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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Linda was absolutely fantastic. She helped move forward an order that had been delayed for two weeks with just one phone call. She was really cheerful, professional, and an absolute pleasure to speak... Ver más

Valorada con 5 estrellas sobre 5

ITS supply all of our IT support at our main UK office in Teesside. With the very few issues we have ever encountered, Mark and the Team react quickly and resolve problems effectively. ITS have also c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am an ITS broadband customer. I phoned them (Carol) on a Monday, asking about moving ITS broadband equipment from one room to another in my house. Despite this being a customer request job, an... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

ITS owns one of the largest dedicated business-grade full fibre networks, to deliver choice and value to the market. Able to connect every business across the UK through our own core XGS-PON and AI enabled infrastructure, and a number of strategic partnerships, we’re proud to deliver first-class connectivity for the digital economy. We do this via a vast network of wholesale partners alongside our direct business which serves digital-first public sector organisations and other carriers. We lead the way with first-to-market solutions like FibreLight which offers Ethernet grade performance at FTTP cost, our high impact FibreBright package up to 10Gbps and our pioneering 50G-PON trials. Our capability is now trusted by some of the most high-stake environments imaginable, from global TV events through to underpinning some of the UK’s largest brands and much more.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Reliable service and a good new…

Reliable service and a good new contract deal.

5 de marzo de 2020
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Hi Lucy,

Thank you for your kind words, I am so pleased you are happy with your new contract.

Kind regards
Customer Services

Valorada con 5 estrellas sobre 5

Very happy with the service from ITS.

Very happy with the service from ITS.
Customer service is fantastic.
Quick to respond and give regular updates on projects.
Also, pricing is very competitive.

5 de marzo de 2020
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Hi Chris,

Many thanks, we are so pleased your are happy with your experience and service.

Customer Services

Valorada con 5 estrellas sobre 5

As always Mark Owen and Andrea

As always Mark Owen and Andrea, done an excellent job and on time as promised, nothing is an issue to these guys if you need help with anything they are always there to support you.

21 de noviembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Service mis-sold and not fit for…

Service mis-sold and not fit for purpose with fibre alternative available at the time of purchase but proposed.

New service provided by another provider within 2-weeks with 5x the speed.

17 de octubre de 2019
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Dear James
It was lovely to chat through things with you on the telephone, I felt we both learnt from the call.
As mentioned we appreciate all comments, and will continue to learn and improve from all customer feedback.
We wish you all the very best for the future.
Kind regards
Caroline

Valorada con 5 estrellas sobre 5

Fibre Broadband

ITS has been brilliant from start top the end.

3 de octubre de 2019
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Hi Marketa,

Many thanks, we are so pleased your are happy with your experience and service.

Customer Services

Valorada con 5 estrellas sobre 5

Fast and tidy install

I needed a new fibre line installed urgently. ITS did it very very quickly, organised all the permission required from our landlord, and installed tidily and quietly. The service has now been running for a few weeks, and we're planning to use ITS for future sites.

23 de septiembre de 2019
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Hi Rob

Many thanks, we look forward to working with you again in the future.

Kind regards
Customer Services

Valorada con 5 estrellas sobre 5

Fantastic group of people who dealt…

Fantastic group of people who dealt with me over phone email and in person. They went out of their way to work around me for installation etc. Highly recommend

19 de septiembre de 2019
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Hi Deryn

Thank you for your kind words, I am so pleased you are happy with your order experience.

Kind regards
Customer Services

Valorada con 5 estrellas sobre 5

Consistent, fast and efficient.

I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet.
They are also great at improving the service, or changing accordingly if you need something changed.
Their technicians are also great and very efficient when on site.

11 de septiembre de 2019
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Hi Sam

It is great to see existing customers upgrading their service as the business grows. I have also ensured our engineer received your positive feedback on his work.

Kind regards
Caroline

Valorada con 5 estrellas sobre 5

What a team of people

What a team of people. I am super pleased with how ITS worked above and beyond to meet our deadlines and help build our new internet infrastructure to allow us to expand our business.

30 de agosto de 2019
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Hi Wesley

Many thanks for your kind words, we are are so pleased to hear you are happy with the service.

Kind regards
Caroline

Valorada con 5 estrellas sobre 5

ITS provided a very efficient and…

ITS provided a very efficient and friendly service. I was kept up to date throughout the installation process and am very satisfied with the product. A big thank you for making my office move stress free, I would recommend ITS technology group for a reliable and straight forward service- well done ITS

9 de agosto de 2019
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Hi Kate,

Thank you behalf of the ITS Team, we always appreciate feedback from our customers.

Valorada con 5 estrellas sobre 5

Great service as usual

Great service as usual! Thanks guys!

22 de julio de 2019
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Hi Lisa,

Thank you behalf of Matt and the ITS Team, we always appreciate feedback from our customers.

Valorada con 5 estrellas sobre 5

A big thank you to Elliot at ITS

A big thank you to Elliot at ITS, super efficient, always going the extra mile. Top job.

19 de julio de 2019
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Thank you Ian and well done Elliot, always goes over and above.

Valorada con 5 estrellas sobre 5

A Breath Of Fresh Air!

Working with Phil at ITS Technology Group has been a breath of fresh air in this industry. Finally a company that do what they say they will and in a timely manner. Keep up the good work ITS!

19 de julio de 2019
Opinión espontánea
Logotipo de ITS Technology Group

Respuesta de ITS Technology Group

Hi Paul,
On behalf of Phil and the ITS Team, thank you for your kind words, we always appreciate feedback from our customers.

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