HSS ProService Opiniones 20.082

Due delivery date came and went. There was no one manning customer services on line and no one came back in response to my message. I won’t e using hhs again

Updated with where the order was which was very helpful

the delivery order had all the items and listed and yet you only deliver machine minus the cleaning head and cleaning solution

Great soil.

Quick delivery
Great product
Great price
All round good experience.

Easy online ordering, fast and very reasonably priced delivery. Will use HSS again.

Great price,fast delivery and quality product.I’ve had several previously all as good

Delivered on time, communication brilliant and tracking app excellent.

Excellent service from Daniel on the chat. I highly recommend using the chat because delivery is not confirmed until payment is made, so you can get caught out if you’re expected same day delivery.

Fast delivery driver left the bulk bag out of the way not blocking my driveway like some delivery driver have very happy with the size of the gravel

They don't pick up items within the 5 day window. I am still waiting to get my item picked up 2 weeks later. !!!

Exactly as ordered, good price and fast delivery.

Unfortunately the items I purchased were unsuitable. They were unopened and I have made 4 requests, made a phone call and also discussed it with an online chat with zero response. So, obviously I can't possibly say anything other than I wouldn't buy from them again.

Absolutely rubbish.. sent me an invoice for petrol for a jetwash 3 months after we hired it .. it was supplied with no fuel and wouldlnt start .. the even charged us for fuel when renting it .. so have paid twice for 2 lots of fuel that don’t exist .. rubbish company wouldn’t use again .. filth

Delivery was running late so I called. The answer was 'oh weve checked the driver is 5 minutes away.'

30 minutes later I call back and they check again and he's 45 minutes away.

Turns out HSS just sub this out to other companies like Selco.

Dishonest staff and a terrible experience. Won't use this awful company again

Worst company I’ve EVER dealt with. I’d give no stars if I could. They subcontract out. Over charged us by £40 ( acknowledged this price change but “ can’t do anything about it”) booked it for 24hours failed to collect the equipment and then repeatedly gave collection times that failed to materialise and 8 days later having waited AGAIN all afternoon still not arrived. Contacted them again and waited for ages on the phone..Customer service is appalling. Do NOT USE them.

Hired a turf cutter from HSS ProService on Saturday to be delivered the following Wednesday. The order was fulfilled by Speedy Hire and the wrong equipment (a rotavator) was supplied instead which I had to reject. My order clearly stated a turf cutter with a product code. I had to remove 50m2 of turf by hand due to this poor service.

delivery was rubish should have arrived on the second still wating for delivery it is now 8 i have been on the phone chasing for 15 m and stile wating

A great all round experience from ordering to delivery.

time wasters.. no comm's, delivery arrived at 6pm when site was closed. whole day wasted!! HOWEVER Patrick on help desk was a ray of sunshine, fast, efficient, no BS! shame for the rest of the team.