Spotted some unique trainers on Kate's Skates Amazon store. They didn't offer expedited delivery through Amazon so I ordered through their website instead. Arrived on time and they are a great pair of... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Delivered within 24 hours even though I asked for 3-5 days of delivery. Shockingly good service. There can be no better experience with an online store than that, especially aware from amazon.
Bought a pair of Osiris d3's over a 1er, falling apart within days, real sad :-( on closer inspection looks like they've been glued prior to my purchase. Complained to 'Kate' no response just ignor... Ver más
I was looking for a certain product unavailable anywhere else, but they had it in stock 2 to be exact. Ordered it right away and they had great communication of delivery. It took a little while to ge... Ver más
Información sobre la empresa
Sobre Kates Skates
Escrito por la empresa
Información de contacto
12-22 Dalkeith Street, LA14 1SP, Barrow in Furness, Reino Unido
- support@kateskates.co.uk
- www.kateskates.co.uk
4,4
Excelente
838 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good customer experience
Item was delivered quickly and in plain packaging (handy when ordering xmas gifts 🙂). Site also had a good range of styles/sizes.
10 de noviembre de 2023
Quick and easy delivery with some old…
Quick and easy delivery with some old gold which is hard to find these days
8 de noviembre de 2023
Ordered two pairs Heelys for my…
Ordered two pairs Heelys for my grandchildren for Christmas. Absolutely thrilled with them.
7 de noviembre de 2023
Great price
Great price for the item as well as a Halloween discount. Item is as described and my granddaughter will definitely love them.
31 de octubre de 2023
Excerpt service
23 de octubre de 2023
Urgently needed new skates after a…
Urgently needed new skates after a broken plate. Kate’s Skates were super helpful - they ordered the skates straightaway for next day arrival and called me as soon as they arrived so I had time to set them up before our game. Thank you!
20 de octubre de 2023
I just keep going back to Kateskates!
I just keep going back to Kateskates!
Reasonable prices and quick delivery, never mind the crazy good deals you can get when you don’t mind the colour of things like knee pads or helmets.
5 de octubre de 2023
Selected a number of items took money for them all. sent out the package, 1 pair of shoes completely missing. Had to contact them to find out what happened and get my money back.
Ordered 2 pairs of shoes and 2 skateboards. the money was taken for all items ordered. When the package was received it had 1 pair of shoes and 2 skateboards, no mention of the other pair of shoes ordered. Only after i contacted the company did they inform me that the other pair of shoes was not in stock and they will issue a refund. I can understand an item not being in stock, but to only refund after i had contacted them should not be the way business is conducted. As soon as an issue is known with an order its surely good practise on behalf of the company to try and inform the customer of this rather than having the customer wait 5 days for delivery and then contact them to find out what happened to get a refund issued. I have worked in retail for a long time and i would not expect a customer to chase an order after delivery for a refund on items that were not in stock without any prior knowledge of where the item is ( which the company clearly had as they didnt send the item ). Mistakes are sometimes made we are only human but accountability for company mistakes should fall on the company to proactively rectify not the customer to chase up.
Used kateskates for many years for many different items. This experience has made me wary of doing so again.
25 de septiembre de 2023
Good quick service and no delivery…
Good quick service and no delivery charge!
25 de septiembre de 2023
Brilliant service!!
Brilliant service!!! Amazing product! Arrived sooner than expected! X
11 de septiembre de 2023
Inability to contact
I have been trying to make contact with for over a week, have sent 2 emails and tried to phone but the number is a dead number. I have a pair of skates 4 months old that are faulty.
5 de agosto de 2023
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.