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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered our garden set at the Kingsley Smythe stand at the Gardeners' World Spring Fair on 2 May. Kelly & Kai delivered our furniture this morning and we were very impressed by their professional... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the Regal oval double extending table with 8 x teak stacking chairs, cushions & parasol. Jamie and Ryan delivered and built it so quickly and professionally. I’m delighted with it! It’s very... Ver más

Valorada con 5 estrellas sobre 5

An excellent experience! Lee was extremely helpful and patient in guiding our choice (Regal oval table, 8 Monte Carlo chairs, cushions, parasol, winter cover). Max and Matt were superstars when t... Ver más

Valorada con 5 estrellas sobre 5

Excellent quality 150cm teak table and 6 folding chairs, a bonus to get the lovely seat and back cushions free! We also bought the teak butler tray which really sets it off! The quality of... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para jardín
  2. también en la categoría
  3. Fábrica de muebles
  4. Jardín
  5. Mayorista de mobiliario
  6. Tienda de muebles de exterior

Escrito por la empresa

Kingsley Smythe Ltd is a family run business that has been trading for over 10 years. Supplying luxury teak garden furniture at affordable prices.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

666 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(666)

80 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good service, excellent delivery team

Good online service, excellent delivery team (Nick and Max). Shame about missing a few cushions and cover but being resolved.

20 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your feedback! We're glad to hear you were pleased with our online service and that Nick and Max provided excellent delivery.

We apologize for the missing cushions and cover, but we’re happy to know this is being resolved. Please don’t hesitate to reach out if you need any further assistance.

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Very happy with new garden set.

Very happy with new garden set.

Delivered on a Sunday just inside two weeks after ordering, which is pretty good considering the lead-in times we've experienced from several other furniture companies, especially a well-known one that took 10 weeks to deliver some oak furniture from its 'land'..

Furniture looks good quality and solid, although proof of the pudding will be in 5 years' time!

Delivery guys Nick and Max were friendly and polite, offered aftercare advice, and phoned ahead to let us know when they'd be here. Top marks.

20 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you so much for your kind words! We’re delighted to hear you’re happy with your new garden set and that the delivery experience with Nick and Max was smooth and helpful.

We appreciate your confidence in the quality of our furniture, and we hope it continues to bring you enjoyment for many years to come.

Thanks again for choosing Kingsley Smythe!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Great product - great service

Great product, good value and great service from Lorna and Lee at Kingsley Smythe Limited. Owen and Jamie gave brilliant, friendly service delivering, installing and explaining maintenance of our outdoor table, chairs and related kit. Thank you KS for prompt and efficient experience. Will recommend. Richard

16 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you so much for your fantastic feedback, Richard! We're delighted to hear that Lorna, Lee, Owen, and Jamie all provided such excellent service throughout your experience.

It’s wonderful to know you’re happy with your new outdoor furniture and the maintenance advice. We truly appreciate your recommendation and your kind words.

Thanks again for choosing Kingsley Smythe — we hope you enjoy your furniture for many years to come!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Excellent quality product

Excellent quality product, good value, and very professional and helpful delivery and assembly experience from Nick & Symon.

19 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your kind feedback! We're thrilled to hear you’re happy with the quality and value of your product, and that Nick and Symon provided a professional and helpful delivery and assembly experience.

We appreciate your support and hope you enjoy your furniture for years to come!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Great garden furniture

Kingsley Smythe have been great to deal with. Janna, in Customer Service was very helpful and friendly, prior to putting in our order.
We were then pleasantly surprised by a quicker delivery time.
The guys who did our delivery, Nick and Symon were brilliant. They were extremely efficient at installing our furniture in the pouring rain. Nick then gave us a very helpful rundown of aftercare and maintenance.
Nick also quickly sorted out a very minor issue.
Overall the company has been great to deal with. Everyone has been friendly and helpful. Nick and Symon are great travelling ambassadors for the brand

19 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you so much for your kind words! We’re delighted to hear that Janna, Nick, and Symon provided friendly and helpful service throughout your experience.

We’re especially pleased that the delivery went smoothly despite the weather and that Nick was able to quickly resolve the minor issue. It’s great to know you felt well supported from start to finish.

Nick and Symon really are fantastic ambassadors for Kingsley Smythe — we’ll be sure to pass on your compliments.

Thank you again for choosing us!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Good value furniture set and prompt…

Good value furniture set and prompt delivery. Delivery team Matt and max were super helpful.

16 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your kind feedback! We’re glad to hear you’re happy with the value of your furniture and that Matt and Max provided super helpful service.

We appreciate your support and hope you enjoy your new set!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Great service

Matt and Max were great.

15 de julio de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you for your kind words! We’re glad to hear Matt and Max provided great service.

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Great sevice both Matt &Symon who…

Great sevice both Matt &Symon who delivered and put furniture together did a great job

14 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your feedback! We’re pleased to hear that Matt and Symon did a great job delivering and assembling your furniture.

We appreciate your support and hope you enjoy your new furniture!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Everything 100% perfect

A simple ordering process. Very quick delivery. Lovely, polite men who delivered the furniture. The quality is amazing and the price is fantastic. 100% in every way. I am delighted with our new garden set

9 de julio de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you so much for your wonderful feedback! We're thrilled to hear that you found the ordering process simple, delivery quick, and the delivery team polite and helpful.

It's fantastic to know you’re delighted with the quality and price of your new garden set — your 100% satisfaction means a lot to us!

