HRS - The Hotel Portal Opiniones 

Easy to access information. Good choice of accommodation. Easy to book.

Overzichtelijk, duidelijk en tijdbesparend.

I had no problems making Reservations using this site and I have definitely recommended it to others. I have used the site twice and both times the price of the hotels I made reservations at were both lower than other sites.

I made a booking at Hotel Villa Opéra Drouot thro' HRS for Jun 21st check in. The room offered had no air conditioning and the response from the desk was very close to being rude. Definitely will not recommend this property.

Great Hotel Seach Site! I have used HRS as my primary hotel search engine for a decade now. While I try other sites from time to time, I keep returning to HRS, esp. for European travels, as I find they frequently (1) offer bargains other sites don't, (2) have a wider selection of hotels that interest me, (3) have excellent search and mapping tools.

easy to navigate...tabs may it helpful...better than some other travel sites

Very comfortable and helpful partner. Our travel agency book hotels on hrs for our clients very often and it is very comfortable.

Hôtel tout neuf et plein de charme au sein d'un quartier vivant, agréable et très bien desservi. Toute l'équipe est dévoué au client et les infrastructures comme la salle de sport ou encore celle de repassage, bien pensées. Enfin, le petit déjeuner sous la véranda est bien étonnant.

Good site, easy to use.

Easy to use und has lots of choices to pick from

Often need to go through the booking process twice as the first attempt does not result in a successful booking.

Inputting the Billing address can be problematic (refusing to able input), and often is not share/supplied to the Hotel so it make it rather pointless to ask in the first place.

I have booked the hotel and today i get a mail i.e. my hotel is cancelled without any reason. Even i have not given any cancellation request of myhotel.

Worst customer service.i had two reservation.first i canceled free of charge,although the hotel charge my credit card.the second resevation with free services i didn,t become.worst reservlation site i've ever tried.

fast procedure of booking once you have profile, transparent views

Had a few glitches with trying to reserve a room using Iphone App, emailed HRS 2 days ago but as yet no response, logged on via laptop, found same room at higher price, but had enough messing around so just booked via laptop.

You ask to be made aware of problems, but you don't get back to customers in a timely manner

Excellent hotel travel site! I have used them frequently when traveling to Germany and have always been happy with their service!

Waiting to get connect to HRS hotline service is min 7~10 min, which is too bad and too wrost. Need to improvise on handling the cancellation issues and timely communication.

HRS gave me access to some hotels that would have been difficult to book otherwise, however, the searching feature was not intuitive. As I searched, I had to use other websites to figure out what locations I wanted and what the names of towns were. Overall, it was an average experience.