HiQ Tyres & Autocare - Oldbury Opiniones 

135
TrustScore: 5 sobre 5

4,9

812 Wolverhampton Road, B69 4RY Oldbury, West Midlands, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly and helpful staff, in my opinion the staff members came across as super efficient and very professional at what they do. I would definitely recommend the HiQ service department at Oldbury We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good customer service , Gav is a top guy , really helpful & explains everything in simple terms as I know nothing about cars , it’s my 3rd time with 2 different cars & I can’t fault the work , pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been going for years because they’re honest and never try to rip you off. With other garages, the prices were sky‑high and there was always “something else” that needed doing, but Hi‑Q consistent... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called today regarding a slit on the tyre sidewall. They were able to fit me in on the same day, order the tyre and fit. Efficient and professional service

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de automóvil
  5. Taller mecánico
  6. Inspección técnica de vehículos

Sobre HiQ Tyres & Autocare - Oldbury

Información proporcionada por diversas fuentes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Información de contacto

  • 812 Wolverhampton Road, B69 4RY, Oldbury, West Midlands, Reino Unido

  • 0121 552 1218

4,9

Excelente

TrustScore: 5 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(135)

2539 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

I’ve been going to this garage for years. I’m always happy with the level of service.

8 de noviembre de 2024
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for your kind review Jessica!

Valorada con 5 estrellas sobre 5

Great customer service & value for…

Great customer service & value for money. I was offered a great service along with offer to improve the tracking as my tyres had been replaced. Can't fault it.

1 de noviembre de 2024
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank your for taking the time to leave us a great review Louise! We are always glad to provide a helpful and knowledgeable service.

Valorada con 5 estrellas sobre 5

The manager

The manager, I didn’t get his name, worth his weight in gold. A credit to your business

25 de octubre de 2024
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for leaving Gareth (manager) and our Centre such a kind review, Elly!

Valorada con 5 estrellas sobre 5

Great service

Great service. Quick replacing my tyre and cheaper price than others like halfords. Booked on line for same day change. All done in half an hour. Chap behind the desk was friendly and helpful. Tip: If you book on line, wait for the text to say they are ready for you.

9 de octubre de 2024
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for leaving the great review and helpful tip! Our team take pride in delivering a friendly and efficient service, so we are grateful for your kind words :)

Valorada con 5 estrellas sobre 5

Very good ,I just had my car serviced…

Very good ,I just had my car serviced and MOT to HIQ at Wolverhampton Road in oldbury and the guys did a great job ,I highly recommend them

17 de julio de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Hi there! Thank you for taking the time to leave us a great review about your MOT. We were glad to help :)

Valorada con 1 estrellas sobre 5

Poor customer service

I took my car into the Oldbury garage to get checked but was told by the manager that my booking was not in the system even though I called them the previous day to check availability. He denied receiving my call and implied that I was a liar. There was no apology or an offer to book me in for another day.

EDIT: I have got in touch with them for investigation but no response/acknowledgment.

3 de julio de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Hi there, Customer service is extremely important to us here at HiQ. Please provide us with your full name, registration details, contact number and any additional details about your visit. Please email us at customerservice@hiqtyresandautocare.co.uk, and we will be glad to investigate this matter further. Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

Above and beyond

Travelling south to Cornwall and got a puncher the two very kind and friendly members of staff got the car in straight away to be assessed and needed a new tyre (explained why not a rip off!) they did not have in stock so helped us find somewhere that did. Excellent service it’s not what you do when it goes right it’s how you help when your business can’t. THANKS SO MUCH!

25 de mayo de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for your kind review Jayne - we're just glad to have helped :)

Valorada con 5 estrellas sobre 5

New tyre

Always a good service

29 de abril de 2024
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for your review Paul!

Valorada con 5 estrellas sobre 5

Busy but still ensured I had my work…

Busy but still ensured I had my work done as promised. I keep coming back as it’s the same every time.

27 de marzo de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for taking the time to leave us a brilliant review Paul! We really appreciate it :)

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service and friendly staff. We were up visiting family and my exhaust started rattling, along with my maintenance light turning on. A family member advised HI-Q garage. We went there and straight away they accommodated us. Fortunately, it was a quick fix which they did there and then. Thank you so much. We can now drive safely back home with the children.

13 de febrero de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Hi Anne-Marie,
Thank you for taking the time to leave us such a fantastic review. Customer service is extremely important to us here at HiQ and we will always be glad to help.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

5* Service

Had my car towed to HiQ Oldbury and was kept informed constantly. Needed a new radiator but the team fit me in straight away and were really flexible. Amazing price, communication, and service. I will be returning for all future work and couldn’t recommend enough. Really nice waiting area too :) thank you!

11 de enero de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for taking the time to leave us such a great review Rosie. We really look forward to seeing you again soon and appreciate your recommendation.
Kind regards, Team Oldbury

Valorada con 5 estrellas sobre 5

Very competitive price, good communication.

Ordered two Pirelli tyres online for my Volvo V40.
Firstly, the price was incredibly competitive against any other tyre fitters, and I was able to book a day (AM or PM) for fitting.
Was notified by text and email that the tyres had arrived on the day. After a short wait, drove away with spanking new Pirelli 'boots' at the price quoted at the time of ordering.
Very happy.

3 de enero de 2024
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Marc, thank you for taking the time to leave our team such an excellent review. We will always be glad to help!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, thank you.

21 de diciembre de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Thank you for your review!

Valorada con 1 estrellas sobre 5

I had a poor experience at this garage

I had a poor experience at this garage. Brought my car for its MOT which it unfortunately failed, with the major faults being 2 new front lower arms needed due to excessive movement and also the air bag light came on during the test (my air bag light was not on prior to the MOT, and it wasn't on afterwards). There was also a long list of advisories.

The garage quoted me £544 for the work to be done, which seemed high to me, so I took it to another garage in Birmingham who did the same work and a new MOT for £253. The list of advisories was also shorter than HIQ concluded in their MOT, with them not agreeing with a number of the advisories.

I wouldn't bring my car here for an MOT or any work to be done again.

15 de noviembre de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Hi Ryan,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Valorada con 4 estrellas sobre 5

Easy to use online ordering

Easy to use online ordering , but with certain vehicles the wrong tyre comes up

16 de octubre de 2023
Logotipo de HiQ Tyres & Autocare - Oldbury

Respuesta de HiQ Tyres & Autocare - Oldbury

Hi there,
Thank you for taking the time to leave us a kind review. We also really appreciate your feedback in relation to our website. We are always looking for ways to improve.
Kind regards,
HiQ Team

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