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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Linda was absolutely fantastic. She helped move forward an order that had been delayed for two weeks with just one phone call. She was really cheerful, professional, and an absolute pleasure to speak... Ver más

Valorada con 5 estrellas sobre 5

ITS supply all of our IT support at our main UK office in Teesside. With the very few issues we have ever encountered, Mark and the Team react quickly and resolve problems effectively. ITS have also c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am an ITS broadband customer. I phoned them (Carol) on a Monday, asking about moving ITS broadband equipment from one room to another in my house. Despite this being a customer request job, an... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

ITS owns one of the largest dedicated business-grade full fibre networks, to deliver choice and value to the market. Able to connect every business across the UK through our own core XGS-PON and AI enabled infrastructure, and a number of strategic partnerships, we’re proud to deliver first-class connectivity for the digital economy. We do this via a vast network of wholesale partners alongside our direct business which serves digital-first public sector organisations and other carriers. We lead the way with first-to-market solutions like FibreLight which offers Ethernet grade performance at FTTP cost, our high impact FibreBright package up to 10Gbps and our pioneering 50G-PON trials. Our capability is now trusted by some of the most high-stake environments imaginable, from global TV events through to underpinning some of the UK’s largest brands and much more.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Linda was absolutely fantastic

Linda was absolutely fantastic. She helped move forward an order that had been delayed for two weeks with just one phone call. She was really cheerful, professional, and an absolute pleasure to speak to. Excellent service all round.

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

ITS are a great company to work with

ITS are a great company to work with. They’ve been incredibly helpful in providing connectivity solutions, and we’re looking forward to seeing more locations become available.

A big thanks to our account manager Tom who is always available to support the team.

30 de octubre de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Thank you, Stephen. Delighted to hear that, we'll be sure to let Tom know.

Valorada con 5 estrellas sobre 5

Great Company! Great Partnership!

We’ve been working with ITS for the past 6 months and have had nothing but positive experiences. Their team is efficient, responsive, and incredibly professional. Installations were completed quickly and smoothly, with minimal disruption – something we really appreciated.

A special shout-out to Nathan, our account manager, who has been fantastic to work with. He’s always on top of things, quick to respond, and genuinely invested in making sure everything runs smoothly.

Highly recommend ITS if you’re looking for a reliable, well-organized partner!

19 de septiembre de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Wow, thanks Ben! This is brilliant feedback for the team- especially Nathan. We'll be sure to pass it on.

Valorada con 5 estrellas sobre 5

Excellent Account Management…

Excellent Account Management demonstrated consistently from Lee Stott coupled with a fantastic performing fibre network

19 de septiembre de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Thank you Neil, appreciate your feedback.

Valorada con 5 estrellas sobre 5

1st class support and communication

1st class support and communication. Ryan who is our account manager is poractive and keeps in touch on a regular basis and any queries/questions are answered promptly. Our experience since becoming a partner has been brilliant.

1 de septiembre de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Thank you so much for this great feedback, Dean. We'll be sure to pass it on to Ryan.

Valorada con 5 estrellas sobre 5

I have worked with ITS for many years…

I have worked with ITS for many years now for multiple locations and have always found them to be supportive and install services in a timely manner. I work closely with their sales and service teams and highly recommend these.

Overall very easy to do business with.

4 de septiembre de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Thank you - we'll be sure to let our sales and service team know!

Valorada con 5 estrellas sobre 5

What a great business ITS is

What a great business ITS is, whilst they are growing fast, they are still maintaining excellent customer service, I have now connected hundreds of my customers to our network using ITS and this will continue to grow as they expand further across the UK.

9 de junio de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Thank you Simon!

Valorada con 5 estrellas sobre 5

Fast & Helpful

Speed of install fantastic, helped us to help out a customer in a tight pinch.

Callum Green in particular, fantastically communicative account manager.

1 de septiembre de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Thank you Harry, Callum sure is a great asset to our team.

