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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been a customer of Hostcomm for over 10 years and would recommend them to anyone. The support is very prompt with problems solved as quickly as possible. The account management is very professi... Ver más

Valorada con 5 estrellas sobre 5

HOSTCOMM HAPPINESS! Our business has been using HOSTCOMM services for about 4 years and have found the sales and technical support excellent and quick to respond when we encounter any glitches. Sin... Ver más

Valorada con 5 estrellas sobre 5

Hostcomm provide a fantastic system and even better support. The interface is straightforward and easy to use which is a huge bonus. Each query or request is dealt with professionally and in a timely... Ver más

Valorada con 5 estrellas sobre 5

We have used Hostcomm as a SIP Trunk supplier for a number of years. We have generally found them to be extremely reliable and their technical advice & support for our in-house Elastix PBX has bee... Ver más

Información sobre la empresa

  1. Servicio de telefonía e Internet

Información proporcionada por diversas fuentes externas

Established more than 15 years ago, Hostcomm is one of the UK’s leading providers of hosted contact centre services. Its solution combines the award-winning omnichannel contact centre software, XCALLY, and Hostcomm’s proven expertise in contact centre services and support. It offers voice, live chat, email, SMS, social channels and unified customer analytics. Also, PCI-DSS certification and an AI chatbot.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(76)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hostcomm as a SIP Trunk supplier

We have used Hostcomm as a SIP Trunk supplier for a number of years. We have generally found them to be extremely reliable and their technical advice & support for our in-house Elastix PBX has been great.
Their prices are also very competitive.
Over the years there have inevitably been a couple of issues and Hostcomm's Technical Support has proved to be first rate, with a very fast response and problems solved within the hour or two at most.
I do not hesitate to recommend them.
Adrian

27 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would recommend Hostcomm

I would recommend Hostcomm, there is always someone on the end of the phone if you have a query or you need to change an extension. Topping up our system is very easy to do. Good service all round and excellent customer service.

27 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hostcomm :-)

we are very happy with the Service from Hostcomm and very rarely need to contact them, when we do our questions are answered quickly and efficiently.

27 de noviembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

HostComm are always friendly and…

HostComm are always friendly and helpful and easy to get hold of (and speak to a real person). The service is easy to set up, lean and ideal for small businesses and charities (like mine)

22 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simple and Straight forward

Simple and Straight forward. I do not have PayPal,So when I topped up I called the helpline and spoke to Accounts. They were quick and efficient in helping, Solved my query instantly.
I then wanted to review my balance and call charges so spoke with the Technical team, again very efficient and set me up with no problems.

20 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

A 5* Service!

An excellent service. Every time I have contacted Hostcomm they have been extremely helpful. Emails are answered in a flash, barely any time spent on hold when calling in, they're a great team. Special shoutouts to Chris and Ed!

14 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hostcomm have truly helped me grow my…

Hostcomm have truly helped me grow my business over the past few years, they offer a great service at a reasonable cost and the customer service is fantastic from all departments.
Any problems the IT guys are alway on the end of the line to help you out. 10/10 service and really happy.
I wish them all the best going forward in business.

13 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hostcomm has been the best voip…

Hostcomm has been the best voip provider I have used over the years I have always had very good technical support always been there for her to help if any of been needed

13 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

very good service

been using hostcomm for 10 months now and been using them and been longer than that with other companies.

They provide a very good service at a reasonable rate from start to finnsh. they helped me optimise my line to my internet provider and are always on hand to handle any queries quickly.

only good things to say about them

11 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from Chris

Fantastic service from Chris.

Everything was taken care of in a professional prompt manner. Nothing was a problem.

Very happy so far.

6 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent VOIP phone service for our…

Excellent VOIP phone service for our small business. 7 extensions with full programmable functionality on cascading calls, centralised messages, internal transferring, etc. The service never misses a beat. Good online panel that is easy to use and programme. Would recommend to any small business.

30 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hostcomm are my no.1 for SIP Trunking

I have been using Hostcomm as my SIP trunking provider since 2011 and I've just checked and I have only raised 9 support tickets in all that time and thay were all cleared same day. That is reliability. The tech support staff are knowledgable as well as personable and I thank them for it and my interactions with account or sales staff is always pleasant and helpful.

25 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic System and amazing support staff.

Hostcomm provide a fantastic system and even better support. The interface is straightforward and easy to use which is a huge bonus. Each query or request is dealt with professionally and in a timely manner regardless if it is via email or telephone. i can't thank the support staff enough for their help over the past year and a half. I would highly recommend Hostcomm to anyone looking to improve or start a contact center.

24 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would highly recommend Hostcomm

I would highly recommend Hostcomm. The user interface makes it extremely efficient to allocate leads and review performance. The quality of their support staff on the help desk is outstanding and is by far the best customer service I have ever experienced from an IT or CRM provider.

24 de octubre de 2019
Opinión espontánea

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