Enjoy your new furniture, and thank you for choosing Kingsley Smythe!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Nick and Symon did a good job…

Nick and Symon did a good job delivering everything safely and leaving instructions as to how to assemble and treat the furniture

12 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your feedback! We're glad Nick and Symon delivered everything safely and provided clear instructions for assembly and care.

We appreciate your support and hope you enjoy your furniture!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Nick and Symon were great

Nick and Symon were great. Did the job in a friendly and helpful way without any fuss. A good advert fr Kingsley Smythe.

12 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your kind words! We’re delighted to hear that Nick and Symon provided friendly and helpful service — they truly are great ambassadors for Kingsley Smythe.

We appreciate your support and hope you enjoy your furniture!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Friendly and helpful

Nick and Simon were very friendly and helpful. They offered to swap out two chairs so there is a pair that match. They also gave helpful information about care and maintenance.

12 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your lovely feedback! We're pleased to hear that Nick and Simon were friendly and helpful, and that they ensured you had matching chairs along with useful care advice.

We appreciate your support and hope you enjoy your furniture for years to come!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Excellent service and communication…

Excellent service and communication from Kingsley Smythe during the purchase, prior to delivery and post. Nick and Jay carried out a smooth delivery and installation and unpacking. Thank you.

4 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your kind words! We're delighted to hear that the service and communication from Kingsley Smythe met your expectations throughout the purchase, delivery, and installation process.

Nick and Jay will be pleased to hear your feedback about their smooth and efficient service. Thank you for choosing us!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Good furniture at a competitive price

Good furniture at a competitive price, supplied quickly and conveniently. The website provided, what proved to be a very accurate description and pictures of the products. Comms between them and us were prompt and timely. But, the real reason they score 5 stars was the delivery experience. Nick and Symon provided a brilliant delivery experience, with excellent updates on delivery time, advice on assembly, and detailed instructions on aftercare and getting the best out of our teak furniture. Well done, chaps.

5 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your fantastic feedback! We’re delighted to hear you found our furniture great value and appreciated the accurate website descriptions and prompt communication.

Nick and Symon will be thrilled to hear your kind words about their delivery service and aftercare advice — we’ll be sure to pass this on to them.

Thanks again for choosing Kingsley Smythe, and we hope you enjoy your teak furniture for years to come!

Best regards,
The Kingsley Smythe Team

Valorada con 4 estrellas sobre 5

Very pleased with our product

Very pleased with our product -table and 8 chairs - which we saw at flower show. Arrived after only 1 week. Communication from company was poor but the delivery drivers Nick and Symon were polite, explained re aftercare and assembly so to them we give top score 👍

6 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for sharing your feedback, Michelle. We're delighted to hear that you’re very pleased with your table and chairs, and that Nick and Symon provided excellent delivery service and aftercare advice.

We’re sorry to hear that communication from our side didn’t meet your expectations. Your comments are important to us, and we’ll work on improving this.

Thank you for choosing Kingsley Smythe, and we hope you enjoy your new furniture!

Best regards,
The Kingsley Smythe Team

Valorada con 4 estrellas sobre 5

Friendly delivery staff

Friendly delivery staff, good communication, from Nick and Symon

6 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your kind words! We’re glad to hear Nick and Symon provided friendly service and good communication.

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

The rep at the show was helpful and…

The rep at the show was helpful and friendly answered any questions and explained everything well. We were kept informed by email about when the furniture would be delivered and we only had to wait a week which was great. The delivery team Nick and Symon arrived at the time they said they would. They were both really friendly and happily assembled the furniture and then explained in detail how to care for the furniture. They cleared the packaging and took it away. All in all it was a great experience from purchasing the product to seeing it in our garden. Special thanks to Nick and Symon as they weee so helpful and friendly they truly do care about customer service

6 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you so much for your wonderful feedback! We’re delighted to hear that from the show to delivery, your experience with Kingsley Smythe was smooth and enjoyable.

Nick and Symon will be thrilled to hear your kind words about their friendly and helpful service — they truly take pride in providing excellent customer care.

We hope you enjoy your new garden furniture for many years to come. Thanks again for choosing Kingsley Smythe!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

The delivery guys were superb

The delivery guys were superb. Nick and Symon. I can't wait to set the table up. I'll come back once we've unpacked it.

5 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you for your kind words! We’re so glad to hear Nick and Symon provided superb service. We hope you enjoy setting up your new table — looking forward to hearing how you get on once it’s unpacked!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Nick and symons delivery

Nick and Symon where extremely helpful and went above and beyond I would definitely recommend for friends and family

5 de julio de 2025
Opinión espontánea
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Respuesta de Kingsley Smythe Ltd

Thank you for your wonderful feedback! We're delighted to hear that Nick and Symon went above and beyond to help. Your recommendation means a lot to us!

Best regards,
The Kingsley Smythe Team

Valorada con 5 estrellas sobre 5

Thank you Nick and Simon for the smooth…

Thank you Nick and Simon for the smooth delivery! I can't wzit to enjoy the new furniture!!

5 de julio de 2025
Opinión espontánea
Logotipo de Kingsley Smythe Ltd

Respuesta de Kingsley Smythe Ltd

Thank you so much for your kind words! We’re glad Nick and Simon made your delivery smooth. Enjoy your new furniture—we hope it brings you lots of great moments!

Best regards,
The Kingsley Smythe Team

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