Lirim and Adam came for my HIU servicing today. Both of them are really professional and friendly. Very knowledgeable as well. My heating unit temperature is stuck at a cold temperature and coming f... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I managed a site that Insite Energy assist with and Dhaiya Kaur in the Planning team successfullly helped to arrange an urgent inspection for one of my residents without hot water. The speedy respo... Ver más
La empresa ha respondido
Thank you to Luke for attending today and doing a fantastic job. He arrived promptly, diagnosed the issue quickly, and had our hot water back on almost instantly. He was professional, friendly, and ex... Ver más
La empresa ha respondido
The company made all the difference. Darren is a truly charismatic, professional and genuinely nice guy. He made sure everything was taken care of, and didn’t mind staying a little longer to make sure... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de energía
- también en la categoría
- Empresa de energía termal
- Equipos y soluciones de energía
- Ingeniero
- Proveedor de energía renovable
- Servicios de la vivienda
Escrito por la empresa
Welcome to Insite Energy, your award-winning heat network services provider. We take care of metering, billing, and maintenance for heat network utilities across over 40,000 homes nationwide on behalf of your heat supplier.
We're committed to our residents
Escrito por la empresa
- Simple self-serve with 'my insite' and KURVE
- Top up, view bills and statements, or set up automatic payments. You can do all in one place via our customer portals, designed for convenience and clarity.
- Clear, accessible billing and guidance
- We break down complex energy charges and heat network costs to help you better understand what you're paying for and how to manage it.
- Tips, updates, and answers on our website
- From saving energy to understanding your system, our website is a great place to get practical advice and insights tailored for heat network residents.
Información de contacto
Studio 4, Stuart House, PE1 5DD, Peterborough, Reino Unido
- 0333 344 3903
- Contact us via our webforms: https://insite-energy.co.uk/residents/manage-account/
- www.insite-energy.co.uk
Winter updates you don't want to miss
4,7
Excelente
4 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 97% de las opiniones negativas
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Kieran
Kieran was professional, friendly and knowledgeable, and took the time to make sure everything was working properly before leaving. He also explained what he was doing clearly and made the whole process straightforward and hassle-free. Very happy with the service!
17 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your kind feedback and for taking the time to leave Kieran a review. Much appreciated!
Great service from Luke
14 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your feedback and for leaving Luke a review!
Glen was really nice :) thoughtful and…
Glen was really nice :) thoughtful and explained everything
14 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for taking the time to leave Glen a review. Much appreciated!
We have been having an issue with our…
We have been having an issue with our hot water within the HIU and nobody could help us except Darren. Darren was absolutely phenomenal with the support and in explaining everything to us in the best way possible. He kept on until it got fixed, cant thank him enough as he is a true testament to an amazing work ethic and customer service.
14 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your kind feedback. We're delighted to hear that Darren was able to resolve the issue and provide such excellent support throughout.
Glen was really nice and explained…
Glen was really nice and explained every step
14 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your feedback and for leaving Glen a review!
It was great
14 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your kind feedback!
Good and efficient
Good and efficient!
Glenn was great, knew what he was doing and explained what was needed.
14 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for taking the time to leave Glen a review. Much appreciated!
Thank you very much Luke and Sidon for…
Thank you very much Luke and Sidon for installing the C things billing system!
13 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your review!
Great service and friendly
Jamal provided an excellent service. Very friendly and insightful and showed me what he was working on and explained his process.
13 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for taking the time to leave Jamal a review. Much appreciated!
Very responsive group to your queries…
Very responsive group to your queries and concerns - however I feel that the heating charges are high- considering that it was a single occupancy flat.
12 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your feedback. We're pleased to hear that you found our team responsive to your queries and concerns. We appreciate your comments regarding the heating charges. Your feedback is valuable and will be taken into consideration as we continue to review our services.
Great service!
Great service!
The engineer was professional, friendly and efficient. Everything was done quickly and the work area was left clean and tidy. Thanks David(?)
11 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your feedback and for taking the time to leave a review!
Lirim was very polite and efficient
Lirim was very polite and efficient. An absolute credit to your company.
11 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your kind words, we'll ensure your feedback is passed in to Lirim!
Lirim Seci was quick
Lirim Seci was quick, efficient and friendly
11 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your feedback and for leaving Lirim a review.
lirim seci had an brilliant experience…
lirim seci had an brilliant experience fast worker
11 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for taking the time to leave Lirim a review!
Kieron provided a great service and was…
Kieron provided a great service and was very kind. He fixed all our problems.
He was very friendly
11 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your kind feedback and for leaving a review.
Lirim arrived promptly to the…
Lirim arrived promptly to the appointment and worked quickly and efficiently leaving no mess behind at all. He provided a friendly yet professional experience overall Very impressed with the service would highly recommend.
11 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your feedback and for leaving Lirim a review. Much appreciated!
Lirin Seci was very professional
Lirin Seci was very professional, friendly and communicated very well. Replaced our meter quickly and did an amazing job. 100% Reccomend.
11 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for taking the time to leave Lirim such kind feedback!
The engineer was very friendly and…
The engineer was very friendly and skilled. Was able to explain and resolve the issue quickly. He also ensured to check that the issue will not repeat
7 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your feedback and for taking the time to leave a review. Much appreciated.
Hot water matter
Darren was great help, fixed my hot water issue in a matter of minutes and kept me updated throughout the process. Many thanks!
7 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your feedback, We're pleased to here that Darren was able to fix your hot water issue quickly!
Kieran come to my apartment and fixed…
Kieran come to my apartment and fixed the HIU problem swiftly. Very nice and polite person!
7 de agosto de 2026
Opinión espontánea
Respuesta de Insite Energy
Thank you for your feedback and for leaving Kieran a review. Much appreciated!
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