HiQ Tyres & Autocare - Whiteley Opiniones 

137
TrustScore: 4.5 sobre 5

4,5

Unit 4 Fulcrum 1, Solent Way, Whiteley, PO15 7FE Fareham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy booking process online, great contact for when tyre has arrived and booking in. Lovely staff. Slight hiccup on 2 tyres ordered for the front against what fitted (load rating but otherwise exact... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

HiQ Tyres & autocare whiteley were nothing but fantastic today. Customer service was brilliant from the front desk to the engineer who found a problem that was really hard to find. Replacement... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Due to a slow puncture and MOT advisory, I needed to replace two front tyres. I used the online booking service which was easy to navigate and to use, and a slot was provided for the following... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nothing too much trouble for HIQ tyres In Whiteley. Lovely helpful lady on the front desk. Unable to repair my cracked wheel, however, recommended Mercury welding and between HIQ and Steve from mercu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de automóvil
  5. Taller mecánico
  6. Inspección técnica de vehículos

Sobre HiQ Tyres & Autocare - Whiteley

Información proporcionada por diversas fuentes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Información de contacto

  • Unit 4 Fulcrum 1, Solent Way, Whiteley, PO15 7FE, Fareham, Reino Unido

4,5

Excelente

TrustScore: 4.5 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(137)

2539 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service at short notice

Excellent service received yesterday after my car had a puncture. I live out of town and was recommended them by the roadside assistance and what good advice that was. After a short wait they were able to inspect my damaged tyre and fit a new one on the spot, despite having no appointment. Much appreciated!

2 de agosto de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you so much Sarah for taking the time to leave a brilliant review, glad we were able to help and have you back on the road safely!

Valorada con 4 estrellas sobre 5

So nearly 5 stars

Really straightforward on-line booking and speedy service. Great customer service. Would have been 5 stars if they had put the temporary spare back where it belongs rather than just leave it in the boot for me to do - no big deal but would have been a 5-star touch if they had done so.

29 de julio de 2023
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for leaving such a lovely review for the team, completely understand and take on board your feedback for future!

Valorada con 1 estrellas sobre 5

A Disastrous Experience at HiQ Tyres & Auto Centre in Whiteley

I recently had the misfortune of visiting HiQ Tyres in Whiteley, and I must say it was an utterly disappointing experience from start to finish.
They sold me a pair of Goodyear front tyres which I then requested they get me the exact pair for the rear, I waited a week only for them to fit a much cheaper set of Goodyear tyres completely different from the ones on the front costing half the price then attempted to charge me for the cost of the full premium tyres.
When I complained I was made to feel like i'm a bother for asking them top do the right thing.
I will never be going back here, awful and very dishonest people.

28 de julio de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Whiteley

Hi Max,
So that we can investigate this matter further, please email us at hiqcustomerservice@gmail.com with any additional details. We will gladly look into this. Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

Easy booking and great service

Easy booking process online, great contact for when tyre has arrived and booking in. Lovely staff. Slight hiccup on 2 tyres ordered for the front against what fitted (load rating but otherwise exact same) but not of the store's doing. Staff dealt with professionally and all sorted with a small refund (difference in tyre cost). Note tyre fitted is exactly what the OEM specifies and hence all fine, I had just gone with the tyre previous owner had fitted which was over specified for the load (same brand and varient just load difference). New tyres much better than the old.

19 de julio de 2023
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for leaving a lovely review for the team Bailey, glad we were able to get you back on the road all safe!

Valorada con 4 estrellas sobre 5

good

good, so easy to arrange and good prices online, unfortunately the booking system is not ideal as you can find there is a big long wait if busy

11 de julio de 2023
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for the kind review! We always try our best to fit everyone in, perhaps try giving us a ring we'll see what we can do! :)

Valorada con 5 estrellas sobre 5

Exceptional service

We were at the local eye hospital when we realised we had a flat tyre. Staff there recommended HiQ and they were right! Tyre was too damaged to repair but pumped up and fitted the spare and refused to take any payment. Superb exceptional service and helpful friendly staff

26 de junio de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for taking the time to leave such a lovely review for the team Jil, we were happy to be able to help!

Valorada con 5 estrellas sobre 5

Great Service and trustworthy Garage

Great Service and trustworthy Garage. Really gave a good diagnostic and very fair solutions.
My car is very essential for my work and I am so pleased to accessed HiQ's services. I booked through the BookMyGarage for essential workers.
Mark was very helpful in sorting out the booking as the booking hadn't shown up to them. He managed to squeeze me at the earliest appointment

8 de junio de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Whiteley

Glad we were able to help Simba, and thank you for choosing HiQ!

Valorada con 5 estrellas sobre 5

All round good service.

Easy online booking, choice of time slots. Work completed in good time. Pricing very straightforward. All round good service.

1 de junio de 2023
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for the fab review Melanie!

Valorada con 5 estrellas sobre 5

Highly recommended

I can't thank Mandy and the team enough for their help and expertise. Highly recommend.

4 de mayo de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you so much Ian for leaving such a kind review!

Valorada con 5 estrellas sobre 5

Desperate Puncture Fix

Took my car in for a slow puncture on Saturday only to find it was a screw. HiQ Staff (Mark) and his team gave me sound and proper advice on my tyre that it could be fixed. I was then told to my surprise that there would be 'no charge' either. I feel that the quality of service, conversation, level of politeness is fully deserving of 5 star. Having been to this tyre place before too, I have no issues with recommending them highly and will be back there again for my next tyres. Thanks HiQ Team.

29 de abril de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you very much Maltese for taking the time to leave us such a fantastic review and great recommendation- the team really appreciate it here at HiQ Whiteley!

Valorada con 5 estrellas sobre 5

Brilliant service!

Took my car in on short notice on a bank holiday weekend, as one of the wheels had a puncture. They instantly repaired it and didn’t charge me a penny. Couldn’t recommend them enough!

They’re also my go-to for all my new tyres as they do such a good job.

29 de abril de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for the great review Leon, pleased we were able to have you on your way!

Valorada con 5 estrellas sobre 5

Great

Great , fast service

23 de abril de 2023
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you Alex!

Valorada con 5 estrellas sobre 5

Excellent service … although tyres…

Excellent service … although tyres arrived late, I was kept up to date every step of the way so no inconvenience caused. Mandy is an asset to the business.

12 de abril de 2023
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you so much for leaving us such a kind review! :)

Valorada con 5 estrellas sobre 5

Quick, easy, impressive service provided

Booked online to have my tyre replaced today. Having been to a well-known firm previously and been v frustrated by the length of time it took from the booking to completion, I was really impressed by the service provided by HiQ. Really easy booking system, easy premises to find, friendly reception staff, and a very quick turn around. Highly recommend and will use again

20 de febrero de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you Vikki for leaving us such a lovely review, the team really appreciate it! Glad you enjoyed your experience with us!

Valorada con 5 estrellas sobre 5

Great service

Great service, thank you

26 de enero de 2023
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Respuesta de HiQ Tyres & Autocare - Whiteley

Thanks for the review!

Valorada con 5 estrellas sobre 5

Positive First Interaction

Easy online booking.
Flexible to my working pattern and gave options with no pressure.
Good competitive price.

18 de enero de 2023
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for the great review Adam!

Valorada con 5 estrellas sobre 5

On arriving at HiQ it was spotted that…

On arriving at HiQ it was spotted that I had ordered normal tyre's and not run-flats that my car required but the problem was quickly resolved by HiQ and would be happy to recommend HiQ to anyone.

16 de diciembre de 2022
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for the great review David!

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