Terrible. Just because you are going into administration don't forget people will still be trying to order off of your website. They cancelled one order which I made, ordered more items and can't be b... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Our experience with Homebase was worth 5star+++ from the beginning to the end. 1st, Liz was very helpful, guiding us choosing our ideal kitchen and storages and 2nd, what can I say about the fitters,G... Ver más
In one sentence ujala jadhav made it possible. From the beginning to the finish always available for help and advice. I couldn't fault her assistance and advise which made it possible. Would r... Ver más
Went to Home Base, Catford branch just off Road with a team member to do a big work garden items. I was really impressed at how helpful the staff were, one gent helped us with lifting the large heav... Ver más
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Catford
Escrito por la empresa
Homebase
Escrito por la empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
10 Beckenham Hill Road, Catford, SE6 3NU, London, Reino Unido
- 0345 640 7015
4,3
Excelente
120 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 47% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick transaction quick pick up
Quick transaction quick pick up
Staff very helpful
13 de abril de 2024
Opinión espontánea
Amazing staff
I went to Homebase Catford wanting to get clearance paving stones , when I was told that unfortunately they are in the warehouse I threw a hissy fit and to be fair was a little rude to staff called Clive and Joan , not once did they argue back with me they went above and beyond and got the paving stones for me , they are what customer service is about and I thank them very much for being so lovely to me .
7 de abril de 2024
Opinión espontánea
Liz the kitchen designer excellent
Liz the kitcgen designer was exprienced, was excellent in designing the kutchen for iur small kitchen space. She would be available to answer questions and was passionate about helping us to achieve the kitchen we would be satisfied to have.
30 de marzo de 2024
Opinión espontánea
Cannot believe how rude the staff are…
Cannot believe how rude the staff are at this store!all you get is attitude from the people at the service desk.are they not here for customers????
25 de marzo de 2024
Opinión espontánea
Respuesta de Homebase - Catford
Hi Julie,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. We have shared this with the store management to investigate, if you would like to discuss this further please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Gemma Ref 1910917” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Just needs to be a bit better
It was quick and convenient to purchase - but collection was awkward. The woman serving was distracted and ignored customers while she chatted with a colleague leaving customers queuing, and frustrated.
25 de marzo de 2024
Opinión espontánea
Respuesta de Homebase - Catford
Hi Peteb,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Prompt service
A few moments after I placed my order it was ready to collect. That is very good service.
24 de marzo de 2024
Opinión espontánea
Kitchen purchase
We had a great experience with Homebase in Catford from start to finish. The designer, Ujala, was great at getting us started and shared possible solutions to get what we wanted in the kitchen and made everything possible. She spent lots of time with us and made all the items arrived on time. So happy with the finished product. Thank you Ujala!
21 de marzo de 2024
Opinión espontánea
Friendly and efficient service
Friendly and efficient service. Thanks.
17 de marzo de 2024
Opinión espontánea
Click and collect was very quick
I like the website for Crown paint colours, which shows them in a colour scheme. I did click and collect and it was ready within an hour
12 de marzo de 2024
Opinión espontánea
Good Service
There was a broken bit but it was changed straight away. Very good service
5 de marzo de 2024
Opinión espontánea
Helpful Customer Service Assistant
Customer Service Assistant was very helpful
23 de febrero de 2024
Opinión espontánea
Very easy
Very easy. My goods were on the trolley ready for me. When I got to the store,
11 de febrero de 2024
Opinión espontánea
Quick and easy collection with a smile
9 de febrero de 2024
Opinión espontánea
Happy with purchase delivery to store…
Happy with purchase delivery to store on time
28 de enero de 2024
Respuesta de Homebase - Catford
Hello Roger - that's a very kind review and glad you are happy with everything. Pop in again soon.
Easy to order online
Easy to order online.
Ready next day.
Good communication on the phone, not so good in store.
Box heavily damaged.
11 de enero de 2024
Opinión espontánea
Respuesta de Homebase - Catford
Thank you for taking the time to provide a review - it is appreciated. Hope to serve you in the future.
Friendly staff ,quick service
25 de enero de 2024
Opinión espontánea
Respuesta de Homebase - Catford
Thank you very much for recognising the team and their service. They work very hard and it will mean a lot to know this is appreciated. Hope to see you again soon.
Item ready to collect in under a minute
6 de enero de 2024
Respuesta de Homebase - Catford
Thank you for taking the time to review and that your experience was 5 star. We appreciate the feedback and look forward to helping you in the future.
Good delivery package quality service
13 de enero de 2024
Respuesta de Homebase - Catford
This is wonderful to read, thank you for taking the time to give us feedback.
Great 😊 really easy to order delivered…
Great 😊 really easy to order delivered quickly
30 de diciembre de 2023
Respuesta de Homebase - Catford
Hello and thank you for your review, it really helps provide customers with your experience and is very valuable
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.