Excellent service went above and beyond what was expected. I ordered wrong cartridges for my printer, only realised when I installed the first 2 and these weren’t recognised. I emailed ink factory... Ver más
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Consulta las opiniones de los clientes
Ink Factory is an excellent company to deal with. It is easy delivery, quick, comes through letterbox and is great value. I have been busing them for many years and have never had any issues. Would... Ver más
La empresa ha respondido
Ordered them for new printer said they were compatible .. they arrived promptly and are currently being used in my machine. Good quality great price
Easy to navigate the website and place orders. Ink quality is good and very good prices. Only problem I have is that my printer sill keeps telling me the ink is "low", despite just having replaced t... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Ink Factory
Escrito por la empresa
Serving Customers Online Since 1999
Here at the InkFactory.com we strive to offer one of the largest ranges of ink cartridges, photo paper & printers all at highly competitive prices. Something we have been doing now since 1999, which makes InkFactory.com one of the oldest companies of our kind online today!
We are a family run business employing local staff in our warehouse, customer service and marketing departments.
With hundreds of products available, competitive pricing, special deals and over a decade of knowledge & experience. It’s no wonder our customers come back to us time and again for their printing supplies.
What We Offer
Here at the InkFactory.com we strive to offer one of the largest ranges of ink cartridges, photo paper & printers all at highly competitive prices. Something we have been doing now since 1999, which makes InkFactory.com one of the oldest companies of our kind online today!
We are a family run business employing local staff in our warehouse, customer service and marketing departments.
With hundreds of products available, competitive pricing, special deals and over a decade of knowledge & experience. It’s no wonder our customers come back to us time and again for their printing supplies.
What We Offer
- LIFETIME WARRANTY - all of our ink cartridges come with a LIFETIME WARRANTY
- No risk - everything we sell is covered by our 100% Money-back Guarantee
- Inkjet printer ink cartridge refill kits and special printing papers
- Knowledgeable staff for when you need a question answered
- Your own account area, managed online with complete order history
- Safe & secure high grade website encryption (RC4 128bit) verified by VeriSign Inc
- Credit Card details are NOT stored by us after your order takes place
- Place your order over the phone if needed, Monday to Friday
- No quibble free and easy returns procedure
- Our web site is open 24 hours a day 365 days a year to place an order
Why we are UK's preferred choice for Printer Ink Cartridges
Escrito por la empresa
- 100% No Quibble Money Back Guarantee
- All of our products are back by a "100% no quibble money back guarantee" which means if you are not happy with your purchase we will issue a full refund
- Letterbox Friendly
- 95% of our ink cartridges are packaged in a way that will fit a standard UK letterbox. No more having to queue at a Royal Mail sorting office to collect your parcels or re-arrange delivery!
- Same Day Despatch
- All order placed before 3pm are shipped the same working day
- Talk to Real People
- We have a friendly customer service team based in our offices in Lincoln, drop in, email us or call us anytime within our working hours
Información de contacto
10 Newporte Business Park, Bishops Road , LN2 4SY, Lincoln, Reino Unido
- 0333 344 6843
- support@inkfactory.com
- www.inkfactory.com
4,7
Excelente
17 mil opiniones
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Respuesta de Ink Factory
Hi Andrew,
Thanks for the great feedback!
It's wonderful to know that you were pleased with both the product and the speedy delivery. We really appreciate you choosing InkFactory and hope to see you again soon.
-InkFactory Customer Service Team
Respuesta de Ink Factory
Hi Susan,
We're so pleased to hear that you are happy with the inks, the pricing, and the speed of delivery. Thank you for your positive feedback!
-InkFactory Customer Service Team
Absolute rubbish
Absolute rubbish, cartridges did not work in my printer! Waited more than an hour on the phone to speak to customer services, never answered. Phoned several more times and got cut off each time. No reply to emails. Do not buy from this company!!!!
28 de septiembre de 2026
Opinión espontánea
Respuesta de Ink Factory
Thank you for your feedback. We are very sorry to hear about your experience.
We take comments like these seriously and would like the opportunity to investigate both the cartridge issue and your attempts to contact us. Unfortunately, we have been unable to identify your order from your review.
Please reach out to us with your order number and the email address used for the purchase so we can look into this matter and work towards a resolution as quickly as possible.
We appreciate the chance to address your concerns and assist further.
-InkFactory Customer Service Team
I ordered rwo sets of printer inks but
I ordered rwo sets of printer inks but
PRINTERINKS did not put my correct address consequently I waited weeks for my order but it was sent back to Printerinks and I ended up with nothing. The order was cancelled and they returned my money. I will never order from them again.
8 de septiembre de 2026
Respuesta de Ink Factory
Thank you for your feedback. We are sorry to hear about your experience.
Unfortunately, your order was returned to us by the courier due to an incorrect address, which prevented the parcel from being delivered. The returned parcel was received, your order was cancelled and a full refund was processed.
We understand how disappointing this situation was and apologise for the inconvenience caused.
-InkFactory Customer Service Team
Efficient service great price
7 de septiembre de 2026
Respuesta de Ink Factory
Hi Ruth,
Thank you for taking the time to leave us a review. It’s great to hear that you were happy with both the service and the price.
