanks again.

17 de abril de 2026
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for taking the time to write a review Chris! We're happy to hear that you consistently receive excellent customer service and advice and are glad the recent tyre fitting met your expectations.

Valorada con 5 estrellas sobre 5

First class customer service

Always first class customer service, attentive & friendly staff and great advice, highly recommend

17 de abril de 2026
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for the HiQ recommendation Claire and we appreciate the feedback!

Valorada con 5 estrellas sobre 5

Brilliant branch

Always great service,this is only my 2nd or 3rd visit for my service and MOT so I wouldn't class myself as a regular but they remember me. 1st time I went I'd accidentally booked at the wrong branch and they fitted me in because the next day was the last day I could get my MOT done so they do their best to help.

Any issues I've had with the car that doesn't fail my MOT are always explained clearly without me feeling like an idiot and everyone is friendly, knowledgeable, efficient and generally enjoy their job. Definitely recommend.

20 de marzo de 2026
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

We appreciate you taking the time to leave us such a positive review Claire! We're so glad to hear that you found our team friendly, knowledgeable, and efficient. It's great to know we could assist you, and we look forward to seeing you again.

Valorada con 5 estrellas sobre 5

Great customer service, fast repairs

My car came in for a repair today. The whole process was very fast and easy, from booking it in to picking it up the next morning. Great customer service as well! Highly recommend!

27 de enero de 2026
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Hi Parneet, we appreciate you taking the time to leave us a review and for the recommendation. We're happy to hear that the repair process was fast and easy, and that you experienced great customer service.

Valorada con 5 estrellas sobre 5

Excellent customer service from Gareth…

Excellent customer service from Gareth and the team,always do a great job quickly and efficiently that’s why been a customer for 20 years.

22 de enero de 2026
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Hi Kevin, we appreciate your kind words and are so glad you’ve consistently had great experiences with our team. Thank you for being a customer for 20 years!

Valorada con 5 estrellas sobre 5

Excellent service

Really easy to book. Had the service done alongside the MOT.
excellent communication from the mechanics who are all very experienced. I felt like my car was in good hands.
Will be coming back for the next one 👍

6 de enero de 2026
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for leaving a review Lizzie. We're happy to hear that booking was easy and the service met your expectations! We look forward to seeing you again.

Valorada con 5 estrellas sobre 5

perfect customer service

honestly great team. customer service is absolutely perfect. always good to chat with and always find a slot to fit me in. i do recommend them if you are in their area!!!

6 de octubre de 2025
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for recommending us Rahil! We're happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding our customer service and flexibility.

Valorada con 5 estrellas sobre 5

Amazing staff helped me with so much I…

Amazing staff helped me with so much I honestly appreciate the help in getting my car back on the road as fast as possible

5 de enero de 2026
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for leaving a great review! We are happy to hear that our team provided such amazing support and got you back on the road quickly!

Valorada con 5 estrellas sobre 5

As always staff were great

As always staff were great, honest and friendly. Very prompt with the service provided

20 de octubre de 2025
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for leaving a great review Anna and we're happy you received friendly and honest service from our team!

Valorada con 1 estrellas sobre 5

Rude man with a weird haircut

Absolutely disgusting attitude of the guy with a ponytail haircut. Dropped my car off for an MOT and the guy tells me about them closing at 12:30 which was fine. Now I was potentially going to be slightly late to pickup so I said worst case scenario I was happy for them to park it up outside as I have a spare key and could pick it up a couple days later. They say no we have to keep it until Monday if you can’t come for 12:30.

Firstly, I don’t see why I can’t just pay the £35 via a bank transfer or something and then they leave the car out with my permission.

However, it’s not even the issue that they won’t do this, it’s this man’s dirty attitude. The guy is happy to be all nice when you arrive but when it comes to collecting and after you’ve committed to paying them, he’ll just be a p**k over the phone and then when you arrive back there.

I ended up asking my dad to go collect it and leave it in another car park, about a 30 second walk away. When he got there with his car, he let them know what he was going to do. He says “we close at 12:30. How are you going to do that in 10 minutes”.

The car park is a minute walk away, of course he’ll manage it in 10 minutes. What a silly thing to say and moan about. Again his tone is a joke and he needs to learn some manners.

When going in and out, etc. they’ve closed the shutters to the point where he had to squeeze out. What is the need and the question is, is this how you run a respectful business.

They were all fine and dandy offering £35 MOT’s when I found them through CompareTheMarket but I will certainly be happier paying another £5 and going elsewhere next year.

If you don’t mind having to deal with a rude little man at this place to save £5-£10 then please go with these guys but otherwise spend a coffee’s worth extra and go to a place where they learned some manners growing up.

A 1* literally for the terrible service. On top of this, I can see someone commented on their rude nature about 6 months back. They clearly haven’t learned any manners since then neither.

8 de septiembre de 2025
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Hi there,

We're sorry to hear about your recent experience. After a detailed investigation with the Centre, we have received the following response:

The Centre claim that when you dropped your vehicle off for its MOT, you were advised that the MOT would take approximately one hour, and you agreed to collect the vehicle before the Centre closed at 12:30. The Centre state that once the MOT was completed at 11:43, they called to confirm the vehicle was ready, but you advised that you would not be able to return before closing and requested for the vehicle to be left outside.

The Centre explained that, for insurance and security reasons, they do not leave vehicles outside when the premises are closed, and payment cannot be taken over the phone. They state that this is to protect both the customer’s vehicle and the business. They believe there may have been some misunderstanding around this policy, as the team were only seeking to clarify the situation rather than cause any inconvenience.

We would also kindly ask that personal comments about staff members are avoided in reviews, as our intention is always to resolve matters professionally and respectfully.

We remain committed to delivering a high standard of service and addressing any concerns with care. If there’s anything further you’d like to discuss, please email us at customerservice@hiqtyresandautocare.co.uk
.

Kind regards,
HiQ Team.

Valorada con 5 estrellas sobre 5

The guys are super friendly and…

The guys are super friendly and helpful, very efficient, wouldn't take my car anywhere else

3 de septiembre de 2025
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for leaving a review Nicola! We're happy to hear that you found our team helpful and efficient.

Valorada con 5 estrellas sobre 5

Really great

Gary was so helpful! Answered all the questions I had and went above and beyond! Would definitely recommend and will come back again! Everyone was really friendly and helpful!

12 de junio de 2025
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for recommending us, Abby. We are delighted to hear that you found our team friendly and helpful, and look forward to seeing you again in the future!

Valorada con 5 estrellas sobre 5

HiQ & Tyres Oldbury

Brilliant as always. Been taking my last 3 cars there for a MOT even though I don’t live by there anymore. Gareth and the rest of the team are very trustworthy and friendly.

17 de marzo de 2025
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for leaving our team this brilliant review, Justin. We look forward to seeing you again in the future!

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