I emailed them for the filters I need for my machine, they emailed me back with the link to buy the filters. They were very prompt and they couldn’t do enough for me. The Titan is an awesome window cl... Ver más
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Consulta las opiniones de los clientes
From my initial enquiry about replacement parts and the prompt and very helpful response from Joseph the service I received was very good. The only reason that I didn't give five stars was because of... Ver más
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Great customer experience. They took me through step by step and made sure I got a custom system that suited my needs. They even advised against more expensive options that I suggested because they wo... Ver más
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I have no problems with this company. Products are great, despatched quickly without fuss. I've dropped a star because they use DHL. I've never not had a problem with them, absolutely useless lying co... Ver más
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Información sobre la empresa
Escrito por la empresa
Housed in Wiltshire, England, our advanced production facility is the creative forge where all the Reach & Wash® systems by Ionic Systems are brought to life. As the originators of the revolutionary Reach & Wash® system, we've forever transformed the safety and efficiency landscape for window cleaners globally. Our commitment to relentless innovation continues to fuel our growth and portfolio diversification. Testament to this are our groundbreaking creations like the Foamion softwashing system and the groundbreaking Roof Wand. These innovative products showcase our dedication to enhancing cleaning solutions while maintaining our focus on safety and effectiveness. As the unrivalled market leader, our influence extends across the globe, with a network of distributors in 34 countries and product exports to over a hundred territories. Our products have garnered international recognition for their superior quality and exceptional performance. The Reach & Wash® brand, in particular, is a shining beacon of our commitment to excellence. It stands as a symbol of the "Quality without Compromise" promise we uphold in every product we create. This promise, steeped in our heritage, is more than a slogan; it's the very ethos that guides Ionic Systems as we continue to innovate and lead the cleaning industry.
Información de contacto
7-8 Westerngate Hillmead Enterprise Park, SN5 5WN, Swindon, Reino Unido
- +44 (0)1793871386
- info@ionicsystems.com
- www.ionicsystems.com
4,5
Excelente
171 opiniones
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I urgently needed a replacement part…
I urgently needed a replacement part for my carbon fiber pole and they reacted effectively which enabled me to meet my deadline... thank you
30 de mayo de 2023
Respuesta de Ionic Systems
Ionic Systems is founded by window cleaners so we know very well that efficiency is key! Glad to have been great service to your business and thank you for taking the time to leave a review 👍
Quick and easy and on time every time
25 de mayo de 2023
Respuesta de Ionic Systems
Very happy to hear you've had a great experience! Thank you for taking the time to provide feedback 👍
Excellent service
Excellent service. Easy to order and a resonable price on line.
Excellent next day delivery
22 de mayo de 2023
Respuesta de Ionic Systems
Glad to be of service! Thank you for taking the time to leave a review
Respuesta de Ionic Systems
Thank you, your feedback is greatly appreciated!
Always excellent service
8 de mayo de 2023
Respuesta de Ionic Systems
Thank you, very glad to hear you've had a great experience 👍
Respuesta de Ionic Systems
Spot on, glad to be of great service toy your business 💪
Equipment breaks on a regular basis
Equipment breaks on a regular basis. Phoned up to order replacement parts, wrong parts sent. Given up with this equipment now, moved over to Unger and Window Cleaning Warehouse equipment as it’s much more reliable.
19 de abril de 2023
Respuesta de Ionic Systems
Thank you for taking the time to share your feedback with us. We apologise for any inconvenience caused by the incorrect parts that were sent to you. Our team works hard to ensure that our customers receive the correct parts and equipment to keep their business running smoothly. We understand that equipment downtime can be frustrating and we always aim to resolve any issues as quickly and efficiently as possible. We appreciate your business and hope that you will consider giving us another chance in the future.
Got what I ordered very fast.
3 de mayo de 2023
Respuesta de Ionic Systems
Thank you for letting us know that you received your order quickly. We are always striving to provide prompt and efficient service to our customers. If you have any questions or concerns about your order, please don't hesitate to reach out to us.
Below average products do not buy! Rip off
Do not buy window cleaning poles from this company. They always need servicing and ive had problems with them since first month of purchase. Considering the prices they charge, they are ripping people off!!
Weeks After a reply from ionics stating they would sort the problem nothing has changed they're customer service is as useless as their products!
3 de mayo de 2023
Opinión espontánea
Respuesta de Ionic Systems
Hello Josh,
Thank you for taking the time to leave a review of our company. We apologize for any inconvenience you may have experienced with our window cleaning poles. However, we have thoroughly checked our records and have not been able to locate any purchase history or contact information associated with your account.
We take our product quality and customer satisfaction very seriously, and we would like to assist you in resolving any issues you may have experienced with our products. Could you please provide us with your order number or any other relevant information so that we can investigate this matter further and provide you with the best possible assistance?
We appreciate your feedback and hope to have the opportunity to make things right for you. Please don't hesitate to contact us with any further concerns or questions.
Best regards,
Ionic Systems
Great customer experience
Great customer experience. They took me through step by step and made sure I got a custom system that suited my needs. They even advised against more expensive options that I suggested because they wouldn’t be suited for my business. Couldn’t be happier with my V4 system!
5 de agosto de 2022
Opinión espontánea
Respuesta de Ionic Systems
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team was able to provide you with exceptional customer service and guide you towards a customized V4 system that meets your business needs perfectly. At our company, we prioritise customer satisfaction and we are delighted to hear that we were able to meet your expectations. Thank you for choosing us and we look forward to serving you again in the future!
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