Joss & Main Opiniones 

1370
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I was sent a discount code for my order. The code was oddly invalid. So I called and the customer service lady was extremely helpful. She solved the problem for the discount and we proceeded with the... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The company is fine. The products often seem less than the quality promoted. Guess that’s to be expected with any discount seller.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’m very happy with my Joss and Main purchases! The products are advertised / presented accurately, everything I’ve received has been as expected, no surprises. I have been very pleased with the quali... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was completely satisfied with customer service from Joss and Main. It is refreshing to deal with a company that is helpful, friendly, and efficient. 5 ⭐️⭐️⭐️⭐️⭐️

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Tienda de ropa

Escrito por la empresa

Welcome to Joss & Main, your go-to for trending furniture and decor - designed to last.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(1370)

784 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

The base and top have discolorations

The base and top have discolorations. It’s not black and white as advertised. Would like it exchanged for one that is white and black as in photo without discolorations or mars. Please advise. Thank you.

5 de julio de 2026
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Respuesta de Joss & Main

Hello Wendy,

We are very sorry to hear that the item you received did not meet your expectations. We would like to help you and exchnage this for a new item.

We will be reaching out to you via email to assist you directly with your order.

Thank you,
Joss&Main

Valorada con 5 estrellas sobre 5

Beautiful light

Beautiful light! Well made. Arrived sooner than I expected.

4 de julio de 2026
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Respuesta de Joss & Main

Hi Melanie, thank you so much for your great review. We look forward to assisting you again in the future!

Valorada con 5 estrellas sobre 5

Beautiful wall Mirror..Delivery was great and the mirror looks…

Delivery was great and the mirror looks great although with a trained eye I can see the crevices of the mirror and the glue. But I need it for a party so it’s better than sending it back. Overall the mirror looks good for the price.. I am enjoying it in the space and am now on the hunt for a console table to match it. The size fills the large wall space and lends an air of being expensive..

2 de julio de 2026
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Respuesta de Joss & Main

Thank you for leaving a five star review!

Valorada con 5 estrellas sobre 5

Beautiful mirrors

Beautiful mirrors, excellent delivery and service

5 de julio de 2026
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Respuesta de Joss & Main

Hi Cici, thank you for the lovely review!

Valorada con 5 estrellas sobre 5

Love the wallpaper

5 de julio de 2026
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Respuesta de Joss & Main

Hi Cheryl, thank you so much for your great review. We look forward to assisting you again in the future!

Valorada con 1 estrellas sobre 5

Experience was great

Experience was great! Martha Hall

5 de julio de 2026
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Respuesta de Joss & Main

Hi Martha, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!

Valorada con 5 estrellas sobre 5

The quality of these pots is amazing

The quality of these pots is amazing. I love them. Didn’t have to wait for them delivered promptly.

4 de julio de 2026
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Respuesta de Joss & Main

Hi Sharon, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!

Valorada con 1 estrellas sobre 5

Don't believe the '2 day delivery' claims

I ordered two items on 4th July, for 2-day delivery on 7th.

On 11th July, one of the items eventually showed up, the other was still showing at 'Preparing for Shipment"

After multiple chats with customer service reps, they told me they would 'open a ticket to investigate and get back to me by 21st July. (the missing item is still being offered for delivery by 16th!)

Now my order status simply says "Delayed" with no further details.

This is just a dreadful customer service experience.

4 de julio de 2026
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Respuesta de Joss & Main

Hi , we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!

Valorada con 2 estrellas sobre 5

Desk arrived with broken leg

Desk arrived with broken leg. Referred to manufacturer to resolve. Probs Ly occurred in transit. Box torn on arrival. Would help for J&M to advocate for me.

4 de julio de 2026
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Respuesta de Joss & Main

Hi Lynn, we’re truly sorry for the delay with your order and understand how frustrating this must be. While we strive to provide accurate delivery estimates, unexpected delays can sometimes occur. If your order has not arrived within 10 days of the estimated date, please contact us at so we can assist you further.

Valorada con 4 estrellas sobre 5

Delivery on time and love the…

Delivery on time and love the nightstands

3 de julio de 2026
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Respuesta de Joss & Main

Hi Antoinette, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!

Valorada con 5 estrellas sobre 5

Very soft and airy

I was hesitant to purchase this throw because it wasn’t made of natural materials but since I was just using it as decoration - I thought that would be ok. It is surprising soft for something made partially out of plastic. I wouldn’t want it for warmth but it has a nice airy light look. Looks nothing like plastic!

4 de julio de 2026
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Respuesta de Joss & Main

Thank you for the great review!

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, frequent updates. Will definitely use you again when I need something.

3 de julio de 2026
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Respuesta de Joss & Main

Thank you so much for the great review, Wesley!

Valorada con 5 estrellas sobre 5

Prior to delivery

Prior to delivery, I needed to change the delivery date. the person on the phone explained that it could be done only after it has reached the destination warehouse. That was helpful.
The delivery team was EXCELENT! These two young men were respectful (asked if I would like them to take off shoes), and well qualified in assembling the product. They were top notch. You are lucky to have them on your team.

3 de julio de 2026
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Respuesta de Joss & Main

Hi Gail, thank you for the glowing review! We are so happy to hear how well the delivery went. Thank you for shopping with us.

Valorada con 5 estrellas sobre 5

Love the quilt

Love the quilt! The only negative is the outer box, on the bottom, had a lot of grease/oil on it. It wasn’t water! Glad the quilt was in plastic case.

3 de julio de 2026
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Respuesta de Joss & Main

Happy to hear that the quilt came undamaged and that you love it! Thanks for the review, Karen.

Valorada con 1 estrellas sobre 5

Poor delivery experience

They message that delivery is scheduled, then cancelled. This process repeats itself again and again. I have called 4 times on different days. Each time they provide no useful information. One person said it was being delivered to a warehouse in my state, the next day I called and the person said it had left the warehouse 5 states away but can't tell where they are now. It has been more than a week since anticipated delivery. Very poor tracking of delivery and updates. Not too sure what the quality of the vanity set will be like but this is very ridiculous

2 de julio de 2026
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Respuesta de Joss & Main

Hello Sid,

We are very sorry that you have had this trouble with your delivery. We realize how frustrating this must be and this is not the experience we want our customers to have.

We want to fix this and we will be reaching out to you by email to work with you directly.

Thank you,
Joss & Main

Valorada con 5 estrellas sobre 5

Service and quality

Prompt shipping snd delivery, and I’m so happy with the look and quality of my purchase!

2 de julio de 2026
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Respuesta de Joss & Main

Thank you for leaving your five star review!

Valorada con 1 estrellas sobre 5

Didn’t realize J&M was just wayfair

Didn’t realize J&M was just wayfair. Also, as was misrepresentative of the real product. Implied real flowers and sent unrealistic fake ones.

3 de julio de 2026
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Respuesta de Joss & Main

Hello Chandler,

We apologize that this item did not meet your expectations and not match what you saw on our website. We never want to mislaead our customers and we always want our customers to be 100% satisfied with the item that arrives.

We want to find a solution that works for you to resolve this. We are going to reach out to you by email and work with you directly to resolve this.

Thank you,
Joss&Main

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