It was a change to be able to have a chat and a laugh, The plan I was signing up to was fully explained by the guy who's name I have forgotten of which I apologise. Yes this discussion was very plea... Ver más
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Consulta las opiniones de los clientes
Company has set up a payment plan which they then cancelled 'by accident' to proceed with a text message asking me to make payments. Eventually sorted now. It's only taken 3 months of back and forth p... Ver más
The lady I spoke with was extremely polite and understanding throughout our conversations. A real pleasure to have this opportunity to speak to someone with all these qualities even though as a fami... Ver más
Your call handler was excellent, his name is Rich, friendly & patient, a good listener- & led me through the payment process very well & even gave me extra tips. The man's a credit to Intrum.
Información sobre la empresa
Escrito por la empresa
Intrum strives to be the UK’s most ethical debt purchase and collection company. If we have contacted you about a debt, that means we have purchased it from your original bank or creditor and the balance is now owed to us. We want to work with you...
Información de contacto
The Omnibus Building, Lesbourne Road , RH2 7JP, Reigate, Reino Unido
- 01737 237370
- www.intrum.co.uk
- www.intrum.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 8% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thank you Sonia
Sonia was helpful, professional and kind during our call. She gave me a good understanding of my options. Very pleasant and understanding.
Good Customer Care.
Sonia provides an exellent service not to go unnoticed.
good experience with Richard
I had very good experience with Richard, he is fantastic person very helpful and understanding . THANK YOU
Lady on the phone was very friendly and…
Lady on the phone was very friendly and helpful
Friendly
Friendly, professional, understanding and caring customer service representative.
Extremely friendly
Extremely friendly, helpful and understanding staff.
Happy with the service very help
Very helpful understanding and polite.
Very helpful understanding and polite.
Great customer service
Great customer service very friendly and helpful.
A Decent Debt Collection Agency
Intrum understand that you are human and times can be hard. They work with you to find the best solution for your circumstances.
Really reliable
Very polite staff and helpful with allowing yourself to understand any queries you may have regard the issues you could be facing knowing myself not wanting to speak with anyone about anything I was able to speak and get answers to my questions
Friendly lady helpful and understanding
Friendly lady helpful and understanding
Was very helpful the lady on the phone
Lady was really helpful and empathetic on the phone
Received a call from Sonya
Received a call from Sonya, she advised me of a missed payment and helped me to get that paid off, she made sure that I could 100% still afford the payment before I made it, she was very polite and respectful of both my personal and financial situations and fully understood what my current situation was, when the phone cut off she took the time to call me back and finish the call instead of leaving it.
Very happy with the service today.
The person was helpful and explained…
The person was helpful and explained clearly.
I would like to show my appreciation to…
I would like to show my appreciation to a member of your staff (Sonia) who was extremely helpful and made me feel debt free as recently paid house off so now mortgage free as had some inheritance from both my parents. So I am the happiest person on earth right now.
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