We know how important it is to make ordering simple and straightforward, while still offering good value, so it’s lovely to know we got that right for you. We really appreciate your support and hope to serve you again soon.
-InkFactory Customer Service Team
Respuesta de Ink Factory
Hi Mr Pettinger,
Thank you for the fantastic feedback!
We're delighted to hear that you were pleased with the quick delivery, great value, and excellent print quality. It's always rewarding to know our products are delivering the results our customers expect.
We appreciate your support and look forward to serving you again.
-InkFactory Customer Service Team
Excellent value for money
7 de septiembre de 2026
Respuesta de Ink Factory
Hi Jean,
We're delighted you found our offering to be of excellent value. We appreciate your positive feedback!
-InkFactory Customer Service Team
Respuesta de Ink Factory
Hi Tim,
Thank you for your wonderful review! We're so pleased to hear that you are happy with the product and that it was dispatched quickly. We appreciate your positive feedback!
-InkFactory Customer Service Team
I needed advice
I needed advice about different cartridges for a new printer. Quickly given and order received quickly.
7 de septiembre de 2026
Respuesta de Ink Factory
Hi there,
We're so glad we could assist you with your cartridge needs and that your order arrived quickly. We appreciate your positive feedback!
-InkFactory Customer Service Team
Brilliant service,havent used inks yet
7 de septiembre de 2026
Respuesta de Ink Factory
Hi Janet,
Thanks so much for your kind words. We’re really pleased to hear that the service has made a good impression so far, even if the inks are still waiting for their first outing!
We hope everything works perfectly when you get around to using them. Thanks again for choosing us and for taking the time to share your experience.
-InkFactory Customer Service Team
The inks to get
Just what I needed seemless transition and truly professional outlook on the whole transaction great price too!!!
7 de septiembre de 2026
Respuesta de Ink Factory
Hi John,
We are so pleased to hear that your entire transaction was seamless and professional, and that you found the price to be great! Thank you for your wonderful feedback.
-InkFactory Customer Service Team
Price was good and delivery was excellent
Price was good and delivery was excellent.
I will definitely use you again in future and can totally recommend your company.
Thank you
Brian Guest
7 de septiembre de 2026
Respuesta de Ink Factory
Hi there,
Thank you so much for such a lovely review. It’s especially nice to hear that you were happy with both the price and the delivery, and that you’d choose to use us again.
We really appreciate the recommendation. Knowing you had a smooth experience from ordering through to delivery is exactly what we hope for, and we’ll be very happy to look after you again when you need us.
Thanks again for your support.
-InkFactory Customer Service Team
Respuesta de Ink Factory
Hi there! Thanks for the great feedback. We’re glad you’re happy with the quality of the inks and that your order reached you quickly. We really appreciate your support!
-InkFactory Customer Service Team
Work perfectly
Easy to order on line, fast delivery at great prices.
Work perfectly too so what more do you need?
4 de septiembre de 2026
Respuesta de Ink Factory
Hi, Peter! We're so pleased to hear that ordering online was quick and easy, and that your order arrived promptly at a great price. Even better, we're delighted to know that everything is working perfectly!
-InkFactory Customer Service Team
Excellent quick service
3 de septiembre de 2026
Respuesta de Ink Factory
Hey there, Richard! Thank you for your great review! We're delighted to hear that you were pleased with our quick service. We really appreciate your support and look forward to helping you again soon.
-InkFactory Customer Service Team
Fast delivery and good price.
4 de septiembre de 2026
Respuesta de Ink Factory
Hi, Danny! Thanks for your kind feedback. It's great to hear that your order arrived quickly and that you found our prices competitive. We hope to see you again soon.
-InkFactory Customer Service Team
FAST delivery
Quick delivery meant I could finish paperwork on time. Thank you
4 de septiembre de 2026
Respuesta de Ink Factory
Hi there, Janice! Thank you for your kind review! We're delighted to hear that our quick delivery helped you complete your paperwork on time. We appreciate your support and are pleased we could help when you needed it most.
-InkFactory Customer Service Team
EAsy to use!
1 de junio de 2026
Respuesta de Ink Factory
Hi, Steve! Thanks for your feedback! It's great to know that you found everything easy and straightforward. We appreciate your support and hope to see you again soon.
-InkFactory Customer Service Team
Easy to order
Easy to order. Quick delivery. Very good product at competitive price. Highly recommend.
25 de agosto de 2026
Respuesta de Ink Factory
Hi there! Thanks for the great feedback! It's wonderful to hear that ordering was smooth, delivery was quick, and the product met your expectations at a great price. We really appreciate your recommendation and support.
-InkFactory Customer Service Team
When my order went missing you resent…
When my order went missing you resent it very quickly.
4 de septiembre de 2026
Respuesta de Ink Factory
Hi, Derek! Thank you for your review. We're pleased to hear that our team was able to quickly arrange a replacement when your original order went missing. We appreciate your patience and are glad we could resolve the issue promptly.
-InkFactory Customer Service Team
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