Served By Sharon at King's Heath branch. As always she is available for any information regarding products, if she does not know, she finds out from colleagues or info from product. She always has... Ver más
Localización
Cambiar localizaciónFindlay Road, High Street, Kings Heath, B14 7SN Birmingham, West Midlands, GB
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Consulta las opiniones de los clientes
Terrible service, 1st order arrived two weeks ago, items were damaged. Confirmation of 2nd order today, click and collect, called into branch to collect to be told they tried ringing me, no missed cal... Ver más
La empresa ha respondido
I visited today with 2, three year old children, we came shopping for plant bulbs, which we found straight away. We had a wander round the shop, children looking at all sorts of things. The younger ma... Ver más
Visited the store recently looking to buy some new plants. Was in the dark about what plants would suit my needs but my experience was made super easy by helpful member of staff called Jenny. She went... Ver más
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Birmingham Kings Heath
Escrito por la empresa
Homebase
Escrito por la empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Findlay Road, High Street, Kings Heath, B14 7SN, Birmingham, West Midlands, Reino Unido
- 0345 640 7630
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 53% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good customer experience
Good customer experience, big thanks too Justin and Suhayl for loading a heavy garden set into my vehicle.
They did a great online deal on a Flymo…
They did a great online deal on a Flymo mower.
Did have an issue placing the order and had to have it delivered to my local store.
Went and picked up and £45 cheaper than the same one at Argos.
Salim was brilliant excellent helping…
Salim was brilliant excellent helping me get the lawn mower he recommend me this one your the best thank you Farah
Staff took me to the item I was looking…
Staff took me to the item I was looking for, Sharon on the til showed excellent customer service and made the experience a pleasant one which isn’t a common thing anymore in this day and age.
Visited on 31st of July and the staff…
Visited on 31st of July and the staff were so helpful. Julia on the tills and Justin loaded my click and collect order which was a massive help to me. Both were very polite and happy to help to me. Excellent staff!
The staff was helpful.
The staff was helpful, particularly the cashier Gulam, who is always pleasant and ready to help. The disappointment were the plants for sale, so many dying and expensive. No trellis available at a time when many plants are in need of support.

Respuesta de Homebase - Birmingham Kings Heath
Justin was a big help and Sharon served and was lovely really bubbly and welcoming I had to collect 25 pieces of decking…
I had to collect 25 pieces of decking and over the year I have collected 25 pieces at a time because that is what fits in my car I normally do click and collect so it's there ready I am normally just handed the trolley with the decking but this time a guy called Justin brought it out and loaded my car soo helpful. I was tied that day so the help was greatly appreciated. Thank u Justin who went above and beyond
Colourful plants
Quick and easy shop for the garden. Everything repotted easily and colourful. And a while later - still alive! Thanks for the tips Sharon!
Great customer service
Great customer service!
Julie & Mandy were great in calling me back promptly on the Rowly 6 seater dining set to collect.
The male staff member who worked in the garden centre was very helpful in getting the items on the car rack.
Great staff and great service!
Phil was extremely helpful
I came to the store to purchase a garden sofa and Phil was very helpful in dealing with our purchase and made sure we were happy and ensured we felt welcome
Sharon was very friendly and helpful
Sharon was very friendly and helpful
Excellent store with everything you need
Excellent store with everything you need. very friendly staff. Sharon has served me on many occasions and is very professional . will always return to this branch
No time wasted goods ready to collect…
No time wasted goods ready to collect very efficiently handled
We were given a lift into the back of car
Great service
Thankyou
Louise
Julia was amazing
Julia was amazing, she made a complicated till transaction (with lots of items and some large delivery items) super easy, and was friendly and helpful throughout. An absolute pleasure!
Great experience in Homebase kings…
Great experience in Homebase kings Heath, what a change the new store manager is doing to improve the service levels in the store, I was served by a gentleman called salim, very helpful knew exactly what I needed and the service was second to none. Thank you Homebase !
Bonzai Rescue
As a regular visitor/customer to my local store I am very impressed with the garden centre (not a fan of Large out of town garden centres).
Nice variety of plants and helpful staff with good knowledge of gardening.
Thank you Justin for your time and advice on feeding and keeping my bonzai alive.. I'll keep you posted on results
Kings heath homebase employees
First time visiting Homebase in Kings heath and I was greeted and helped majorly by two people, Jen had great customer service on the desk and helped me with all of my needs, Justin was a huge help, he helped me carry a heavy load to my car and was very enthusiastic and delightful towards me, all together they both made me feel welcome and helped me a bunch, thank you both
Very friendly staff and very helpful
Very friendly staff and very helpful , Sharon was very polite thank you
Great customer service
After complications with payment Sharon was extremely patient and helpful.
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