LANCASTER HONDA Opiniones 

68
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Charlie was excellent - very helpful which helped me decide on buying my new Honda - super happy :)

Valorada con 5 estrellas sobre 5

From the moment I arrived to test drive the vehicle, until the final hand over, Chris Weilding and the team at Lancaster Honda went above and beyond to make the experience as smooth as possible. Even... Ver más

Valorada con 4 estrellas sobre 5

Service carried out on Mitsubishi, after service clips retaining air intake under bonnet missing and intake rattles. Awaiting response from service team. Simple error but not what you expect from a... Ver más

Valorada con 1 estrellas sobre 5

Went to Honda’s new location with a view to upgrading on a Honda jazz. Very surprised to find that the cars on the forecourt had no prices or info of any kind. Waited an age for assistance but no one... Ver más

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4,2

Muy bueno

TrustScore: 4 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

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(68)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just bought a Honda Jazz car from…

Just bought a Honda Jazz car from Martin, very very good service he put a fab package together to help close the deal. Would recommend him and Lancaster Honda to anyone looking for a new car

23 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service 5* all round!

I recently bought a Honda Jazz from a lovely sales lady, Olivia at Lancaster Honda.
She listened to my needs and what I was looking for in a car, and recommended a couple that were very much what I was looking for.
Olivia thoroughly went through the details of each car, and what I required from a car. The Honda Jazz was the car for me!
Every part of the sales aspect with Olivia was very professional and also quite fun. Buying a new car is meant to be fun, after all, and I really liked the professionalism and fun side to Olivia.
I will definitely be back in touch with Olivia and the Team at Lancaster Honda when I’m ready to trade my new car in, in a few years time and highly recommend her and everyone else for a fantastic buying experience!

17 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Olivia was a delight from start to…

Olivia was a delight from start to finish. Organised for the car we wanted to be delivered from Blackpool and dealt swiftly with a slight issue we had with a flat tyre - can't thank her enough. She went over and above to ensure that we had a pleasant experience. This is the 4th car we have bought from Lancaster Honda and I am sure we will back again.

7 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent throughout.

I was seen by Martin Fish, who was friendly, knowledgeable, and easy to talk to. He made the whole experience pleasant as well as professional. It was my first time at Lancaster Honda, and I was impressed. So much so that I wouldn't hesitate to go back to them again. Thanks Martin.

1 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service is nonexistent

Customer service is nonexistent. Even when the sell you a dangerous car that the brakes fail twice even though they say they have fixed it. Don’t answer calls don’t reply to emails don’t keep you informed.
Stay well clear if you value customer service

5 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

false online valuations

received an online part x valuation for my car for £8365 against their jazz £10495 made enquiries , gave them all the info they requested on mine plus a video on mine , .car in excellent condition and very low mileage they then offered £6500 , what a waste of time, misleading online valuations, keep well clear, time wasters

4 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

EXTREMELY BAD EXPERIENCE

Believe the negative reviews because they are true. Go to Toyota next door where customers are treated with respect, customer service is good and you will get a better deal. Going to Honda of Lancaster is the worst decision - best revenge is that I recommended Toyota to 4 individuals thus far. DO NOT GO TO HONDA OF LANCASTER - YOU WILL REGRET IT!!!

31 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lancaster Volkswagen

Disappointed with this company. We recently traded my daughters car to Lancaster Volkswagen. We agreed a trad in price and completed a deal with the garage. They never inspected the car we where trading in but we gave the car sales representative an description of the general condition of the car. On the day we were collecting her new car and after signing the contract, we where about to drive away in my daughters new car. The sales representative stopped us and told us the car we traded in was not A1 and wanted additional money. I have never been in a more awkward situation. The sale person was not very professional and almost suggested we where trying to sneak away. Not a pleasant purchase and don’t recommend this garage. Please avoid.

2 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Touch up paint

Ordered some touch-up paint from them for a CRZ, sent them the colour code and they still couldn't get it right. Useless company.

21 de junio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

joke of a company

joke of a company, don't have anything to do with them ,traded a bike in and they paid off my car finance instead of the bike, only realized when they tried to sell the bike I traded so now they are threatening me with court action because of there mistake , it's up to them to put it right not me

17 de septiembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional, enjoyable buying experience

Interested in a brand new Honda CR-V, our visit to Lancaster Honda could not have been a more pleasant experience. Steve O'Donahue, who helped us, was very knowledgeable, informative and patient in explaining our options. He understood the importance of customer service. Our visit was followed up by a helpful email, then a courteous follow-up telephone call in case we had further questions. We couldn't have been offered more support in choosing a vehicle to best meet our requirements. There was never any sales pressure, which is often the case in other places. We highly recommend Honda Lancaster and will certainly return as customers again. Thanks to all for their time and professionalism.

14 de marzo de 2018
Opinión espontánea

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