Homebase - Harlow Opiniones 

224
TrustScore: 4.5 sobre 5

4,7

Edinburgh Way,, CM20 2TN Harlow, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

No message sent to say order ready to collect. Store phone not answered multiple times & communication via website impossible as the bot couldn't find the order.

Valorada con 5 estrellas sobre 5

Bought 2 pieces from Homebase, Rattan Sideboard (home delivered) & Rattan Bedside Table (click & collect). Could not be happier with my purchases. They fit beautifully and better than expected. Took a... Ver más

Valorada con 5 estrellas sobre 5

It was so straight forward made enquiries last Sunday had a proper measure from the sales lady on Wednesday had a kitchen fitter out on Thursday with dates and price paid for the kitchen today. Sorte... Ver más

Valorada con 2 estrellas sobre 5

Misleading pricing labeling. Products had price on. And a big sign saying 20% off. The sign implies original price and you get 20% off. Once at the till we found this was an already discounted pr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Edinburgh Way,, CM20 2TN, Harlow, Essex, Reino Unido

  • 0345 640 7802

4,7

Excelente

TrustScore: 4.5 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 48% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,7

Todas las opiniones

(224)

771 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

I went to the shop with paint issues

I went to the shop with paint issues. I explained to Steph what my son did to his wall and she straight away had amazing idea . She is so professional and extremely good at her job . She is credit to Homebase

24 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service at Harlow Homebase

I just want to thank Susan (cashier) and the guy who was organising stock at the time who when asked guided me to what I was looking for and introduced other items to me to Improve my work flow. I just want to say the service they gave with a smile was excellent and very professional leaving me in a great frame of mind for the rest of the day. So thank you very much.

21 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful staff

Neil offered his assistance and helped me with my choice of compost. He also took my heavy trolley to the check out, then out to my car and loaded the goods into my boot.

23 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service.

I needed to get some Dulux Heritage paint, Clive showed me straight away, he was really helpful and chatty. He offered to mix a smaller tin but unfortunately didn’t have the base mix, this wasn’t a problem at all as there was a bigger pre mixed tin. His customer service was fantastic. Grace at the till was also lovely. Both a credit to the store. I work in retail and know how hard it is at times, especially working Sundays. Thank you.

18 de febrero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Went to buy seed potatoes

Went to buy seed potatoes. None in stock, but seeds were reasonable so got them, journey not wasted.

10 de febrero de 2024
Opinión espontánea
Logotipo de Homebase - Harlow

Respuesta de Homebase - Harlow

Hi Michael​, 

We’re sorry for any disappointment. Looking on our website the Harlow store is showing stock of some varieties of seed potato. If you look online and use our stock checker service this will let you know if they have the varieties you ae looking for.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

The staff at Harlow were very helpful.

The staff at Harlow were very helpful.
I was served by Susan and Gary in the purchase of an ex display cabinet that Gary had to remove from the wall, and he stuck with me until it was safely loaded in the back of my car. Excellent customer service.

31 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Limited range of colours available

We were served by Karen on the Customer desk. We had gone into the store to buy 5 litres of Farrow & Ball emulsion. Unfortunately the colour we wanted was not one of the colour ranges available. Karen went above and beyond to check all stores who had it in stock and ordered it to be delivered to the Harlow branch to be collected. The only unfortunate thing was we have to wait up to 10 days for it to arrive!

2 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had been looking for a particular…colour

I had been looking for a particular shade of Dulux paint- called First Frost. Both B&Q and Wickes said this was no longer available and they could not make the colour for me. I tried one last time in Homebase and spoke to FIONA about my problem. She knew immediately that they had First Frost in the "LIGHT +SPACE" range. I was thrilled and am very thankful to Fiona and her excellent customer service.

30 de enero de 2024
Opinión espontánea

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