Homebase - Birmingham Kings Heath Opiniones 

328
TrustScore: 5 sobre 5

4,8

Findlay Road, High Street, Kings Heath, B14 7SN Birmingham, West Midlands, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Served By Sharon at King's Heath branch. As always she is available for any information regarding products, if she does not know, she finds out from colleagues or info from product. She always has... Ver más

Valorada con 1 estrellas sobre 5

Terrible service, 1st order arrived two weeks ago, items were damaged. Confirmation of 2nd order today, click and collect, called into branch to collect to be told they tried ringing me, no missed cal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited today with 2, three year old children, we came shopping for plant bulbs, which we found straight away. We had a wander round the shop, children looking at all sorts of things. The younger ma... Ver más

Valorada con 5 estrellas sobre 5

Visited the store recently looking to buy some new plants. Was in the dark about what plants would suit my needs but my experience was made super easy by helpful member of staff called Jenny. She went... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Birmingham Kings Heath

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Findlay Road, High Street, Kings Heath, B14 7SN, Birmingham, West Midlands, Reino Unido

  • 0345 640 7630

4,8

Excelente

TrustScore: 5 sobre 5

328 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 53% de las opiniones negativas

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4,8

Todas las opiniones

(328)

818 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My excellent service…

My experience has been excellent today LG has been extremely helpful in helping me load my goods into the car. The store is extremely helpful, friendly and courteous in their manner. I always travel here from Solihull due to the excellent customer service.

29 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

ORDER NOT READY. Disappointed

I received the message and arrived in store after 5 minutes. The order wasn't ready so the taxi driver charged me extra for the wait time. This has happened to me numerous of times, i receive the message order ready to be collected but never is and ive lost out on money because of taxi wait. The order arrived 20 minutes after.

27 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Birmingham Kings Heath

Respuesta de Homebase - Birmingham Kings Heath

Hi Rify,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Excellent and efficient service

I placed an order online for a large amount of kiln sand and received a text 18 minutes later to advise it was ready for collection. The staff produced the sand already loaded onto a trolley and wheeled it to my car. They then proceeded to put the bags into my boot so I didn't need to do a thing. Excellent service from very efficient and friendly staff.

27 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cleanliness

The cleanliness of the garden centre part is immaculate, I am a regular customer and have always noticed this store clean compared to others. You can easily identify that plants are well looked after and soil is never dry. Salim who I regularly see if I have any concerns or advice regarding plants or maintaining the garden has the best of knowledge, with his service is at top level.

26 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality Service / Quality Man

Quality Service / Quality Man
Customer service from Justin was outstanding. He went over and beyond giving sound, guidance, support.
Good assistance is very hard to find from outlets these days. So it was very encouraging to find a store where the staff is welcoming, helpful and friendly.
Homebase - Justin (in my books) is definitely: employee of the month'.

25 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were served by a very helpful young man

We were served by a very helpful young man named Suhayl. He was very patient as we were picking paint from the Dulux colour mixing range. Suhayl suggested a number of colours which we liked and so we purchased them. We are decorating 4 rooms therefore, brought 4 tins of paint.

24 de julio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Online ordering: good, product faulty

Online ordering was straightforward, the click and collect process was fast, but product itself was faulty - the Masterplug Weatherproof Box with 4 Socket Extension Lead 8m Black was missing the 4 Socket Extension Lead! When returned, the store quickly replaced it so all was resolved in the end.

24 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Birmingham Kings Heath

Respuesta de Homebase - Birmingham Kings Heath

Hi Tauny,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Very friendly and helpful

A young man name of Salim Was very helpful today, he carried all My items to the till and after he carry it, to my car. He was very friendly Keep up your good work. Thank you for your help.

20 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

salim was really helpful and friendly

salim was really helpful and friendly . helped us with plants which we did not have any clue about them. explained the types kingsheath stocked and recommended which plants to have. he was patient which made my day.

18 de julio de 2024
Opinión espontánea

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