I was sent a discount code for my order. The code was oddly invalid. So I called and the customer service lady was extremely helpful. She solved the problem for the discount and we proceeded with the... Ver más
La empresa ha respondido
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I was sent a discount code for my order. The code was oddly invalid. So I called and the customer service lady was extremely helpful. She solved the problem for the discount and we proceeded with the... Ver más
La empresa ha respondido
The company is fine. The products often seem less than the quality promoted. Guess that’s to be expected with any discount seller.
La empresa ha respondido
I’m very happy with my Joss and Main purchases! The products are advertised / presented accurately, everything I’ve received has been as expected, no surprises. I have been very pleased with the quali... Ver más
La empresa ha respondido
I was completely satisfied with customer service from Joss and Main. It is refreshing to deal with a company that is helpful, friendly, and efficient. 5 ⭐️⭐️⭐️⭐️⭐️
La empresa ha respondido
Welcome to Joss & Main, your go-to for trending furniture and decor - designed to last.
Huntington Avenue 177, 02115, Boston, Estados Unidos
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 98% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The base and top have discolorations. It’s not black and white as advertised. Would like it exchanged for one that is white and black as in photo without discolorations or mars. Please advise. Thank you.

Respuesta de Joss & Main

Respuesta de Joss & Main
Great Products and Quick Delivery, wow Amazing 🤗🤩

Respuesta de Joss & Main
Delivery was great and the mirror looks great although with a trained eye I can see the crevices of the mirror and the glue. But I need it for a party so it’s better than sending it back. Overall the mirror looks good for the price.. I am enjoying it in the space and am now on the hunt for a console table to match it. The size fills the large wall space and lends an air of being expensive..

Respuesta de Joss & Main

Respuesta de Joss & Main
The quality of these pots is amazing. I love them. Didn’t have to wait for them delivered promptly.

Respuesta de Joss & Main
Love the wreath and it looks great on the front door.

Respuesta de Joss & Main
I ordered two items on 4th July, for 2-day delivery on 7th.
On 11th July, one of the items eventually showed up, the other was still showing at 'Preparing for Shipment"
After multiple chats with customer service reps, they told me they would 'open a ticket to investigate and get back to me by 21st July. (the missing item is still being offered for delivery by 16th!)
Now my order status simply says "Delayed" with no further details.
This is just a dreadful customer service experience.

Respuesta de Joss & Main
Delivered on time and packaged beautifully. I absolutely love it.

Respuesta de Joss & Main
Desk arrived with broken leg. Referred to manufacturer to resolve. Probs Ly occurred in transit. Box torn on arrival. Would help for J&M to advocate for me.

Respuesta de Joss & Main

Respuesta de Joss & Main
I was hesitant to purchase this throw because it wasn’t made of natural materials but since I was just using it as decoration - I thought that would be ok. It is surprising soft for something made partially out of plastic. I wouldn’t want it for warmth but it has a nice airy light look. Looks nothing like plastic!

Respuesta de Joss & Main
Fast delivery, frequent updates. Will definitely use you again when I need something.

Respuesta de Joss & Main
Prior to delivery, I needed to change the delivery date. the person on the phone explained that it could be done only after it has reached the destination warehouse. That was helpful.
The delivery team was EXCELENT! These two young men were respectful (asked if I would like them to take off shoes), and well qualified in assembling the product. They were top notch. You are lucky to have them on your team.

Respuesta de Joss & Main
Love the quilt! The only negative is the outer box, on the bottom, had a lot of grease/oil on it. It wasn’t water! Glad the quilt was in plastic case.

Respuesta de Joss & Main
They message that delivery is scheduled, then cancelled. This process repeats itself again and again. I have called 4 times on different days. Each time they provide no useful information. One person said it was being delivered to a warehouse in my state, the next day I called and the person said it had left the warehouse 5 states away but can't tell where they are now. It has been more than a week since anticipated delivery. Very poor tracking of delivery and updates. Not too sure what the quality of the vanity set will be like but this is very ridiculous

Respuesta de Joss & Main
Prompt shipping snd delivery, and I’m so happy with the look and quality of my purchase!

Respuesta de Joss & Main
Didn’t realize J&M was just wayfair. Also, as was misrepresentative of the real product. Implied real flowers and sent unrealistic fake ones.

Respuesta de Joss & Main
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