Excellent service went above and beyond what was expected. I ordered wrong cartridges for my printer, only realised when I installed the first 2 and these weren’t recognised. I emailed ink factory... Ver más
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Consulta las opiniones de los clientes
Ink Factory is an excellent company to deal with. It is easy delivery, quick, comes through letterbox and is great value. I have been busing them for many years and have never had any issues. Would... Ver más
La empresa ha respondido
Ordered them for new printer said they were compatible .. they arrived promptly and are currently being used in my machine. Good quality great price
Easy to navigate the website and place orders. Ink quality is good and very good prices. Only problem I have is that my printer sill keeps telling me the ink is "low", despite just having replaced t... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Ink Factory
Escrito por la empresa
Serving Customers Online Since 1999
Here at the InkFactory.com we strive to offer one of the largest ranges of ink cartridges, photo paper & printers all at highly competitive prices. Something we have been doing now since 1999, which makes InkFactory.com one of the oldest companies of our kind online today!
We are a family run business employing local staff in our warehouse, customer service and marketing departments.
With hundreds of products available, competitive pricing, special deals and over a decade of knowledge & experience. It’s no wonder our customers come back to us time and again for their printing supplies.
What We Offer
Here at the InkFactory.com we strive to offer one of the largest ranges of ink cartridges, photo paper & printers all at highly competitive prices. Something we have been doing now since 1999, which makes InkFactory.com one of the oldest companies of our kind online today!
We are a family run business employing local staff in our warehouse, customer service and marketing departments.
With hundreds of products available, competitive pricing, special deals and over a decade of knowledge & experience. It’s no wonder our customers come back to us time and again for their printing supplies.
What We Offer
- LIFETIME WARRANTY - all of our ink cartridges come with a LIFETIME WARRANTY
- No risk - everything we sell is covered by our 100% Money-back Guarantee
- Inkjet printer ink cartridge refill kits and special printing papers
- Knowledgeable staff for when you need a question answered
- Your own account area, managed online with complete order history
- Safe & secure high grade website encryption (RC4 128bit) verified by VeriSign Inc
- Credit Card details are NOT stored by us after your order takes place
- Place your order over the phone if needed, Monday to Friday
- No quibble free and easy returns procedure
- Our web site is open 24 hours a day 365 days a year to place an order
Why we are UK's preferred choice for Printer Ink Cartridges
Escrito por la empresa
- 100% No Quibble Money Back Guarantee
- All of our products are back by a "100% no quibble money back guarantee" which means if you are not happy with your purchase we will issue a full refund
- Letterbox Friendly
- 95% of our ink cartridges are packaged in a way that will fit a standard UK letterbox. No more having to queue at a Royal Mail sorting office to collect your parcels or re-arrange delivery!
- Same Day Despatch
- All order placed before 3pm are shipped the same working day
- Talk to Real People
- We have a friendly customer service team based in our offices in Lincoln, drop in, email us or call us anytime within our working hours
Información de contacto
10 Newporte Business Park, Bishops Road , LN2 4SY, Lincoln, Reino Unido
- 0333 344 6843
- support@inkfactory.com
- www.inkfactory.com
4,7
Excelente
17 mil opiniones
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Excellent service with decent prices
Excellent service with decent prices. Highly recommended
7 de septiembre de 2026
Respuesta de Ink Factory
Hi Steven,
We are thrilled to hear that you had a wonderful experience with our customer support and found our rates to be fair. Thank you so much for taking the time to share your feedback and for your warm recommendation!
-InkFactory Customer Service Team
Used Ink Factory product for a good…
Used Ink Factory product for a good number of years it never lets you down
10 de septiembre de 2026
Respuesta de Ink Factory
Hi there,
We are happy to hear that our products have consistently provided you with reliable service over the years. Thank you for your review.
-InkFactory Customer Service Team
Pleased with my order
My order of the ink cartridges arrived promptly and they are working fine in my printer. I would be happy to order some more.
10 de septiembre de 2026
Respuesta de Ink Factory
Hi there,
We are delighted to hear that your ink cartridges arrived quickly and are performing well in your printer. Thank you for your positive feedback and for choosing us for your printing needs. We look forward to helping you with your next order.
