I emailed them for the filters I need for my machine, they emailed me back with the link to buy the filters. They were very prompt and they couldn’t do enough for me. The Titan is an awesome window cl... Ver más
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Consulta las opiniones de los clientes
From my initial enquiry about replacement parts and the prompt and very helpful response from Joseph the service I received was very good. The only reason that I didn't give five stars was because of... Ver más
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Great customer experience. They took me through step by step and made sure I got a custom system that suited my needs. They even advised against more expensive options that I suggested because they wo... Ver más
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I have no problems with this company. Products are great, despatched quickly without fuss. I've dropped a star because they use DHL. I've never not had a problem with them, absolutely useless lying co... Ver más
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Información sobre la empresa
Escrito por la empresa
Housed in Wiltshire, England, our advanced production facility is the creative forge where all the Reach & Wash® systems by Ionic Systems are brought to life. As the originators of the revolutionary Reach & Wash® system, we've forever transformed the safety and efficiency landscape for window cleaners globally. Our commitment to relentless innovation continues to fuel our growth and portfolio diversification. Testament to this are our groundbreaking creations like the Foamion softwashing system and the groundbreaking Roof Wand. These innovative products showcase our dedication to enhancing cleaning solutions while maintaining our focus on safety and effectiveness. As the unrivalled market leader, our influence extends across the globe, with a network of distributors in 34 countries and product exports to over a hundred territories. Our products have garnered international recognition for their superior quality and exceptional performance. The Reach & Wash® brand, in particular, is a shining beacon of our commitment to excellence. It stands as a symbol of the "Quality without Compromise" promise we uphold in every product we create. This promise, steeped in our heritage, is more than a slogan; it's the very ethos that guides Ionic Systems as we continue to innovate and lead the cleaning industry.
Información de contacto
7-8 Westerngate Hillmead Enterprise Park, SN5 5WN, Swindon, Reino Unido
- +44 (0)1793871386
- info@ionicsystems.com
- www.ionicsystems.com
4,5
Excelente
171 opiniones
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Fast delivery right first time.
15 de noviembre de 2023
Respuesta de Ionic Systems
Perfect, glad to be of great service to your business!
As always a very fast service…
As always a very fast service straightforward business
31 de octubre de 2023
Respuesta de Ionic Systems
Solid, thank you for the great review
You got it right
2 de noviembre de 2023
Respuesta de Ionic Systems
So did you by choosing Ionic! 💪 Thank you for the review
Great company, very happy with purchases
I buy lots of equipment from Ionics and have never had any issues with purchases.They are very helpful and always get back to you. Great staff.
Many thanks
Shaun GWS Services
11 de octubre de 2023
Opinión espontánea
Respuesta de Ionic Systems
Thank you for taking the time to write such a great review! We appreciate it a lot 😎 all the best, Ionic
Prompt delivery
Prompt delivery, easy transactions,.. and good communication regards order progress through system
3 de octubre de 2023
Respuesta de Ionic Systems
perfect 👍 thank you very much for taking the time to leave a review!
Respuesta de Ionic Systems
Cheers, glad to be of excellent service to your business! 💪
Quick delivery and good quality gear
20 de septiembre de 2023
Respuesta de Ionic Systems
Thank you for the great review!
Respuesta de Ionic Systems
Great to hear! thank you for choosing Ionic and taking the time to leave a quality review
Respuesta de Ionic Systems
thank you very much! glad to be of great service 💪
Second to None.
In a word, Patrick. As well as Ionics clearly providing the best possible service and products, Patrick's communication, knowledge, attention to detail and helpfulness is second to none.
7 de septiembre de 2023
Respuesta de Ionic Systems
Thank you very much for this review. Patrick is made up! 😎 What a great way to start the week. All the best 🙏 Ionic
Ordered two bags of resin
Ordered two bags of resin, only one arrived unfortunately down to courier not ionic, Ionic were great at getting the second bag out to me as soon as I raised the issue, Top service thanks again!
24 de agosto de 2023
Respuesta de Ionic Systems
Glad we could get this sorted for you ASAP. Thank you for the great, honest review 👍 All the best!
Respuesta de Ionic Systems
Happy to be of service!
I'm very happy with your products and…
I'm very happy with your products and it's very good for my business
17 de julio de 2023
Respuesta de Ionic Systems
Great to hear! Thank you for being an Ionic customer
The fast delivery and quality of the…
The fast delivery and quality of the product only thing is no invoice
20 de julio de 2023
Respuesta de Ionic Systems
Thanks for the great review! 👍
Fast delivery as always.
Fast delivery as always.
My go to company for my business needs.
4 de julio de 2023
Respuesta de Ionic Systems
always a pleasure! thanks for the great review 👍
Respuesta de Ionic Systems
Thank you very much! Glad to be of service 👍
Quick,easy and prompt delivery.
12 de junio de 2023
Respuesta de Ionic Systems
Thank you for taking the time to leave a great review 👍
Ordered poles took over 3 weeks to try…
Ordered poles took over 3 weeks to try to attempt delivery then there delivery team lied about trying to deliver 3 times so didn’t receive my goods called 3 times for a refund to be told someone will get back to me never happened this mistake put my job back over 1 week and and the after service was not great Shane really as I was going to have my fleet of vans fitted with there systems and poles but with a service like that I have gone elsewhere
7 de junio de 2023
Respuesta de Ionic Systems
Thank you for your feedback. However, we need to clarify some inaccuracies in your comments to ensure an accurate representation of the situation.
Our records confirm that UPS attempted to deliver your order three separate times. The items were out for delivery 5 days from the point of your order, not 3 weeks. Any assertions to the contrary are incorrect. We acknowledge that delivery issues are inconvenient, but we made concerted efforts to get your products to you as promised.
Regarding your refund request, it was processed promptly upon your request. Any claims that suggest otherwise are misleading. The refund has been completed, and the funds should be in your account.
If you require further clarification on these matters, please feel free to contact us.
Regards,
Ionic Systems
Respuesta de Ionic Systems
Thank you for taking the time to review our services. All the best 👍
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