Bought a top and bag for my son from kids cavern in the Trafford Centre on Saturday and returned bag on Tuesday as he didn’t like it. Was told by staff no refunds. This was not said at time of purch... Ver más
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Consulta las opiniones de los clientes
What a credit, Olivia is to Kids Cavern. Went above and beyond for me and my daughter. Had order some trainers online right shoe was worn and slightly damaged had called the Liverpool store who had pa... Ver más
La empresa ha respondido
Was really apprehensive about ordering from here after seeing so many negative comments, but so glad I chanced it!! My little girl was desperately looking for the pink glittery lelli kelly boots but w... Ver más
La empresa ha respondido
Items sent back for a refund after the clothes not fitting my son (I reordered a bigger size the same day as I sent the return), tracking information states the returns were received on 19th Januar... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa infantil
- también en la categoría
- Tienda de ropa juvenil
- Tienda de ropa para bebés
Información proporcionada por diversas fuentes externas
Kids Cavern, established 1989 is one of the top designer children’s wear stores in the country - based in Cavern Walks designer shopping centre, in Liverpool's fashionable Cavern Quarter. Our flagship store is located on the first floor of Cavern Walks shopping centre, site of the world famous 'Cavern Club’ well known for the debut of The Beatles unprecedented musical career, with the club still attracting visitors from across the globe. Our main Kids Cavern store has 3,000 square feet dedicated to children's wear, from the ages of New Born all the way up to 16 years. All of our items are carefully selected individually by our devoted team working with some of the principal designers in the world. We have a second store in Knowsley and a fantastic stand-alone children’s shoe store also in Cavern Walks Shopping Centre. These three stores plus our online store help to give you the largest choice of quality clothing with over 100 designers to choose from. Keep an eye on our social media feeds for the latest Kids Cavern fashion updates.
Información de contacto
11-15 The Metquarter, L1 6DA, Liverpool, Reino Unido
- 01512361475
- care@kidscavern.co.uk
- www.kidscavern.co.uk
3,5
Medio
4 mil opiniones
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La gente también ha visto
Excellent service and fast delivery
9 de marzo de 2023
Respuesta de Kids Cavern
Dear customer,
Thank you for your review. We are really pleased to see you have enjoyed your experience with us. Customers are our number 1 priority and hopefully we will see you shopping with us in future.
Lots of love
Kids Cavern team
The items I ordered are just gorgeous…
The items I ordered are just gorgeous can not wait for her to wear them a few items were out of stock but they promptly let me know maybe there website could be updated when things go out of stock prompt delivery I would definitely buy from kids cavern again very pleased
4 de marzo de 2023
Respuesta de Kids Cavern
Dear customer,
Thank you for your review. We are really pleased to see you have enjoyed your experience with us. Customers are
our number 1 priority and hopefully we will see you shopping with us in future.
Lots of love
Kids Cavern team
Amazing service with fantastic delivery.
2 de marzo de 2023
Respuesta de Kids Cavern
Dear customer,
Thank you for your review. We are really pleased to see you have enjoyed your experience with us. Customers are our number 1 priority and hopefully we will see you shopping with us in future.
Lots of love
Kids Cavern team
Brought for my neice that's not born…
Brought for my neice that's not born yet coat is well cute
22 de febrero de 2023
Respuesta de Kids Cavern
Dear customer,
Thank you for your review. We are really pleased to see you have enjoyed your experience with us. Customers are our number 1 priority and hopefully we will see you shopping with us in future.
Lots of love
Kids Cavern team
Lovely purchase
24 de febrero de 2023
Respuesta de Kids Cavern
Dear customer,
Thank you for your review. We are really pleased to see you have enjoyed your experience with us. Customers are our number 1 priority and hopefully we will see you shopping with us in future.
Lots of love
Kids Cavern team
Happy with the prices and service.
17 de febrero de 2023
Respuesta de Kids Cavern
Dear customer,
Thank you for your review. We are really pleased to see you have enjoyed your experience with us. Customers are our number 1 priority and hopefully we will see you shopping with us in future.
Lots of love
Kids Cavern team
Amazing stuff
Amazing stuff, (except delivery,we had some trouble with it) I ordered twice already and I am sure I'll come back soon , I hope 3rd time won't be delivery issues
23 de febrero de 2023
Respuesta de Kids Cavern
Hello Andreea,
Thank you for your review.
We are really pleased to see you have enjoyed your experience with us. Customers are our number one priority and hopefully we will see you shopping with us in future.
Kind regards
Kids Cavern team
One of the items purchased was out of…
One of the items purchased was out of stock
21 de febrero de 2023
Respuesta de Kids Cavern
Hello Karl,
Thank you for your review.
We apologise that one of your items was out of stock. Our terms and conditions page states that placing an order with us does not guarantee availability, although we do try our best to fulfil all orders.