Valorada con 5 estrellas sobre 5

Easy to do business with

Easy to do business with, with top class communications keeping me looped in the entire journey.

1 de mayo de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Thanks very much for your feedback. We're delighted that you feel positive about ITS.

Valorada con 1 estrellas sobre 5

3 Years as a reseller

Dear Reseller Community – I wanted to share our first hand experience of working with ITS as a key partner over the last 3 years. When they first came to market, the model was clunky and the orders took a long time, but they compensated by being commercially dynamic and flexible. Now we invested a huge amount of time and effort into selling their services as they rolled out FTTP across parts of London, dedicating both sales, marketing and engineering resource. Fast forward to 2025, we have had to place ITS on their 3rd stop sell, in addition them having by far the longest install lead time – 120 + days, they have started charging us £500 everytime a customer gives up waiting and cancels the order. The fundamental problem is the model, whilst they say fibre is available at a site or business, very often the fibre is some distance away, they then don’t have permission to work, can’t get a wayleave and the order get messy, our relationship with the customer gets strained and we all lose valuable time and effort. Best avoided unfortunately.

7 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic support from day one

Fantastic support from day one, Lee Stott has been a breath of fresh air, its great to have such a responsive partner to lean on and his knowledge is exceptional.
Well done Lee and the ITS team

19 de febrero de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Thanks very much for your feedback. We're delighted that you feel positive about ITS, and I'll make sure to pass your feedback on to Lee.

Valorada con 5 estrellas sobre 5

Exceptional Service and Reliability!

Exceptional Service and Reliability!

We recently upgraded to a leased line for our client and the service has been outstanding. From the initial consultation to the installation, the entire process was seamless and professionally handled. The speed and reliability of their connection have significantly improved, ensuring their business runs smoothly without interruptions.

A special thank you to Paula and Eleanor, who went above and beyond to assist us. Their knowledge, patience, and dedication made the whole experience stress-free. They kept us informed every step of the way and ensured that everything was set up perfectly.

If you’re looking for a dependable leased line provider with top-notch customer service, I highly recommend this company!

12 de febrero de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

This is fantastic to hear, and I will make sure Paula and Eleanor are informed about such positive feedback. Thanks!

Valorada con 5 estrellas sobre 5

Highly Recommended!

We've had countless support from the marketing team at ITS! Especially Ben who has helped us from initial contact up until todays date. Thank you guys!

12 de febrero de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

You are very welcome!

Valorada con 5 estrellas sobre 5

The services have been exceptional

The services have been exceptional, easy switch from another provider with all details provided and support from their team if needed was quick and informative.

20 de enero de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

This is great to hear. Thanks for such a positive review.

Valorada con 5 estrellas sobre 5

ITS Review

ITS are a superb company to work with. They are very helpful in providing connections where others providers are unable to. The pricing is very competitive and they go that extra mile for customer service. Highly recommend to go ahead with ITS. Special mention to our account manger Callum Green who has been nothing but great for us.

5 de febrero de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Callum is a super-star. I will make sure your feedback gets back to him. We greatly appreciate the review.

Valorada con 5 estrellas sobre 5

First class service and account management

We have dealt with ITS for a while now and have always found their service to be excellent. Our account manager, Tom, makes sure that we receive frequent updates regarding the process of our orders, and their networks are robust and reliable. Fantastic company who seem to be picking up awards and recognition for their hard work & client service.

5 de febrero de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Thanks for taking the time to review and for the positive comments. We will ensure Tom hears about the review.

Valorada con 5 estrellas sobre 5

Exceptional Account Management and Service Delivery

Having experienced difficulties with other ISP's on a time sensitive / critical install, I turned to ITS.
Our account manager listened to what we needed, engaged all stakeholders and made (what felt like) the impossible, possible.
Updates throughout and the line was installed within 33 working days from order. Far exceeding my expectations, and impressing the end user.
Great job all round.

13 de enero de 2025
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

'Made the impossible, possible' ... that is what we like to hear! Thank you ever so much for the review and for your kind words.

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