Homebase - Bredbury Opiniones 

217
TrustScore: 4.5 sobre 5

4,6

Stockport Road East, Bredbury, SK6 2BN Stockport, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We still have not received our grass trimmer which should have been delivered to the bredbury store on Monday 4th November. Impossible to get in touch by phone as no one answers. A conversation of so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you Homebase, we approached Kathryn with a request for some bedding plants, she helped us out, nothing was too much trouble and it will make a big difference to our Residents who enjoy gardening... Ver más

Valorada con 5 estrellas sobre 5

We visited the Bredbury store 26/6/24 1920hrs to purchase corner seating for our caravan patio. Excellent service by the Shift Mgr ,Paul. Friendly, helpful, explained the delivery procedure and how we... Ver más

Valorada con 5 estrellas sobre 5

Called into Homebase Bredbury today for some decorating items. My first time buying wallpaper and I hadn’t got a clue how much to buy. I was helped by Paul who checked my wall size and then did the ca... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Stockport Road East, Bredbury, SK6 2BN, Stockport, Reino Unido

  • 0345 640 7814

4,6

Excelente

TrustScore: 4.5 sobre 5

217 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 49% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,6

Todas las opiniones

(217)

752 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The bags of grey stone

The bags of grey stone: special offer

The service at the store was excellent. The bags were v heavy for me to put in my car boot, so the young man v neatly put them in the boot of my car!!

2 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Homebase Bredbury Stockport,Garden…

Homebase Bredbury Stockport,Garden center, I have enjoyed my recent visits to our local Homebase, the staff who look after this department are very knowledgeable in horticulture & genuinely interested in the plants they tender, every time I visit bring home a different variety of plant, looking forward to next year when everything has settled down & flourishing.I think the young lady is called Amy who I have been conversing with manly
I will correct if wrong.

23 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Click and collect order

Placed a click and collect order. Just got home and realised one of the items is incorrect (and is £6 cheaper than what I ordered) so I will have to go back to the store tomorrow to sort this out which is really inconvenient and annoying - they should be able to prepare an order accurately! Updated my previous 2 star review after returning to store. They immediately replaced the item with the correct order and refunded the cost in recognition of the inconvenience caused by having to return. Staff were very apologetic and resolved this issue really well. Couldn’t have been handled better, thank you!

23 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Bredbury

Respuesta de Homebase - Bredbury

Hi there,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store manager. Looking at the order we can see that the team have now refunded you for this incorrect item, we do apologise for the inconvenience that this caused.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Your staff were excellent

Your staff were excellent. We were served by Aimee and a Gentleman whose name i did not take, as well as Najma at the checkout.
Aimee is a very personable and pleasant young lady who could not do more to help us.
We were very impressed.

21 de junio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Break problem

I ordered an item click and collect and was notified when it was ready by text. Fine...however when I went to the click and collect counter there was nobody there..I pushed a button to call someone....twice...eventually after a 5 min wait a girl hurried in from outside the store clutching a pack of cigarettes...obviously from a smoke break. I don't begrudge this but the store should have a cover system for people on breaks....too simple??

17 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Bredbury

Respuesta de Homebase - Bredbury

Hi Scott,

Thank you for your review.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Great store.

I last visited Homebase in Bredbury,about 8 years ago. The shop was dismal, and I got the impression that it was a store about to close down. Recently, I needed a small amount of turf, and Homebase was the only local store selling single rolls. What a surprise, the store was bright, modern and colourful with a good range of products. The staff were helpful and friendly and made my visit a happy experience. Home base will now be my "goto" store.

16 de junio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Support not given with heavy parcel

It would have been nice to have someone offer to help with the parcel to the car.

9 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Bredbury

Respuesta de Homebase - Bredbury

Hi Sally,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Will come back again and again!

Sales person Jess was brilliant - she went the extra mile to find me a black 'Tuff Tub'. I ended up buying a black one and a pink one thanks to Jess's customer service. Jess is such an asset to your store - people like Jess make me want to return and spend more money with you. PS: I did not know Jess before today!

2 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb customer service

Gary is professional, helpful, friendly and knowledgeable throughout the kitchen ordering process in Bredbury. A perfectionist, with an enthusiasm for his job and to ensure customer satisfaction. I would recommend him to anyone.

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful wallpapers fast delivery

We went to Homebase in Bredbury Stockport and had a look but they didn’t have what we were looking for but saw other wallpaper which they didn’t have in stock so we ordered online and I’m very happy with my purchase, lovely wallpapers just what I wanted

23 de mayo de 2024
Valorada con 3 estrellas sobre 5

No communication!

You forgot to text me when my "click and collect" was ready and you didn't answer your phone when I tried to check several times. Also you supplied a slightly damaged pot without saying. Not a deal breaker because it was on offer (old stock?).

25 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Bredbury

Respuesta de Homebase - Bredbury

Hi Phil,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store manager. If you can please contact us on the following link with images of the damage so we can review this further for you - 
((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Gemma Ref 1969569” in the subject line, and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

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