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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered our garden set at the Kingsley Smythe stand at the Gardeners' World Spring Fair on 2 May. Kelly & Kai delivered our furniture this morning and we were very impressed by their professional... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the Regal oval double extending table with 8 x teak stacking chairs, cushions & parasol. Jamie and Ryan delivered and built it so quickly and professionally. I’m delighted with it! It’s very... Ver más

Valorada con 5 estrellas sobre 5

An excellent experience! Lee was extremely helpful and patient in guiding our choice (Regal oval table, 8 Monte Carlo chairs, cushions, parasol, winter cover). Max and Matt were superstars when t... Ver más

Valorada con 5 estrellas sobre 5

Excellent quality 150cm teak table and 6 folding chairs, a bonus to get the lovely seat and back cushions free! We also bought the teak butler tray which really sets it off! The quality of... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para jardín
  2. también en la categoría
  3. Fábrica de muebles
  4. Jardín
  5. Mayorista de mobiliario
  6. Tienda de muebles de exterior

Escrito por la empresa

Kingsley Smythe Ltd is a family run business that has been trading for over 10 years. Supplying luxury teak garden furniture at affordable prices.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

666 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(666)

80 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service.

From start to finish; seamless communication and service. The rep. at the Garden Show helped us choose a Martinne six chair setup with a Sunburst drum table. The sales team helped with delivery updates and an easy transaction. Lastly, the delivery team delivered and assembled our purchase efficiently and quickly. Providing care pointers with a friendly smile. Will definitely recommend.

6 de mayo de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you so much for your fantastic review.

We’re delighted to hear you had such a seamless experience from the Garden Show through to delivery and assembly. It’s wonderful to know our team helped you choose the Martinne six chair set with the Sunburst drum table — a beautiful combination.

We’ll be sure to pass your kind words on to our sales and delivery teams. Providing helpful care advice and a friendly service is exactly what we aim for.

Thank you again for your recommendation — we hope you enjoy your furniture for many years to come.

The Kingsley Team

Valorada con 5 estrellas sobre 5

Helpful Company and Great Furniture

We met Lucy at a garden show and straightaway we were impressed by the quality and price of the garden furniture. Our furniture was delivered next day by a small, super helpful team who assembled everything and removed the rubbish. The clear pricing and communication made the whole transaction an absolute pleasure and we highly recommend Lucy and the company. Thank you!

9 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Satisfied customer

Although I was a bit hesitant to order an item like this, the experience turned out very satisfactory.
I had questions during the order which were answered promptly.
There was a short delay (1 week) with the delivery, which actually benifited us as my wife met with Kingsley Smythe people at the New Forest Country Show. Lesley cleared up a small alteration which was dealt with.
We were unable to be at home when the delivery was carried out due to a hospital appointment, however the Nick & Symon contacted us during the delivery. They left the items in a safe place and later phoned back with some useful information before they left.
The experience has been very pleasant, the whole Kingsley Smythe Team could not have done more!
More importantly we are very happy with our patio table & chairs of which I'm sure we will have many years of use.

1 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

The furniture looked great the first…

The furniture looked great the first summer we used it, but after 3 years - 3 of the chairs arms have cracked so they’re not safe to use and the table looks terrible. We tried all the natural methods suggested on their website, but it looks more ready for the tip. Super disappointed as we had hoped for long lasting garden furniture for the price!

7 de agosto de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you for taking the time to leave a review. We're sorry to hear about your experience and appreciate you bringing it to our attention.

We did request further information so we could look into this for you, but unfortunately, we’ve been unable to locate any order with the details provided. If you're able to share your order number or any additional information, we would be more than happy to look into this for you.

Please contact our office on 0333 456 1370 and a member of the team will be happy to assist you further.

Best regards,
The Kingsley Team

Valorada con 5 estrellas sobre 5

Really pleased with the quality of our…

Really pleased with the quality of our new garden furniture. Ordering was easy on line and invoice and confirmation were sent straight away. Email was received of delivery date approx 2 weeks after ordering. I received a telephone call on the morning of delivery advising they were 10 mins away. The delivery men were very respectful and polite. One of the chairs was damaged on the arm, unfortunately we didn’t notice as the chairs were stacked. We should have checked before delivery men left, our mistake. I emailed and sent a photo and received a prompt reply advising a new chair would be bought and exchanged. I received the email on the Monday and on the Thursday, the same week, a new chair was delivered. Excellent service and again very polite delivery men. We ordered the extending table, 6 chairs, lazy Susan, umbrella, upgraded cushions and a cover for what we believe is superb value. It looks great and we are so pleased to have used this company. Highly recommend.

