It was a change to be able to have a chat and a laugh, The plan I was signing up to was fully explained by the guy who's name I have forgotten of which I apologise. Yes this discussion was very plea... Ver más
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Consulta las opiniones de los clientes
Disgusting Company… first I heard from This company was from my son “ dad I keep getting txt on my phone from these people saying you “Steven.” Owe them money and you need to pay .. I called them up... Ver más
The lady I spoke with was extremely polite and understanding throughout our conversations. A real pleasure to have this opportunity to speak to someone with all these qualities even though as a fami... Ver más
Your call handler was excellent, his name is Rich, friendly & patient, a good listener- & led me through the payment process very well & even gave me extra tips. The man's a credit to Intrum.
Información sobre la empresa
Escrito por la empresa
Intrum strives to be the UK’s most ethical debt purchase and collection company. If we have contacted you about a debt, that means we have purchased it from your original bank or creditor and the balance is now owed to us. We want to work with you...
Información de contacto
The Omnibus Building, Lesbourne Road , RH2 7JP, Reigate, Reino Unido
- 01737 237370
- www.intrum.co.uk
- www.intrum.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 8% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A bunch of iodiots.
They harass people who owe them nothing. They are incapable of understanding the regulations they are meant to follow. They are the lowest of the low.
I spoke to Gamze.
I spoke to Gamze.
I was being harassed for £10,502 from 25 years ago that wasn't even my debt with Lloyds bank. Same name, different person......
Gamze sorted this out for me in one phonecall and confirmed it was a mistake from Lloyds bank...
Fantastic customer service from her
Account was paid in full in August 24…
Account was paid in full in August 24 they still put a default on in June 25? Ongoing conplaint.
Great customer service and support
Great customer service and support, staff are sympathetic and very understanding whilst being friendly and professional.
Intrum UK
Wish there was a choice for 0 star these ppl keep harassing me for a supposed loan owed to NatWest Ive NEVER had any sort of dealings with NatWest apart from using their cash machine to withdraw cash and this despicable company keeps harassing me I spoke to action fraud who advised me to check with clear score if that so called debt is registered with them and Lo & behold it’s not, these scums makes me sick
5 Star Customer Service from your colleague CLAIRE
Your Colleague,CLAIRE gave OUTSTANDING customer service. Very knowledgeable and patient 5 STAR
They are there to listen and understand your feelings.
I felt very at ease with the lady I spoke to she was very understanding and listened to what I said the out come was very positive for me
Confirmation of payment’s completed
Grateful for the reduction and the possibility of paying in three intervals. However I’ve not received an email/letter to confirm that payment has been fully paid. Also with this the agreement that my credit rating will have a positive impact. Although not fully but partial as I was informed.
I have definitely not had any trouble…
I have definitely not had any trouble with Intrum they all Work with you not against you. I find this Company very helpful in there Professional Manner, understanding, and kindness and they have always been Considerate to me 100%
They sent someone to my home while I…
They sent someone to my home while I was at work my wife was at home and she isn't well this worried her very much she phoned me to give me the details so I phoned them, apparently it was a debt from 20 years ago to TSB I didn't owe anyway and if I did it would be status barred she lady on the phone comfired this so I asked why send someone for a barred debt she made out a company called resolve instructed them to coll the money so they didn't know it was barred, total rubbish it's the same company, I did lose my temper and litte and told her not to send anyone else or any more letters about this and that this has really upset my ill wife and stop chasing debts that are barred and that the company only pays £1 per £100 to buy the debt. I did apologise after for getting angry with her as she's only doing her job and assures me I will hear nothing else about it
Friendly and understanding
Friendly and understanding staff. The gentleman put me at ease and went over and beyond to ensure I was happy!
Avoid scammers!!!Thanks feedback
Avoid scammers!!!Thanks feedback, it helped me avoid fraud. Everything is identical. My account was closed more than 15 years ago. "Intrum" sent me a debt collection letter.
Understanding rep very helpful
The representitive Claire who was professional understanding and kind.
I found them to be unreasonable even…
I found them to be unreasonable even when trying to settle a debt. Furthermore some of there staff are very poorly trained and down right rude.
understanding ,willing to listen
understanding ,willing to listen , achieved my request with no problems
Super friendly helpful and supportive 😀
Very polite and thorough
Very polite and thorough operatives who are always extremely helpful.
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