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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a emerald 14kt gold necklace special ordered. It took several weeks for it to come. Month. Finally gets here and quality is piss poor. The emerald itself is scuffed, huge scratched on the fa... Ver más

Valorada con 4 estrellas sobre 5

I bought a beautiful white gold diamond ring via auction on the P&O Iona cruise. My address on the certificate of authenticity was spelt wrong and needed rectifying. Instead of waiting she said it wo... Ver más

Valorada con 5 estrellas sobre 5

The best part of my experience was, and always is, the incredible customer service of Mo and Tyler. They are absolute gems and a valuable asset to your company. They have made Kallati my “go to” jewe... Ver más

Valorada con 5 estrellas sobre 5

I bought a rare unheated tanzanite and diamond ring, absolutely beautiful, I purchased this ring on Iona P & O for £2,800.00 in 2022, I have today had revalued and the valuation is now £5,600.00 not... Ver más

Información sobre la empresa

  1. Diseñador de joyas

Escrito por la empresa

An International Jewelry Legacy. The KALLATI family designs legacy quality jewlery for elevated style.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 38% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Lifetime Upgrade Works!!

I had a previously purchased Kallati diamond ring that I had been upgrading as I was able. I took advantage of the lifetime upgrade and started with 1/4 carat, then 1/2, then my recent upgrade to 1 full carat. The ring was gorgeous and the experience was smooth. LOVE my ring. Thank you Kallati!!

6 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Tanzanite and Diamond Ring

I had placed an order for a Tanzanite ring. What time is around it and when I received it, it was amazing more brilliant, then I expected. The quality of the stone is a great color, and the diamonds look like little flowers around it. I am so very happy.

5 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Great customer service!

Customer service representative Mo was extremely helpful in helping me get my ring fixed. Email responses and communication were prompt, very efficient and professional. Thank you Mo!

5 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Customer service is excellent

Customer service is excellent. I was notified that my item was on backorder. The anticipated time of arrival would have been when I was away. I called to ask that the item be held until I returned from vacation. It the customer service agent who spoke with me was happy to honor my request. When I returned home, I called and they shipped the item right away. I appreciated the company working with my request.

26 de octubre de 2023
Valorada con 4 estrellas sobre 5

I love the Kallati brand!

I love the Kallati brand!! I found them on a cruise and have brought whilst onboard and via their website.
They have great options to trade up items, as long as you have your certificate, (which is the only reason I have marked them down on this occasion because I haven't had a certificate for my last item), but normally no issues.
I found deals on the website can be better than some I've had onboard, but also had a few lovely items from ship, that aren't available on the site (and it's always nice to try on). The only thing with buying online there is a shipping fee of £50, not that this has been a problem to have a stunning piece of jewellery.
Definitely would recommend buying some stunning pieces from this great company.

18 de octubre de 2023
Valorada con 1 estrellas sobre 5

A diamond went missing from my ring…

A diamond went missing from my ring just weeks after I purchased, so upset, not what you'd expect from high quality jewellery. I have never ever had this happen before in all the years I have been purchasing diamond rings. This does not give me much faith in this jewellery now, it is such a shame because the ring is beautiful and I was going to make this my go to jeweller and purchase more. I really wish they could help because I am so so disappointed.

2 de octubre de 2023
Opinión espontánea
Logotipo de Kallati Jewelry

Respuesta de Kallati Jewelry

Hello

I am sorry to hear about your experience with your order. This is certainly not the service we aim to provide for our customers. We do not have your contact information on file as this purchase was made through a retailer and not through us directly. Can you please contact us at customerservice@kallati.com so that we could assist with your piece and ensuring you are satisfied? Thank you

Valorada con 5 estrellas sobre 5

Customer service was excellent

Customer service was excellent. They kept me informed about my order. The pieces I purchased are beautiful.

30 de agosto de 2023
Logotipo de Kallati Jewelry

Respuesta de Kallati Jewelry

Thank you!

Valorada con 4 estrellas sobre 5

So close...I appreciate the effort by Mo

The customer service person, Mo, was superb. The only disappointment I have is that the quality of the tanzanite isn't as good as the ring I was trying to replace. I sent photos of the exact original ring which was deep purple and the one I got that was supposed to be a copy of the original is not as deep purple. A couple of settings on the tiny diamonds on the shank aren't smooth and catch on sweaters, etc. I am thrilled to have the ring back but wish it was closer to the original.

2 de mayo de 2023
Valorada con 5 estrellas sobre 5

Unconditionally the BEST!!!

Kallati has shown what true expectional customer service looks like. I bought a Csarite ring at an event that a jewelry store was having and when they sized it they broke the stone. Kallati took the 1 of a kind ring back, made me a brand new ring with a larger Csarite stone for all the trouble. The quality of the ring was done with such craftmanship and precision on the finer details that I am their BIGGEST fan. The amount of communication and respect that I had received from Orly, Mo, Sandra and all involved in this unfortunate error on the jewelry stores part, was unprecedented. I not only feel like a customs but a part of the Kallati family. Please take the time to go to their website and read their story. They are not just a company that sells jewelry, they truly believe that if you "Live your Legacy" you will truly come full circle and the jewelry you wear helps you feel empower to do so!

17 de marzo de 2023
Opinión espontánea

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