My usual review every year following my car insurance renewal: Seemingly friendly company who I've been with for years, people on the phone are friendly and helpful and I can hear them clearly with... Ver más
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Consulta las opiniones de los clientes
Person i was dealing with answered all questions and queries I had difficulty with and was happy with results she was very helpful friendly. I had difficulties online but I was put at ease and was ve... Ver más
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I don’t usually like parting with money, but what a pleasure dealing with a human being and not one of these AI chatbot thingies. I dealt with Jamie and his friendliness and helpfulness was a pleasure... Ver más
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Quality of service always very good, as is value for money, support when contacting, speed of response etc. Have been more than happy to use Lancaster for insuring classic car for several years. Only... Ver más
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Información sobre la empresa
Escrito por la empresa
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Información de contacto
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Reino Unido
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Excelente
31 mil opiniones
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A simple phone call and a very pleasant…
A simple phone call and a very pleasant lady dealing with my transaction, always a pleasure to deal with Lancaster,.
13 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for your lovely feedback! We’re delighted to hear your call was handled so pleasantly and that you always enjoy dealing with Lancaster. We’ll be sure to pass your kind comments on to the team!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards, Vicky @ Lancaster Insurance Services.
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re pleased to hear that you were happy with our pricing and found our staff professional and knowledgeable.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance Services
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re pleased to hear that you found our pricing fair and our customer service helpful.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance Services
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you found our service very helpful and that everything went well. We really appreciate your positive feedback.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance Services
Helpfull gentleman on the phone
12 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you found our team member helpful and that you received good service over the phone.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance Services
Changes to Policy
The operative I spoke with handled the minor alterations needed very well.
13 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for leaving us a review!
We are delighted to hear that our advisor handled the minor alterations to your policy so well.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
It’s so nice to have a person that is real person speak to you and deal with your insurance.
Nice personal service - very helpful and kind.
13 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that you received a nice, personal service and found our team helpful and kind. We really appreciate your lovely feedback.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance Services
The person I finally made contact with…
The person I finally made contact with was excellent and provided all the information required and answered all my questions. The automatic answer system at the start was very drawn out and it was good to talk to a real person in the end!
13 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for your lovely review!
We’re pleased to hear that our advisor was excellent, answered all your questions and provided all the information you needed.
We also appreciate your feedback regarding the automated system. We understand how important it is to be able to speak to a real person when you need assistance, and we’ll take your comments on board.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Lancaster Insurance Services
Excellent service even called back to…
Excellent service even called back to check everything was ok
6 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you so much for your lovely 5 star review and feedback! We’re really pleased to hear you were happy with the service and appreciated our follow-up call. Providing great service and making sure everything is just right for our customers is very important to us.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Hi very good service fast and no…
Hi very good service fast and no fuss all done in ten minutes 10/10
12 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you so much for your fantastic 10/10 review! We’re delighted to hear you received such a fast, hassle-free service.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Price customer service
Price customer service, your person that handled my renewal second to none a big thanks again
5 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you so much for choosing to leave us your review today. We are absolutely thrilled to hear that the team member who handled your renewal looked after you so brilliantly, delivering a standard of customer service that was truly second to none.
We are also delighted that our pricing met your expectations perfectly and provided great value for your budget. Your kind words mean the world to us, and we will make sure your heartfelt thanks are passed along to the team.
If you ever have any questions or need any further assistance with your renewed policy, please reach out and we will be happy to help.
Kind regards,
Karl @ Lancaster Insurance Services
Respuesta de Lancaster Insurance Services
Thank you for your review! We’re delighted to hear that you found our service trustworthy and reliable. We really appreciate your kind feedback!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Lancaster Insurance Services.
EASY TO RENEW AND GOOD PRICE,
12 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for your review! We’re pleased to hear that you found renewing your policy easy and that you were happy with the price. We really appreciate your feedback!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Lancaster Insurance Services.
Better than last years price
Better than last years price, cant beat that this day n age!👍🤗
5 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thank you for your review! We’re delighted to hear that we were able to offer you a better price than last year. We know how important it is to get good value, and we really appreciate you choosing to stay with us!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Lancaster Insurance Services.
I’ve been a customer for the past few…
I’ve been a customer for the past few years and have always found them easy to deal with. There’s no hassle at all, whether you’re looking to insure a classic car or simply want to speak to someone over the phone.
12 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thanks for taking the time to leave us a review.
It's brilliant to hear you've been with us for a few years. We're glad you find us hassle free, whether insuring a classic car or speaking to us on the phone.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Great service
10 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thanks for taking the time to leave us a review.
It's brilliant to hear that you experienced great service from us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Respuesta de Lancaster Insurance Services
Thanks for taking the time to share your feedback.
It is great to hear that you found everything quick and simple. We always aim to keep things hassle free for you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Respuesta de Lancaster Insurance Services
Thanks for taking the time to share your feedback.
It is brilliant to hear that you had such a great experience with us. We always aim to deliver top quality service and support.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Helpful efficient service from a nice…
Helpful efficient service from a nice human!
12 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thanks for sharing your feedback with us.
It is fantastic to hear that you had such a helpful and efficient experience with a nice human. We always aim to make things quick and easy while keeping a friendly touch.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Very thorough and diligent session over…
Very thorough and diligent session over the phone. Everything fully explained and some useful additions pointed out. Excellent service,good price.
11 de agosto de 2026
Respuesta de Lancaster Insurance Services
Thanks for taking the time to share your feedback.
It is brilliant to hear that you had such a thorough and diligent experience over the phone. We are delighted that everything was fully explained, those useful additions were pointed out, and you got a good price.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
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