HiQ Tyres & Autocare - Whiteley Opiniones 

137
TrustScore: 4.5 sobre 5

4,5

Unit 4 Fulcrum 1, Solent Way, Whiteley, PO15 7FE Fareham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy booking process online, great contact for when tyre has arrived and booking in. Lovely staff. Slight hiccup on 2 tyres ordered for the front against what fitted (load rating but otherwise exact... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

HiQ Tyres & autocare whiteley were nothing but fantastic today. Customer service was brilliant from the front desk to the engineer who found a problem that was really hard to find. Replacement... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Due to a slow puncture and MOT advisory, I needed to replace two front tyres. I used the online booking service which was easy to navigate and to use, and a slot was provided for the following... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nothing too much trouble for HIQ tyres In Whiteley. Lovely helpful lady on the front desk. Unable to repair my cracked wheel, however, recommended Mercury welding and between HIQ and Steve from mercu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de automóvil
  5. Taller mecánico
  6. Inspección técnica de vehículos

Sobre HiQ Tyres & Autocare - Whiteley

Información proporcionada por diversas fuentes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Información de contacto

  • Unit 4 Fulcrum 1, Solent Way, Whiteley, PO15 7FE, Fareham, Reino Unido

4,5

Excelente

TrustScore: 4.5 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(137)

2539 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience

Simple online booking, great communication, very polite staff.

29 de noviembre de 2022
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Thanks Simon!

Valorada con 1 estrellas sobre 5

Insufficient quality / safety checks

For the second time in the space of a few months the work done to our vehicle wasn't checked properly. This resulted in return visits to correct the outstanding issues.
The first time was the hand brake not adjusted correctly and still left slack.
This time was a toe end arm left grinding against the alloy wheel and balancing weight, when I turned to the right.
After expressing my concerns that the work wasn't being quality checked adequately, I was advised by Mandy the manager that these things happen sometimes when the mechanics have a busy day.
I just hope they don't forget to tighten somebodies wheel nuts up one day.
Needless to say after two poor experiences we won't be returning.

14 de noviembre de 2022
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Hi there,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

Great service

Fast and friendly service. Have recommended to my colleagues

1 de noviembre de 2022
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Appreciate it Michelle!

Valorada con 5 estrellas sobre 5

Quick Efficient and Local

Easy to book on line, selected my tyres, the auto bots kept me updated. Dropped my car and an hour later was called to say done.
Really simple, really.quick and efficient service and local.
Repeat customer.

18 de octubre de 2022
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Appreciate the review Phil, thanks very much!

Valorada con 5 estrellas sobre 5

Great service

Great service. Called on Thursday morning as had an issue with my car. They fitted me in later that day and were able to give me a courtesy car. They called me early Friday to update me on my car and I was able to pick it up Friday lunchtime. Great communication and service from start to finish.

6 de octubre de 2022
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you Kelly we appreciate you taking the time to leave a review!

Valorada con 5 estrellas sobre 5

Whiteley branch fantastic in emergency

Visited the Whiteley branch after my car warning told me to immediately pull over. Had no idea the garage was there but the man was so kind and helpful and helped with the issue there and then to get me back on the road and not need to call breakdown. 100% would use in future now I know such a friendly garage is there.

7 de octubre de 2022
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you Melissa, we'll always be here when you need us!

Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience; great advice and quickly sourced the tyres that were needed for a trip to Ireland

14 de septiembre de 2022
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Always happy to help Iain, thanks for leaving a review!

Valorada con 5 estrellas sobre 5

5* service

Very friendly staff and excellent service!

7 de septiembre de 2022
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Fabio, we appreciate the lovely review!

Valorada con 5 estrellas sobre 5

Excellent

Excellent. Prompt and friendly service (car battery replacement) at a great price.
No criticisms whatsoever.

18 de agosto de 2022
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you Bryn, we love hearing from happy customers!

Valorada con 5 estrellas sobre 5

Very efficient and friendly

Very efficient and friendly. Very professional. Would recommend.

28 de junio de 2022
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for your lovely review Elaine!

Valorada con 5 estrellas sobre 5

Very helpful and honest

I popped in to the Whiteley branch on 11/6 with my mum to get her tyres checked. She’d been told by another garage that they all needed changing. We were served by Mark who took the time to inspect the tyres and he advised that they were all fine and still had a few months life left in them. He put air in them and said to come back anytime if we want them checked again or if she has any issues. We were grateful for his honesty and we will both be bringing our cars to this garage again in the future. Thank you!

20 de junio de 2022
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for taking the time to leave us really fabulous review! Our team will always be glad to go above and beyond to help with whatever your vehicle may need in the future!

Valorada con 5 estrellas sobre 5

Couldn’t have been more helpful and…

Couldn’t have been more helpful and pleasant when I was recovered to them from the motorway for a blown tyre. Can’t recommend enough.

19 de junio de 2022
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Hi Dianne,
Thank you taking the time to leave us a brilliant review! We really appreciate it.

Valorada con 5 estrellas sobre 5

Great service as always from the…

Great service as always from the Whiteley branch.
Friendly and really easy to deal with.
Circumstances meant I’d had to use someone else at short notice to replace a couple of tyres and they had only done half the job, no balancing, so car felt awful afterwards.
Whiteley were able to quickly resolve this on a wait appointment for me when I contacted them.
Always my first choice for tyres and if I could have waited to replace with them instead of going elsewhere I would have done!

1 de junio de 2022
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Hi Emma,
Thank you for taking the time to leave us a really excellent review! We really appreciate it and we will always be extremely glad to help.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

Brake issue solved!

Car developed a serious brake issue which the team went above and beyond to solve. Mandy kept me informed every step of the way. Excellent service. From one very happy customer.

19 de mayo de 2022
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for taking the time to leave us a lovely review! We really appreciate it.

Valorada con 5 estrellas sobre 5

Website iffy but service in store great

Slight problem with the website and getting confirmation. However the service in store was brilliantly and faster than expected. I would heartily recommend the Whiteley branch and happily use them again.

15 de mayo de 2022
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Hi Paul,
Thank you for taking the time to leave us a wonderful review! We really appreciate it and we will always be extremely glad to help.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

Quick friendly service

Quick friendly service. I selected my tyres online and booked fitting for the next day. Really easy and efficient.

7 de mayo de 2022
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Thank you for your kind review Heather!

Valorada con 5 estrellas sobre 5

Brake light switch replacement on Mercedes SLK.

The brake light switch went on my son's Mercedes SLK. I phoned them around 11am, car was taken straight in, fault confirmed and rectified by mid afternoon and handbrake adjusted.
Mark was very friendly and helpful from answering the initial phone call, to updating me through to collection.
He even sourced a better value switch saving my son at least £80!
Brilliant all around, I have used this garage numerous times over the last 7 years, always great.

29 de abril de 2022
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Whiteley

Respuesta de HiQ Tyres & Autocare - Whiteley

Hi there,
Thank you for taking the time to leave us an excellent review. Our team will always be extremely glad to help :)

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