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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been a customer of Hostcomm for over 10 years and would recommend them to anyone. The support is very prompt with problems solved as quickly as possible. The account management is very professi... Ver más

Valorada con 5 estrellas sobre 5

HOSTCOMM HAPPINESS! Our business has been using HOSTCOMM services for about 4 years and have found the sales and technical support excellent and quick to respond when we encounter any glitches. Sin... Ver más

Valorada con 5 estrellas sobre 5

Hostcomm provide a fantastic system and even better support. The interface is straightforward and easy to use which is a huge bonus. Each query or request is dealt with professionally and in a timely... Ver más

Valorada con 5 estrellas sobre 5

We have used Hostcomm as a SIP Trunk supplier for a number of years. We have generally found them to be extremely reliable and their technical advice & support for our in-house Elastix PBX has bee... Ver más

Información sobre la empresa

  1. Servicio de telefonía e Internet

Información proporcionada por diversas fuentes externas

Established more than 15 years ago, Hostcomm is one of the UK’s leading providers of hosted contact centre services. Its solution combines the award-winning omnichannel contact centre software, XCALLY, and Hostcomm’s proven expertise in contact centre services and support. It offers voice, live chat, email, SMS, social channels and unified customer analytics. Also, PCI-DSS certification and an AI chatbot.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(76)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant company

I've used Hostcomm on and off for several years, never had an issue with there service. Brilliant company to work with, and i would recommend to anyone

6 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service is great …

The service is great and customer support, on the rare occasion that its been needed, have resolved any issues quickly and without any fuss. I've been a very satisfied customer since 2011 and intend to continue to be so.

6 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wholeheartedly recommended

Our small business has used Hostcomm for more than five years now and have yet to encounter a single problem. The service they provide is second to none and I would wholeheartedly recommend them to any company looking into hosted telephony. We look forward to many more years as a client of Hostcomm.

3 de enero de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

good product

good product. helpdesk much improved and very good now. pricing / customer support a bit inflexible

24 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cost Effective & Extremely Efficient

From the start, Hostcomm have always been extremely efficient to work with and sensibly priced.
Hostcomm have been our phone provider of choice for the past 5 years and have never let us down.
Their support team always pick up the phone and always quick to fix issues or help us with technical setups. Sales also work with us regularly to fulfil custom contracts or additional development to help our own efficiency as a business.
I would definitely recommend Hostcomm to anyone looking for a flexible yet powerful phone system.

23 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Having used Hostcomm for a number of…

Having used Hostcomm for a number of years, we are very happy with the work they do and the service they provide, especially as they are always willing to go the extra mile.

Keep up the good work!

20 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hostcomm have been an amazing firm to…

Hostcomm have been an amazing firm to work with from the start, the training on their dialer was spot on and all made sense to me. We have now been using hostcomm for over 6 years and never had any serious issues with their service. The tech team is extremely knowledgeable and really know their products, with their support we have really tailored our dialer to perfectly suit our business. Keep up the great work guys! Thanks!

11 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hostcomm review

I have used a SIP trunk service from Hostcomm for 8 years approx and cannot find fault with it. It is reliable and never fails. I have not experienced any unplanned outages and I have been informed well in advance of any down time for maintenance.

11 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bang on - Always

We have been long term clients of Hostcomm, they have always offered competitive service & products/add-ons that are bang on our requirements and at the forefront of an ever changing market place. Excellent support too as and when required.

9 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service is brilliant

The service is brilliant! I wouldn't ever consider any other voip solution simply because of how easy hostcomm is to use and how quickly any issues do get ironed out.

9 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Managing Director

Thank you Nick Brown and the team at Hostcomm! In the 15 years of my business I need to tell you that you and one other supplier are the best companies I've ever come across. You provide everything I and any company could possibly need. Thank you!

5 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've used Hostcomm's dialling platform…

I've used Hostcomm's dialling platform for nearly 6 years and within that time, have not come across a more detailed, real time dialler. From real-time reports to wallboards and live call recording (which by the way calls are pulled off minutes after completion) it's a very simplistic yet detailed platform that seamlessly allows callcentre's to function without any technical glitches. The support team is super helpful as well, God know's how often I call them for simple things but they are efficient as efficient can be!

4 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company

Great Company, staff are very informed and with someone like me, who is a novice in telecommunications they really do offer a 5 star service.

Very prompt and always ready to help, would recommend there service for sure. Thank you Hostcomm

2 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Team!

Great dialler system... easy to use interface and amazing tech support. We are based in Perth, Australia and have not experienced any problems that the team haven't managed to sort out very quickly. I have been a customer with Hostcomm for over 3 years, one of the best dialler companies out there by far!

28 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable, easy to use, with great support.

The Hostcomm dialler product has been reliable in the six years or so that we have used it. If we have any queries or to make amendments, the support team are very prompt to respond and resolve anything quickly. It is simple to use from both an agent or administrator perspective.

27 de noviembre de 2019
Opinión espontánea

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