3 de agosto de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you so much for your wonderful review! We're delighted to hear that you're so pleased with the quality of your new garden furniture and that the entire process — from ordering to delivery — met your expectations.

We're especially glad our team was able to resolve the issue with the chair quickly and that you found our delivery team polite and respectful. It's always encouraging to hear such positive feedback, and we truly appreciate you taking the time to share your experience.

Thank you again for choosing us — and for the recommendation! We hope you enjoy your furniture for many summers to come.

Best regards,
The Kingsley Team

Valorada con 5 estrellas sobre 5

Pleased with our furniture

Extremely pleased with our new dining set and bench. Prompt and efficient delivery by Nick and Symon who were very helpful.

We met Lesley & John at the New Forest Show: both extremely helpful and obliging, as were those we spoke with at this company.

We recommend Kingsley Smythe.

1 de agosto de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you so much for your kind words! We're thrilled to hear that you're extremely pleased with your new dining set and bench.

It's great to know that Nick and Symon provided prompt and helpful delivery service, and that you had such a positive experience with Lesley, John, and the rest of our team — both at the New Forest Show and in follow-up conversations.

We truly appreciate your recommendation and hope you enjoy your furniture for many years to come!

Kind regards
The Kingsley Team

Valorada con 5 estrellas sobre 5

Wonderful service

Nick (again) and Owen provided outstanding delivery of new chairs and great follow-up service! They were as helpful and courteous as ever and sorted out our remaining orders perfectly. It would be hard to imagine a more delightful delivery crew!

2 de agosto de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

hank you so much for your wonderful feedback! We're delighted to hear that Nick and Owen provided such outstanding service — we’re very lucky to have them on the team.

It’s great to know your remaining orders were sorted perfectly and that the delivery experience was such a positive one. We’ll be sure to pass on your kind words to both of them — they’ll be thrilled to hear it!

Thank you again for your continued support.

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Nick & Owen

Nick & Owen, gave me a call on route to let me know what time they would arrive. Set up the table and chairs in no time, explaining along the way what I need to do in the first year which all made good sense. Very friendly and cleared up everything before leaving. Well done to both of them.

2 de agosto de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you for your lovely review! We're so pleased to hear that Nick and Owen provided such a smooth and helpful delivery experience.

It’s great to know they kept you informed, set everything up efficiently, and took the time to explain the care instructions clearly. We’re proud to have such friendly and professional team members — we’ll be sure to pass along your kind words to them.

Thanks again for choosing Kingsley Smythe, and we hope you enjoy your new furniture!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Good communication

Good communication, and nice helpful delivery.

2 de agosto de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you for your feedback! We're glad to hear you were happy with the communication and found the delivery team helpful.

We really appreciate your support!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Great service from Nick & Symon

Great service from Nick & Symon. Very helpful. Lovely well made furniture!

1 de agosto de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

hank you for your kind words! We're so pleased to hear you’re happy with your furniture and that Nick and Symon provided such great service.

We’ll be sure to pass along your feedback — they’ll be delighted! Enjoy your new furniture, and thanks again for choosing Kingsley Smythe.

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Excellent Service and Quality Furniture

I recently purchased some teak outdoor furniture from Kingsley Smythe and was very pleased with both the product and the service. One of the chairs had a minor issue, but Nick and Owen resolved it quickly and professionally—replacing it on their next delivery run without any hassle. They were friendly, punctual, and a pleasure to deal with. Great service from start to finish. Highly recommended.

2 de agosto de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you so much for sharing your positive experience! We're delighted to hear that you’re pleased with both your teak furniture and the service provided by Nick and Owen.

It’s great to know they handled the chair issue quickly and professionally, and that you found them friendly and punctual throughout. We truly appreciate your recommendation and your kind words.