If you require any further assisatce please do not hesitate to contact care@kidscavern.co.uk to speak to one of our team memebrs.
Kind Regards
Kids Cavern Team
Website clear and easy to use
Website clear and easy to use. Package arrived in good condition and as stated by delivery instructions and company used. Great price for high end products
22 de febrero de 2023
Respuesta de Kids Cavern
Hello Vicky,
Thank you for your review.
We are really pleased to see you have enjoyed your experience with us. Customers are our number one priority and hopefully we will see you shopping with us in future.
Kind regards
Kids Cavern team
Been ordering from here since my own…
Been ordering from here since my own children were small. Now I’m buying my grand babies 🥰.
22 de febrero de 2023
Respuesta de Kids Cavern
Hello Lisa,
Thank you for your review.
We are really pleased to see you have enjoyed your experience with us. Customers are our number one priority and hopefully we will see you shopping with us in future.
Kind Regards
Kids Cavern team
Arrived on time everything perfectly…
Arrived on time everything perfectly packed and of s excellent quality look forward to my next shop with you
14 de febrero de 2023
Respuesta de Kids Cavern
Hello Liz,
Thank you for your review.
We are really pleased to see you have enjoyed your experience with us. Customers are our number one priority and hopefully we will see you shopping with us in future.
Kids Cavern
Kids Cavern team
Everything I’ve ever ordered is such…
Everything I’ve ever ordered is such good quality
1 de marzo de 2023
Respuesta de Kids Cavern
Hello Marian,
Thank you for your review.
We are really pleased to see you have enjoyed your experience with us. Customers are our number one priority and hopefully we will see you shopping with us in future.
Kind regards
Kids Cavern team
Respuesta de Kids Cavern
Hello Sandra,
Thank you for your review.
We are really pleased to see you have enjoyed your experience with us. Customers are our number one priority and hopefully we will see you shopping with us in future.
Kind regards
Kids Cavern team
friendly very helpful.
27 de febrero de 2023
Respuesta de Kids Cavern
JHello Mel,
Thank you for your review.
We are really pleased to see you have enjoyed your experience with us. Customers are our number one priority and hopefully we will see you shopping with us in future.
Kind regards
Kids Cavern team
Very friendly and helpful
Very friendly and helpful. Gave my two girls free gifts at checkout. Boss.
18 de febrero de 2023
Respuesta de Kids Cavern
Hello Sean,
Thank you for your review.
We are really pleased to see you have enjoyed your experience with us. Customers are our number one priority and hopefully we will see you shopping with us in future.
Kind regards
Kids Cavern team
Take very long time to process the…
Take very long time to process the order and they won’t contact you for out of stock items! You will have to figure it out when the package arrives! It really bothered me and took my time to count what items were missing. And you will have to contact them to make sure they refund you cause they never email you any details.
26 de febrero de 2023
Respuesta de Kids Cavern
Hello Phoebe,
Thank you for your review.
We can see that we sent you an email from our international email asking for you to accept potential overseas shipping charges. Unfortunately we cannot ship until these have been accepted which is why the processing time was slightly longer.
We apologise if you did not recieve an email inform you of the item that was out of stock.
If you require any further assisatce please do not hesitate to contact care@kidscavern.co.uk to speak to one of our team memebrs.
Kind Regards
Kids Cavern Team
You don’t receive your full order.
I ordered 2 items online which I was waiting for over a week to be delivered with no update what so ever. So I had to chase this up myself to be then told that 1 of my items is out of stock and they can only send the other item out.
I wish I had looked at the reviews before I ordered as this looks like it happens to a lot of customers where items are not being recieved.
If I hadn’t of chased my order up myself then I doubt it would of been sent out at all.
1 de febrero de 2023
Respuesta de Kids Cavern
Dear customer,
Thank you for your review. We are sorry to hear about your shopping experience and to hear that your recent enquiry has not been dealt with in a satisfactory manner. We will look into this further and where possible one of our customer care team member will be in touch with you to assist further.
If there is anything else we can do, please do not hesitate to contact us on care@ kidscavern.co.uk
Kind Regards
Kids Cavern team
Excellent customer service
4 de febrero de 2023
Respuesta de Kids Cavern
Dear customer,
Thank you for your review. We are really pleased to see you have enjoyed your experience with us. Customers are our number 1 priority and hopefully we will see you shopping with us in future.
Lots of love
Kids Cavern team
Respuesta de Kids Cavern
Dear customer,
Thank you for your review. We are really pleased to see you have enjoyed your experience with us. Customers are our number 1 priority and hopefully we will see you shopping with us in future.
Lots of love
Kids Cavern team
Excellent postage and packaging
23 de febrero de 2023
Respuesta de Kids Cavern
Hello Jackie,
Thank you for your review.
We are really pleased to see you have enjoyed your experience with us. Customers are our number one priority and hopefully we will see you shopping with us in future.
Lots of love
Kids Cavern team
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