-InkFactory Customer Service Team
Respuesta de Ink Factory
Hi there,
We are delighted to hear that you are pleased with the quality of your ink supplies as well as our speedy shipping and careful packaging. Thank you very much for taking the time to share your positive experience with us!
-InkFactory Customer Service Team
Excellent
The ink I required is just what I needed brilliant and with a Fantastic service.
10 de septiembre de 2026
Respuesta de Ink Factory
Hi Karl,
Thank you so much for your wonderful 5-star review! We are absolutely delighted to hear that the cartridges were exactly what you were looking for and that our team provided you with such an outstanding experience. Your positive feedback means a lot to us, and we look forward to helping you with your future printing needs.
-InkFactory Customer Service Team
The worst company Ive ever dealt with.
The worst company Ive ever dealt with.
Still not received my promised refund when I've returned the ink cartridges as well..
Will never use this firm ever again and will never recommend to anyone.
10 de septiembre de 2026
Respuesta de Ink Factory
Hi Sue,
We’re sorry to hear about your experience and understand your frustration with the delay in receiving your refund.
We can confirm that your refund has now been processed on our end. The time it takes for the funds to appear in your account will depend on your bank’s processing times.
We sincerely apologise for the inconvenience and disappointment caused. This is not the level of service we aim to provide, and we appreciate you bringing this matter to our attention.
-Inkfactory customer service
great service and great quality
9 de septiembre de 2026
All order executed as requested and…
All order executed as requested and delivered as stated.
10 de septiembre de 2026
Very pleased with quality of ink…
Very pleased with quality of ink cartridges. Good price. Speedy delivery
8 de septiembre de 2026
Supply was quick and efficient
16 de septiembre de 2026
Ordered them for new printer said they…
Ordered them for new printer said they were compatible .. they arrived promptly and are currently being used in my machine. Good quality great price
16 de septiembre de 2026
Prompt processing and delivery of…
Prompt processing and delivery of purchase.
Fairly easy to order.
16 de septiembre de 2026
Abysmal company I ordered inks from…
Abysmal company I ordered inks from them and they don't work sent 3 emails no response, tried phoning no chance. They have taken my money and have not given me inks that work in my printer. I have asked for a refund but I suspect I have lost my money
5 de octubre de 2026
Opinión espontánea
Respuesta de Ink Factory
Hi Malcolm,
We're very sorry to hear about your experience and understand your frustration. This is certainly not the level of service we aim to provide.
We can confirm that we have contacted you directly by email regarding your concerns so we can investigate the issue with the cartridges and work towards a suitable resolution. Please check your inbox, including your spam or junk folder, for our message.
We take all customer concerns seriously and would like the opportunity to put this right. Once we receive your reply, we will do our best to resolve the matter as quickly as possible.
-InkFactory Customer Service Team
Respuesta de Ink Factory
Hi there,
Thank you for the fantastic 5-star rating. We are so pleased to hear that your experience with our ordering process was smooth, our shipping was prompt, and our pricing met your expectations. Your feedback means a lot to us!
-InkFactory Customer Service Team
Good value for money
The replacement cartridges were indeed compatible with my printer. I would definitely buy from this site again.
8 de septiembre de 2026
Respuesta de Ink Factory
Hi there,
We are so glad to hear that the replacement products worked perfectly with your device and met your expectations. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future!
-InkFactory Customer Service Team
this was my first time dealing with the…
this was my first time dealing with the ink factory. I was impressed with the offer of buy one set get one set free. It was easy to process my order and it duly arrived on time and as described. I would recommend this company and will certainly shop with them in future.
8 de septiembre de 2026
Respuesta de Ink Factory
Hi Peter,
Thank you for your fantastic review and for choosing InkFactory for your first order.
We're delighted to hear that you were impressed with our buy one get one free offer, found the ordering process straightforward, and that your order arrived on time exactly as expected. It's especially rewarding to know that you would recommend us and plan to shop with us again in the future.
We truly appreciate your support and look forward to serving you again soon.
-InkFactory Customer Service Team
Easy transaction
Easy transaction. Delivery arrived as expected. Product fit for purpose.
14 de septiembre de 2026
Respuesta de Ink Factory
Hi there,
We are glad you enjoyed your experience. Thank you for your positive feedback regarding our seamless purchasing process, punctual shipping, and suitable items.
-InkFactory Customer Service Team
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