Homebase - Morecambe Opiniones 

93
TrustScore: 4.5 sobre 5

4,5

Unit 2 Hillmore Way, LA4 4DD Morecambe, Lancashire, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I went deliberately to buy tester pots, all showing 90% off, 50% off, not the big tins. At the till it showed over £16 for 6 piddly pots, even their own brand. Questioning, I was patronized with... Ver más

Valorada con 5 estrellas sobre 5

I bought an outside storage unit which I found to be damaged when I got home. It was agreed I could return and change it. The staff were welcoming, friendly and very helpful. I was impressed by their... Ver más

Valorada con 5 estrellas sobre 5

Came to homebase from a friend's recommendation after not having any luck with a orevious kitchen designer. Deb from the morecambe branch was so helpful and honest with everything to get my kitchen d... Ver más

Valorada con 4 estrellas sobre 5

I would have preferred to have found the dustpan and brush in-store on my first visit but as it was no longer stocked at Morecambe, I came home and ordered it online. It was only a couple of days unti... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Unit 2 Hillmore Way, LA4 4DD, Morecambe, Lancashire, Reino Unido

  • 0345 640 7845

4,5

Excelente

TrustScore: 4.5 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 47% de las opiniones negativas

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4,5

Todas las opiniones

(93)

754 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Patio chairs

It was excellent no problems at all

17 de agosto de 2024
Logotipo de Homebase - Morecambe

Respuesta de Homebase - Morecambe

Hi Janette​, 

We pride ourselves on our customer service so really appreciate your feedback. If there’s anything we could have done to make your experience a 5* one, please fill in the following form (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) with “FAO Louise” in the subject line.

Thanks,
Team Homebase

Valorada con 3 estrellas sobre 5

Not impressed

I ordered this item online, afew days I received an email to say it had arrived at my chosen store how ever when I went to collect it the staff couldn't find it, in all there were 3 members of staff looking, then one of the staff went into a small store room on shop floor and hey presto my item was found, it had been packed in a box that said lawnmower, not Linen Laundry Hamper.
The item is lovely and best of all it was in the sales, I decided to stain it to match the doors on the landing.

30 de julio de 2024
Logotipo de Homebase - Morecambe

Respuesta de Homebase - Morecambe

Hi Pat,

We’re sorry you’ve had a disappointing experience with your click and collect collection. We appreciate you bringing this to our attention and will share your review with the store. Please reach out if you need any support.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Service with a smile

Did an online order with collect at the store,(9x70ltr bags of Bark)didnt realize the size of the bags,However a lovely chap called Michael came and took the load to the car and loaded the car for me EXCELLENT SERVICE 5/5

1 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Click and collect

Click and collect, ordered first thing in the morning. Ready for me to collect as soon as the store opened.

9 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor condition of plants

Very poor condition of plants purchased. Quite expensive and very poor value. Not impressed with customer service, must have been a bad day.
Went elsewhere and have now got much better products with a much more respectful service.

28 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Morecambe

Respuesta de Homebase - Morecambe

Hi there,

Thank you for your review, we will pass this on to the store management team to review further internally.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Amazing, quick and helpful service

Came to homebase from a friend's recommendation after not having any luck with a orevious kitchen designer. Deb from the morecambe branch was so helpful and honest with everything to get my kitchen designed and ordered at a reasonable price too! Very quick and efficient, easy to contact and more than happy to help at any time.
Thanks again Deb!

26 de mayo de 2024
Opinión espontánea

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