Excellent service went above and beyond what was expected. I ordered wrong cartridges for my printer, only realised when I installed the first 2 and these weren’t recognised. I emailed ink factory... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ink Factory is an excellent company to deal with. It is easy delivery, quick, comes through letterbox and is great value. I have been busing them for many years and have never had any issues. Would... Ver más
La empresa ha respondido
Ordered them for new printer said they were compatible .. they arrived promptly and are currently being used in my machine. Good quality great price
Easy to navigate the website and place orders. Ink quality is good and very good prices. Only problem I have is that my printer sill keeps telling me the ink is "low", despite just having replaced t... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Ink Factory
Escrito por la empresa
Serving Customers Online Since 1999
Here at the InkFactory.com we strive to offer one of the largest ranges of ink cartridges, photo paper & printers all at highly competitive prices. Something we have been doing now since 1999, which makes InkFactory.com one of the oldest companies of our kind online today!
We are a family run business employing local staff in our warehouse, customer service and marketing departments.
With hundreds of products available, competitive pricing, special deals and over a decade of knowledge & experience. It’s no wonder our customers come back to us time and again for their printing supplies.
What We Offer
Here at the InkFactory.com we strive to offer one of the largest ranges of ink cartridges, photo paper & printers all at highly competitive prices. Something we have been doing now since 1999, which makes InkFactory.com one of the oldest companies of our kind online today!
We are a family run business employing local staff in our warehouse, customer service and marketing departments.
With hundreds of products available, competitive pricing, special deals and over a decade of knowledge & experience. It’s no wonder our customers come back to us time and again for their printing supplies.
What We Offer
- LIFETIME WARRANTY - all of our ink cartridges come with a LIFETIME WARRANTY
- No risk - everything we sell is covered by our 100% Money-back Guarantee
- Inkjet printer ink cartridge refill kits and special printing papers
- Knowledgeable staff for when you need a question answered
- Your own account area, managed online with complete order history
- Safe & secure high grade website encryption (RC4 128bit) verified by VeriSign Inc
- Credit Card details are NOT stored by us after your order takes place
- Place your order over the phone if needed, Monday to Friday
- No quibble free and easy returns procedure
- Our web site is open 24 hours a day 365 days a year to place an order
Why we are UK's preferred choice for Printer Ink Cartridges
Escrito por la empresa
- 100% No Quibble Money Back Guarantee
- All of our products are back by a "100% no quibble money back guarantee" which means if you are not happy with your purchase we will issue a full refund
- Letterbox Friendly
- 95% of our ink cartridges are packaged in a way that will fit a standard UK letterbox. No more having to queue at a Royal Mail sorting office to collect your parcels or re-arrange delivery!
- Same Day Despatch
- All order placed before 3pm are shipped the same working day
- Talk to Real People
- We have a friendly customer service team based in our offices in Lincoln, drop in, email us or call us anytime within our working hours
Información de contacto
10 Newporte Business Park, Bishops Road , LN2 4SY, Lincoln, Reino Unido
- 0333 344 6843
- support@inkfactory.com
- www.inkfactory.com
4,7
Excelente
17 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I always order from Ink Factory as…
I always order from Ink Factory as they're a really good price and always work in my printer even though they're only compatible and not genuine Epson cartridges
14 de septiembre de 2026
First Class service
First Class service, quality products at economical prices - what more could one ask for?
7 de septiembre de 2026
Very easy to order & find the correct…
Very easy to order & find the correct ink for my printer
14 de septiembre de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Does what it says on the tin
7 de septiembre de 2026
Respuesta de Ink Factory
Hi Peter,
Thank you for your review. We're delighted to hear that our product did exactly what you expected.
We appreciate your support and look forward to serving you again in the future.
-InkFactory Customer Service Team
Good product at a good price
Good product at a good price, bought many times from Ink Factory. Always efficient, quick delivery.
14 de septiembre de 2026
I found that ink cheap here
I found that ink cheap here, and it works perfectly
7 de septiembre de 2026
Very Poor First Experience
I placed an order for the first time and paid extra for Priority delivery. Goods ordered 30th September and not received by 2nd October, so called and left after waiting 30 mins on hold. Have tried calling again on Monday 5th October and been on hold over 1 hour and 10 mins, with still no one answering. Although a great price, I am severley disappointed with lack of goods and even poorer wait times on phone. Not impressed.
5 de octubre de 2026
Opinión espontánea
Respuesta de Ink Factory
Hi Jason,
We're sorry to hear that your order did not arrive as expected and that you experienced such long wait times when trying to contact us. We completely understand how frustrating this must have been, especially after paying for priority delivery.
We would very much like to investigate this for you, but we have been unable to identify your order from your review. We have reached out requesting your order number or the email address associated with the purchase so that we can locate your order and resolve the issue as quickly as possible.
We look forward to hearing from you and helping to get this matter resolved.
-InkFactory Customer Service Team
Excellent service as always
Excellent service as always , fast delivery, very good value. Thank you
14 de septiembre de 2026
The overall service is brilliant and…
The overall service is brilliant and the quality of the cartridges are excellent. They are just as good as the original brand at a fraction of the cost.
14 de septiembre de 2026
Respuesta de Ink Factory
Hi Derek,
Thank you for your review and for highlighting our attention to detail.
We work hard to ensure that every order is processed accurately and delivered with the highest level of care, so it's wonderful to know that this was reflected in your experience. Your feedback means a great deal to our team.
We appreciate your support and look forward to serving you again in the future.
-InkFactory Customer Service Team
Good quality ink at a good price
Easy to navigate the website and place orders. Ink quality is good and very good prices. Only problem I have is that my printer sill keeps telling me the ink is "low", despite just having replaced the cartridges.
7 de septiembre de 2026
Respuesta de Ink Factory
Hi,
Thank you for taking the time to leave us a review.
We're delighted that our attention to detail stood out to you. Providing accurate products, reliable service, and a smooth customer experience is always our goal, so it's great to know we met your expectations.
Thank you for choosing InkFactory. We look forward to assisting you again soon.
-InkFactory Customer Service Team
Quality Ink in a hurry
super fast delivery and good quality ink. Vibrant colours.
7 de septiembre de 2026
Just back from holiday and put new…
Just back from holiday and put new cartridges in and it keeps telling me ink is low. Removed them and started again and keeps saying the same thing
7 de septiembre de 2026
Respuesta de Ink Factory
Hi there,
Thank you for your review. We're sorry to hear that your printer continued to report low ink levels after installing the new cartridges.
Upon reviewing your case, we can confirm that a replacement has now been processed to help resolve the issue. We understand how frustrating this must have been, especially after returning from holiday and expecting the cartridges to work correctly.
Customer satisfaction is very important to us, and we hope the replacement resolves the problem. If you experience any further difficulties, please don't hesitate to contact us and we'll be happy to assist.
-InkFactory Customer Service Team
the item is as advertised
the item delivered as promisedand is good as advertised
9 de septiembre de 2026
Had the inks in stock
Had the inks in stock. Sent out quickly. Price good. Website easy to use
3 de septiembre de 2026
Respuesta de Ink Factory
Hi Claire
We appreciate your feedback! We're happy to hear that our easy website, fair prices, stock, and quick shipping met your needs.
-InkFactory Customer Service Team
Quick turnaround and competitively…
Quick turnaround and competitively priced products..will certainly use again.
10 de julio de 2026
Respuesta de Ink Factory
Hi Paul,
Thank you for the great feedback! We are happy to hear that our swift service and affordable options met your expectations well.
-InkFactory Customer Service Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.