Lincs Aquatics Ltd Opiniones 

272
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Previously coming from "the biggest aquatics retailer in the UK", I had quite a disappointing experience trying to get a Juwel Aquarium with the other company and was hesitant to order with lincs.... Ver más

Valorada con 4 estrellas sobre 5

Mostly, a good service, fish tank came no problems with it - well wrapped and protected. They do mention that they are testing their ordering systems and procedures. It does need some work - but ple... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

​I am absolutely disgusted by the customer service from this company. I ordered a vital, inexpensive spare part (Order #45376) and paid a premium for next-day delivery because my main aquarium filt... Ver más

Valorada con 5 estrellas sobre 5

Ordered a fish tank online as ours sprung a leak so managed to use our spare one as thought it only takes 3-5 days to arrive to us. 5 days passed so sent an email asking for info as hadn’t received an... Ver más

Información sobre la empresa

  1. Tienda de animales
  2. Tienda especializada en acuarios
  3. Proveedor de peces para estanques
  4. Tienda de artículos para estanques
  5. Tienda de peces tropicales

Escrito por la empresa

Lincs Aquatics was founded over 30 years ago, based in Woodthorpe near Alford, Lincolnshire. We sell a variety of items that includes Marine Aquariums, Freshwater Aquariums, Ponds and Garden, Reptiles and Water Features. We stock a huge choice of brands that are trusted by our customers like Oase, Evolution Aqua, Red Sea, Fluval, Juwel, Aquaone, Hozelock and many more! So if you are wanting to buy the latest Fluval aquarium or take on a bigger task of building your own pond in your back garden then Lincs Aquatics should be your first choice! With over 30 years of experience, we are the experts here to help you!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

272 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(272)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. So efficient and helpful. Would definitely highly recommend.

17 de noviembre de 2019
Opinión espontánea
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Respuesta de Lincs Aquatics Ltd

Thank you for your review!

Valorada con 5 estrellas sobre 5

Good experience

Efficient and professional to deal with. Thanks

12 de noviembre de 2019
Opinión espontánea
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Respuesta de Lincs Aquatics Ltd

Thank you for your review!

Valorada con 5 estrellas sobre 5

Aquarium for my living room

Thank you for the delivery.The aquarium is practical and fits perfectly into my interior.I am pleased to recommend to others

7 de noviembre de 2019
Opinión espontánea
Logotipo de Lincs Aquatics Ltd

Respuesta de Lincs Aquatics Ltd

Thank you for your review!

Valorada con 5 estrellas sobre 5

Fantastic customer experience!

Fantastic customer experience!

We purchased a new 350L Jewell Tank from Lincs after visiting the store. All of the staff were friendly and helpful and we thought we would rather buy from a local store with good service than roll the dice and order from eBay etc for the sake of a £20 saving.

We are so glad we did. Through no fault of Lincs, Jewell had uncharacteristically made some errors with the cabinet and the box contained the wrong parts.

We called Lincs and they arranged for a cabinet to be opened up in the showroom and drove the missing parts over on the same day!

Special thanks to Ben in the warehouse who could answer my pre-sales questions on the tanks like an expert and arranged for delivery on the day that suited us over the phone.

We will definitely buy from Lincs in the future and won't hesitate to recommend them.

24 de octubre de 2019
Opinión espontánea
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Respuesta de Lincs Aquatics Ltd

Thank you for your review!

Valorada con 3 estrellas sobre 5

Purchase was fine, delivery not so.

Purchase was fine, delivered in morning as requested. Downside, Hermes Delivery driver unhelpful not happy that he had to wait whilst I checked the delivery, quite rude. Roadside delivery was exactly that no assistance given.

12 de octubre de 2019
Opinión espontánea
Logotipo de Lincs Aquatics Ltd

Respuesta de Lincs Aquatics Ltd

Hi Greg,

Thank you for the review, whether it be a one star or a five start we always appreciate feedback from our customers.

I do apologies that you had a bad experience on the delivery of your purchase. We have now changed couriers for our pallet deliveries of tanks. We currently do use TPN for our pallet deliveries they do de only offer a curbside delivery but they are welcoming when it comes to customers checking for damage.

I do hope that you do choose to shop with us again.

Many Thanks
Jack @ Lincs

Valorada con 5 estrellas sobre 5

red sea 130d

They went the extra mile to order in my hood lens,Which I had trouble finding.Cannot thank barry enough for all his help.If I have any trouble in the future I know where to go.

11 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and a real personal…

Excellent service and a real personal touch from the guys working there. Fantastic service and knowledge of what they sell. Will definitely be using them again for quality products at a great price and real expert advice.

26 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and communication

Excellent service and communication, the TMC reef bio gro reactor is very good and the TMC reef 4000 is as stated silent easy to strip down and maintain. The service I received from Lincs aquatics was both helpful and informative. Thanks you

26 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent the staff very helpful and products are excellent

18 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Check to get what you ask for!

I priced up butyl liners on line and when i rang them and asked their price they appeared cheaper so i placed an order. Although i asked to buy a butyl liner they sold me an epdm so i didnt price like for like and didnt tell me so i only found out after i had paid. I was a bit peeved about that but i was happy with their explanation and apology and they did delver it very quickly just a pity it did come with footprints on it as i thought its not a good idea to walk on a liner with shoes on! Still, seems ok....so far.

8 de septiembre de 2019
Opinión espontánea

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