Lirim and Adam came for my HIU servicing today. Both of them are really professional and friendly. Very knowledgeable as well. My heating unit temperature is stuck at a cold temperature and coming f... Ver más
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Lirim and Adam came for my HIU servicing today. Both of them are really professional and friendly. Very knowledgeable as well. My heating unit temperature is stuck at a cold temperature and coming f... Ver más
La empresa ha respondido
I managed a site that Insite Energy assist with and Dhaiya Kaur in the Planning team successfullly helped to arrange an urgent inspection for one of my residents without hot water. The speedy respo... Ver más
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Thank you to Luke for attending today and doing a fantastic job. He arrived promptly, diagnosed the issue quickly, and had our hot water back on almost instantly. He was professional, friendly, and ex... Ver más
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The company made all the difference. Darren is a truly charismatic, professional and genuinely nice guy. He made sure everything was taken care of, and didn’t mind staying a little longer to make sure... Ver más
La empresa ha respondido
Welcome to Insite Energy, your award-winning heat network services provider. We take care of metering, billing, and maintenance for heat network utilities across over 40,000 homes nationwide on behalf of your heat supplier.
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Studio 4, Stuart House, PE1 5DD, Peterborough, Reino Unido

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Very smooth and efficient service. Lirim and his colleague were very professional, explained everything clearly and left nothing unchecked. Would recommend.

Respuesta de Insite Energy
Luke and Lirim were very helpful. They quickly done the diagnostics and confirmed there was no fault in our system. Furthermore they clearly explained everything I wanted to know and answered all our queries kindly.

Respuesta de Insite Energy
Peterson was amazing came early was super quick and gentle when he talks and exsplained everything easily. He was respectful and lovely to talk to. Thank you ❤️

Respuesta de Insite Energy
Our boiler was broken and hot water was not coming through. This problem has been lasting for months. At first the water was just not hot enough, but later the hot water went off completely.
Then the company sent Luka here to fix it. Luka is very helpful. He found out the true reason is that the valve was a little stuck, stopping the flow of the hot water. He changed a new valve for us and now the hot water works perfectly fine.

Respuesta de Insite Energy
Darren was super helpful, professional and worked around the job in hand even though I had to be on business calls in the background. Super lovely guy! 5stars!

Respuesta de Insite Energy
Luke, the engineer helped us resolved the hot water issue finally. It is really glad to have a nice and efficient engineer to help.

Respuesta de Insite Energy
Luke was extremely polite and helpful with the maintenance check today

Respuesta de Insite Energy
Jamal and Lirim are very kind and effective for control

Respuesta de Insite Energy
Jamal and Lirim were great. Lovely interacting with them.

Respuesta de Insite Energy
Jamal and Lirim came to deliver a service on time and were very friendly and professional

Respuesta de Insite Energy
Super service from Jamar and Litim.
Professional, knowledgeable and friendly.

Respuesta de Insite Energy
Excellent service. Engineer named Lucas visited my apartment and fixed the issue in a quick time.

Respuesta de Insite Energy
I’d like to recognise Darren for the outstanding service he provided during his visit to our flat.
After weeks of trying to get our comfort cooling restored, Darren was the first engineer who truly took ownership of the problem. Rather than simply carrying out the standard checks, he went above and beyond to investigate thoroughly. He spent the time needed to understand the issue, tested multiple possibilities, explained everything clearly, and even made adjustments outside our apartment to help narrow down the root cause.
Thanks to his persistence and technical expertise, we finally started getting some cooling back.
Darren was professional, knowledgeable, patient and genuinely committed to helping us. It’s rare to come across someone who shows that level of dedication and care for resolving a customer’s problem.
A huge thank you, Darren. You’re a real credit to Insite Energy, and I sincerely hope your efforts are recognised.

Respuesta de Insite Energy
Darren from Insite Energy was extremely helpful and very professional

Respuesta de Insite Energy
Lirim Seci was an absolute professional when it came to the installation of the equipment. Didn’t make a mess, lovely gentleman all around!
Would highly recommend him to anyone who needs things done on their house!

Respuesta de Insite Energy
Lirim Seci was superb on the task! Very ambient personality.

Respuesta de Insite Energy

Respuesta de Insite Energy
Darren has been extremely helpful and provided plenty of useful tips about water conservation and consumption in our household. Highly recommend his services.

Respuesta de Insite Energy
Darren (the engineer running the HIU inspection) was great. Quick, efficient, polite and accommodating. Excellent service.

Respuesta de Insite Energy
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