Livefood UK Ltd. Opiniones 

519
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After the debacle with my usual supplier I turned to Livefood UK. It's early days but from what I have seen so far I am delighted with their service and the quality of the product.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely fantastic experience . Have used livefoodtamworth for a while now , tried other companies before and none of them compare . My bugs are always delivered fast , I think the most dead bugs I’... Ver más

Valorada con 5 estrellas sobre 5

Cheaper and better - been using them for a few months now to buy bulk as it is cheaper than feeding from pet stores but no compromise on quality. Website is easy, phoned for help regarding a hot weath... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Ordered the product and received it within 2 days which was better than my expectation. However although it was wrapped in copious amounts of bubble-wrap the packaging had slightly split inside, leaki... Ver más

Información sobre la empresa

  1. Tienda de animales

Información proporcionada por diversas fuentes externas

We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd. Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate. Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

519 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(519)

5 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

100% satisfied everytime

The process of ordering is easy to follow. The insects are always in good condition and last a lot longer than when I was buying from the pet shops so has saved me some money.
Great company to buy from

15 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

EXCELLENT QUALTIY AND FAST DELIVERY EVERY TIME

EVERYTHING IS SPOT ON, QUALITY OF LIVE FOOD IS FAR SUPERIOR TO MY LOCAL STORE. FAST DELIVERY EVERY TIME.
MY ONLY CRITICISM IS YOU CAN'T PAY WITH PAYPAL ANYMORE MAKING THE PAYMENT STAGE MORE TIME CONSUMING. (SOMETHING I AM ALWAYS SHORT OF....TIME)

14 de octubre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent prices and delivery times

I have been very happy while using this company to order various items. I regularly buy bugs for my lizard and they always arrive the next day despite only using standard delivery, better so than some of the huge companies that run on-line ordering. Out of the many times I have ordered only once has there been a problem in that the sack holding the crickets had a hole so they had to my surprise made it into the box it comes in which I happened to open in my room (yup some escaped). This was only a minor indecent and was clearly a one off and I'm yet to see this problem happen again. All in all a great company to purchase from, quick delivery times, some great prices and send you an e-mail every step of the way so you know when it has been processed, dispatched etc.

14 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

brilliant

The website is quick and easy to use and i believe eventho i used royal mail i recieved my order the next day

14 de octubre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great fast shipment.

Very few dead and a great fast service. Lots of locusts at least 50 in there. My only problem were the three crickets that I had to get rid of, otherwise excellent service. Easy to order with no complications also a great website layout easy to navigate.

14 de octubre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent Service

This website is great for the product that I need, there are two main sites that I buy my live insects from, and this one is the best out of the two, always has what I am looking for at reasonable prices, will shop there time and time again, many thanks :)

13 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would def use again

Found the website really easy to navigate. And was really impressed with the fact u can get mixed sizes in a bag. Really quick delivery & will def be using again for next lot

13 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast food for reptiles

I have been ordering from Live Food for over a year and have always received fast service. The reptile food is good quality and lasts. I order every two weeks. I had a problem once where my parcel was left outside in the winter. It was replaced immediately.
Great service : )

13 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

great

really good firm to deal with , have dealt with them since 2008 buying live-food at least once a month sometime more

13 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

great,affordable and fast

the site is great,easy to navigate,great prices and straight forward buying with no bells and whistles.
But the option to make automatic repeat orders is certainly stress free. Prices are affordable good quality items can't go wrong with them tbh...

13 de octubre de 2013
Opinión espontánea
Valorada con 3 estrellas sobre 5

product good but delivery not so good.

I came back from holiday and needed to get some livefood pretty urgently, so I ordered some from this website and paid quite a bit of money for next day delivery. It still took two and half days to recieve my order. It seems as though the problem is with royal mail not with the company.

13 de octubre de 2013
Opinión espontánea
Logotipo de Livefood UK Ltd.

Respuesta de Livefood UK Ltd.

Hi
I am very sorry to hear that, the couriers tracking shows that this order was despatched by us the same day and delivery was attemted the following day but there was no answer.

It was collected by you from the delivery office the day after.

Valorada con 3 estrellas sobre 5

Ok service. Has gone down hill in the past month.

I've been ordering from livefoods for a couple years now and they had been fantastic up until recently. They claim that if you order before 3pm weekdays that your food will arrive the next day (witch it had been for the past 2 years), now a days your lucky to get it in two days after order.

I will be looking for an alternative source but if I can't I will use them as their prices are good.

11 de octubre de 2013
Opinión espontánea
Logotipo de Livefood UK Ltd.

Respuesta de Livefood UK Ltd.

Hi
I am very sorry for the delay, however for us to be able to process and despatch the order the same day you need to place the order before 2pm Monday - Thursday and before 11am on Fridays.

This order was placed at gone 2pm on Friday so was not despatched until the folowing Monday.

Valorada con 5 estrellas sobre 5

Fast, reliable service !

Crickets arrive on time, healthy and to bestvof my knowledge happy! Varying ages arrived which was handy as I had ordered too many for just 2 frogs and no doubt had they all been mature adults I'd have had most succumb before becoming frog food. Will defianately be using there services again 😊

10 de octubre de 2013
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más