Thank you for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Great service

Family run business, we ordered and paid a small deposit a year ago to secure the show price as we knew we didn't want it for at least a year as having work done in the garden. Dealt with Lucy who is lovely and saw her at a couple of shows to confirm we were still not ready which she assured us was not a problem.
Great friendly and efficiant delivery from Nick and Symon. Gave me a call when they were on their way. Delivered to area we wanted.
Full explanation of care given and sent in text message aswell.
If and when we want any more garden furniture it will definitely be from Kingsley Smythe . Thank you

1 de agosto de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you so much for your wonderful feedback! We're delighted to hear that Lucy, Nick, and Symon provided you with friendly and efficient service throughout your experience.

We’re glad everything went smoothly from securing your order to delivery, and that the care instructions were clear and helpful. It means a lot to us that you’d choose Kingsley Smythe again for any future garden furniture.

Thank you once again for your support and kind words!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Teak Furniture from Kingsley Smythe

We had some outdoor teak furniture delivered this morning. I am pleased to say that once the furniture was unpacked, removing protective packaging, it looked very good quality. However the best part of the delivery was the great attitude and helpfulness of the 2 lads delivering the furniture, Nick and Symon. Nothing was too much trouble, they inspected the furniture and then followed up by giving us great advice on future maintenance. They did a great job as representatives of Kingsley Smythe, so a 5 star experience for us. Highly recommended.

1 de agosto de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you so much for your wonderful feedback! We're thrilled to hear that you’re pleased with the quality of your teak furniture and that Nick and Symon provided such helpful and friendly service.

It’s great to know they went above and beyond with their advice and care, representing Kingsley Smythe so well. We really appreciate your recommendation and your kind words.

Enjoy your new furniture, and thank you again for choosing us!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Great friendly and efficiant delivery…

Great friendly and efficiant delivery from Nick and Symon. Gave me a call when they were on their way. Delivered to area we wanted.
Full explanation of care and sent in text message aswell.
Great severice throughout from Kingsley Smythe in the office too. Cant wait to use. Thank you

1 de agosto de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your lovely feedback! We're delighted to hear that Nick and Symon provided a friendly and efficient delivery, keeping you informed every step of the way.

We're also glad our office team could support you throughout the process. We hope you enjoy your new furniture and thank you for choosing Kingsley Smythe!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Very happy with the service provided by…

Very happy with the service provided by Kinsey Smythe. Furniture arrived 10 days after ordering with clear communication. Nick and colleague did an excellent job in setting up the table and chairs on our patio, removing all rubbish and a detailed tutorial in caring for the product. Would recommend!

19 de julio de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you so much for your kind words! We're thrilled to hear that your furniture arrived promptly and that Nick and the team provided excellent service with setup and care guidance.

We really appreciate your recommendation and hope you enjoy your new furniture for years to come!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Excellent products and service

Excellent garden furniture products and excellent service. Well done Max and Matt for a seamless delivery and efficient installation service

21 de julio de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you for your fantastic feedback! We're delighted to hear that you’re pleased with both the garden furniture and the service provided by Max and Matt.

We’ll be sure to pass your kind words on to them. Thanks again for choosing Kingsley Smythe!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Nick and Max dropped off our table and…

Nick and Max dropped off our table and chairs with utmost professionalism and friendliness. They put the table together quickly and gave us lots of great tips on how to look after it too. Cheers Max and Nick!

20 de julio de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you so much for your lovely feedback! We’re thrilled to hear that Nick and Max delivered your table and chairs with such professionalism and friendliness.

We’ll be sure to pass your kind words on to them. Enjoy your new furniture, and thanks again for choosing Kingsley Smythe!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Nick and Max

Nick and Max kept us updated with delivery times. They were friendly, knowledgeable and gave helpful aftercare advice.

20 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your feedback! We're glad to hear that Nick and Max kept you well informed and provided friendly, knowledgeable service with useful aftercare advice.

We appreciate your support and hope you enjoy your new furniture!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Friendly and efficient service

Nick and Max were very efficient and friendly. They clearly explained how to maintain the table and chair set and put it all together very quickly. My partner and I were very pleased with the service that we received.

20 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your kind words! We're delighted to hear that Nick and Max provided efficient and friendly service, and that their maintenance advice was helpful.

We’re pleased you and your partner were happy with the experience. Enjoy your new furniture!

Best regards,
The Kingsley Smythe Team

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