Served By Sharon at King's Heath branch. As always she is available for any information regarding products, if she does not know, she finds out from colleagues or info from product. She always has... Ver más
Localización
Cambiar localizaciónFindlay Road, High Street, Kings Heath, B14 7SN Birmingham, West Midlands, GB
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Consulta las opiniones de los clientes
Terrible service, 1st order arrived two weeks ago, items were damaged. Confirmation of 2nd order today, click and collect, called into branch to collect to be told they tried ringing me, no missed cal... Ver más
La empresa ha respondido
I visited today with 2, three year old children, we came shopping for plant bulbs, which we found straight away. We had a wander round the shop, children looking at all sorts of things. The younger ma... Ver más
Visited the store recently looking to buy some new plants. Was in the dark about what plants would suit my needs but my experience was made super easy by helpful member of staff called Jenny. She went... Ver más
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Birmingham Kings Heath
Escrito por la empresa
Homebase
Escrito por la empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Findlay Road, High Street, Kings Heath, B14 7SN, Birmingham, West Midlands, Reino Unido
- 0345 640 7630
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 53% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My excellent service…
My experience has been excellent today LG has been extremely helpful in helping me load my goods into the car. The store is extremely helpful, friendly and courteous in their manner. I always travel here from Solihull due to the excellent customer service.
Gulam was very friendly and offered a…
Gulam was very friendly and offered a comfortable checkout - thanks!
ORDER NOT READY. Disappointed
I received the message and arrived in store after 5 minutes. The order wasn't ready so the taxi driver charged me extra for the wait time. This has happened to me numerous of times, i receive the message order ready to be collected but never is and ive lost out on money because of taxi wait. The order arrived 20 minutes after.

Respuesta de Homebase - Birmingham Kings Heath
Excellent and efficient service
I placed an order online for a large amount of kiln sand and received a text 18 minutes later to advise it was ready for collection. The staff produced the sand already loaded onto a trolley and wheeled it to my car. They then proceeded to put the bags into my boot so I didn't need to do a thing. Excellent service from very efficient and friendly staff.
Great service from Justin on 2 separate…
Great service from Justin on 2 separate visits he has been amazing . Thank you Justin
Cleanliness
The cleanliness of the garden centre part is immaculate, I am a regular customer and have always noticed this store clean compared to others. You can easily identify that plants are well looked after and soil is never dry. Salim who I regularly see if I have any concerns or advice regarding plants or maintaining the garden has the best of knowledge, with his service is at top level.
Very helpful staff
Great help from staff in choosing plants for my planters, shout out to Julia and Phil in particular.
Quality Service / Quality Man
Quality Service / Quality Man
Customer service from Justin was outstanding. He went over and beyond giving sound, guidance, support.
Good assistance is very hard to find from outlets these days. So it was very encouraging to find a store where the staff is welcoming, helpful and friendly.
Homebase - Justin (in my books) is definitely: employee of the month'.
We were served by a very helpful young man
We were served by a very helpful young man named Suhayl. He was very patient as we were picking paint from the Dulux colour mixing range. Suhayl suggested a number of colours which we liked and so we purchased them. We are decorating 4 rooms therefore, brought 4 tins of paint.
Nice store with helpful staff
Nice store with helpful staff. Fantastic support from Justin that help me load a massive box on the trolley, then into the car. Thank you!
Online ordering: good, product faulty
Online ordering was straightforward, the click and collect process was fast, but product itself was faulty - the Masterplug Weatherproof Box with 4 Socket Extension Lead 8m Black was missing the 4 Socket Extension Lead! When returned, the store quickly replaced it so all was resolved in the end.

Respuesta de Homebase - Birmingham Kings Heath
Homebase is local to me so convenient…
Homebase is local to me so convenient for me. Staff always helpful and pleasant. The chap in the garden centre is very helpful Salim always says hello.
Mart W went above and beyond to help me…
Mart W went above and beyond to help me in the store, he treats you like a person instead of just a customer.
Very friendly and helpful
A young man name of Salim Was very helpful today, he carried all My items to the till and after he carry it, to my car. He was very friendly Keep up your good work. Thank you for your help.
Great customer service from Mandy who…
Great customer service from Mandy who was polite and engaging through my shopping experience.
salim was really helpful and friendly
salim was really helpful and friendly . helped us with plants which we did not have any clue about them. explained the types kingsheath stocked and recommended which plants to have. he was patient which made my day.
Suhayl very helpful I really enjoyed…
Suhayl very helpful I really enjoyed his customer service.
Adan QANYARE
Sohayl has been really helpful today…
Sohayl has been really helpful today with choosing our jetwash and what we required and fitted for us and Mandy researved the click and collect for us
The two Homebase assistants Mandy and…
The two Homebase assistants Mandy and Tony were extremely helpful with my click and collect order, great customer service!
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